Paul Hicks is a Sr. Financial Analyst at CommuniCare Advantage. He possess expertise in call centers, data analysis, software documentation, forecasting, workforce management and 27 more skills. He is proficient in English. Colleagues describe him as "Paul implemented significant changes to our membership reports which saved the company many of hours in manual calculation and gave us the ability to consistently measure production goals by product county, year over year growth, by sales channel, rentention % and so much more. He gave us insight to our understand our numbers while maintaining the highest level of standards. Paul also created and implemented a reporting system using logistical changes that, upon it's implementation, resulted in deep dive understanding and real time measurement of where each line of business was being impacted by competition all the way down by county and product. It empowered us to react and realign quickly to shift our outcomes and address potential risk. Paul embraces a challenge and always explains in a way others can grasp his ideas as well as understand yours and turn them into reality. " and "I strongly recommend Paul Hicks. During my time managing Paul, he displayed great talents in data analysis, data visualizations, and passion for the customer. When we first met, I was immediately impressed with Paul, but during the time we worked together, he also proved to have a strong work ethic and ability to learn new things quickly. This included new data sets, tools for data visualization, like Tableau, and understanding different business departments of the company. His original focus was on marketing and membership, but he was able to learn about claims processing, case management, and population health to make himself more versatile. It is not just his technical skills that impress me, however. Paul was a joy to work with and always lifted the morale of the team. He was able to connect with all of his peers and could lighten the mood when necessary. I appreciated that Paul would offer strong opinions on what and how things should be done, but once a decision was made, he would be fully supportive whether he agreed with the decision or not. I am confident that Paul will be an asset to your analytics, reporting, or consulting functions. He brings a wealth of skills and experiences and a positive attitude that will likely be contagious. "