Paul Javier Email and Phone Number
Seattle, WA, US
Paul Javier's Location
Seattle, Washington, United States, United States
About Paul Javier
As a Certified Scrum Master and Product Owner, I bring extensive experience in SAFe Agile Development, Agile Software Development, and Product Management, along with strong skills in Business Analysis, Technical Support, and Software Testing. My expertise spans the Software Development Life Cycle (SDLC), ensuring alignment between business goals and user needs. With a focus on User Marketing, Acquisition, and Agile Methodologies, I effectively lead product development from concept to release.In my roles as Product Owner, Product Manager, Business Analyst, and QA Analyst, I consistently bridge the gap between technical and business teams, delivering market-ready products that meet user expectations. I manage product roadmaps, prioritize requirements, and collaborate with cross-functional teams to turn ideas into solutions.Key Competencies:Product Development Management: Leading the end-to-end product development process, from concept to release, ensuring all phases align with business goals and user needs for successful product launches.Agile Leadership: Facilitating agile teams, managing sprints, and ensuring cross-functional collaboration. I maintain clear communication across time zones, keeping teams and stakeholders aligned for on-time deliveries.Quality Assurance & Testing: Overseeing quality assurance and testing processes, including manual, automated, and user testing. I implement testing strategies to ensure product reliability and performance.Business Analysis & Stakeholder Collaboration: Gathering and refining requirements by working closely with stakeholders. I translate technical complexities into actionable insights that guide development teams efficiently.User-Centered Product Strategy: Conducting market research and leveraging user feedback to guide product decisions, creating engaging user experiences through close collaboration with UX/UI teams.Technical Support & Customer Service: Providing technical support and resolving product issues, improving customer satisfaction and overall product quality.I thrive in collaborative environments, fostering continuous learning and team growth. My inclusive leadership style unites cross-functional teams to achieve common goals, while ensuring product strategies align with market trends and user needs.
Paul Javier's Current Company Details
Paccar Via Insight Global
View
Technical Business Analyst
Seattle, WA, US
- Website:
- expeditors.com
- Employees:
- 12756
Paul Javier Work Experience Details
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Technical Business AnalystPaccar Via Insight GlobalSeattle, Wa, Us
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Product Manager Business Analyst IiExpeditors Nov 2022 - PresentSeattle, Washington, United StatesAs a Product Owner - Business Analyst II within the IS Operational Experience, Cargo Services division at Expeditors International, I play a crucial role in bridging the gap between business stakeholders and technology teams. My work focuses on developing comprehensive user experiences and technical requirements to deliver rich features and functionality that enhance our digital platforms. By collaborating closely with business owners and product managers, I ensure that digital roadmaps are effectively created and managed, prioritizing solutions for high-impact problems and capital projects. Leveraging my strong background in SAFe Agile Development and Agile Software Development, I lead cross-functional teams through the software development life cycle, manage user and software testing, and ensure successful product delivery.My approach is highly organized and research-driven, excelling at facilitating communication, problem-solving, and aligning skill sets across teams to develop cohesive, impactful requirements. I specialize in translating business strategies into actionable product features and project requirements, enhancing the overall user experience across all digital properties. In this capacity, I also manage technical support, training, and quality assurance processes, ensuring that our solutions meet the highest standards of functionality and performance. By fostering seamless collaboration, even across multiple time zones, I drive product management strategies that improve operational efficiency and customer satisfaction.
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Business Analyst Quality AssuranceBoats Group Mar 2022 - Oct 2022Seattle, Washington, United StatesAs a QA Analyst at Boats Group, I served as a subject matter expert for all of the company’s products and services, ensuring the quality and performance of each. In my role, I took on various responsibilities, including qualifying business requirements during the discovery phase by carefully evaluating user stories, use cases, and feature requests. I was actively involved in front- and back-end testing, and I often collaborated closely with the development team through UAT testing and software application testing to ensure seamless functionality. My ability to translate requests, features, and requirements into actionable User Stories, Use Cases, and deliverables was crucial in facilitating efficient software development. Additionally, I stepped in as a Business Analyst and took on Product Manager responsibilities when necessary, ensuring sprints were completed on time and business objectives were met. Beyond QA, my role extended into SEO and Account Management, where I collaborated to optimize user engagement and manage key client accounts. My focus on detailed QA testing and establishing clear acceptance criteria was critical in delivering high-quality products from the start of development through successful launch. -
Product Manager Product OwnerBoats Group Mar 2021 - Oct 2022Greater Seattle AreaAs a Product Manager at Boats Group, I played a pivotal role in driving the product vision and aligning it with the company’s business OKRs and product roadmaps. I was directly responsible for managing the product backlog, prioritizing tasks, issues, bugs, user stories, and use cases based on both client and stakeholder needs. In this capacity, I assessed risks, documented key insights, and translated complex project requirements into actionable functional deliverables that were executed during sprints. Collaborating closely with Scrum Teams, I ensured that each sprint delivered high-quality outputs, allowing us to consistently meet our goals and expectations.In addition to my core responsibilities, I worked extensively on SEO, Google Analytics, and Google Tag Manager, optimizing our web portals and custom website production to enhance user experience and drive growth. I also oversaw the integration of Google Login functionality and led efforts to optimize web portals for better performance. My ability to bridge technical and business needs enabled me to successfully deliver products that aligned with our company’s strategy, ensuring that each deliverable met both functional and market requirements.My approach is rooted in effective communication, attention to detail, and a deep commitment to ensuring that our products not only meet but exceed user expectations
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Business & Qa AnalystBoats Group Feb 2017 - Apr 2021Greater Seattle AreaAs a Business & QA Analyst at Boats Group, I’ve had the unique opportunity to be the Subject Matter Expert for leading platforms such as BoatWizard.com, Yachtworld.com, Boats.com, and Boattrader.com. My role encompasses a wide range of responsibilities, from Account Management and Account Retention to leading OEM Special Projects. With a strong background in SEO, Google Analytics, Google Tag Manager, Google Login, Web Portal Optimization, and Custom Website Production, I ensure that our digital products deliver exceptional value to our users and partners.In my role, Business Analysis and Quality Assurance are continuous processes critical to delivering a high-quality product. I specialize in qualifying specs, designing user tests, and collaborating closely with Product Owners and software developers to create outstanding products in an agile, test-driven environment. Beyond testing what is developed, I also take an active role in troubleshooting, training, and providing support for our products, which span across teams distributed over 4 time zones.In addition to my QA Analyst expertise, I bring a wide range of skills and leadership experience, including:Project Management and Requirements Gathering & TestingCrafting User Stories and EpicsLeading as a Scrum Master and facilitating Agile Teams to ensure smooth product developmentDriving Test-Driven Development based on stakeholder needs and ideasOverseeing Product Investigation, Estimation, and DeliveryGenerating Ad Hoc SQL Reports and supporting Tier 3 Product SupportLeading International Cross-Team Retrospectives and ensuring Weekly Sprint DeliveryMy work is deeply rooted in ensuring the highest standards of software quality and fostering collaboration across global teams. I thrive in dynamic, fast-paced environments where the delivery of a well-tested, high-quality product is paramount to the success of the business.
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Qa AnalystDominion Marine Media, Llc [Boatsgroup] 2012 - Feb 2017SeattleAs a QA Analyst at Dominion Marine Media, LLC, I have a proven track record of ensuring the highest quality in software development through thorough testing, validation, and collaboration. My role involved reviewing functional and design specifications, performing manual and automated testing, and validating backend databases, including stored procedures, jobs, and triggers. I co-developed and maintained functional test cases and collaborated closely with cross-functional teams to guarantee seamless product delivery. I also provided product training, demos, and technical support to ensure successful product use.In terms of soft skills, I excel in:Clear communication, both written and verbal, to create detailed test plans and communicate bugs effectively to developers and stakeholders.Creative problem-solving, allowing me to translate technical requirements into actionable test plans.Focus on deadlines and deliverables, quickly identifying and addressing bugs.Abstract thinking, enabling me to uncover less obvious defects.My functional and technical skills include:Expertise in Quality Management Software and Processes.A strong understanding of the technical aspects of software under test.A solid grasp of business processes to align testing with company objectives.Key responsibilities in my role included:Reviewing specifications to ensure a comprehensive understanding of deliverables.Mapping test case requirements, designing test coverage plans, and executing manual/automated tests.Collaborating with development, project management, and customer support teams to identify and resolve issues.Creating and facilitating detailed test plans and reviews across teams.Isolating, replicating, and reporting defects while verifying their fixes to ensure functionality met design specifications.With a deep focus on quality, communication, and customer service, I consistently deliver reliable software products while adhering to rigorous standards.
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Dmm Technical Support ManagerDominion Marine Media, Llc Oct 2008 - May 2010Seattle, Washington, United StatesAs a DMM Technical Support Manager at Dominion Marine Media, LLC, I was responsible for providing expert support and guidance on computer systems, electronic systems, and software applications. My role required a deep understanding of DMM products and services to effectively educate users, answer their questions, and troubleshoot any issues they encountered. Given that many customers were not familiar with technical jargon and might be frustrated, I employed patience, strong listening skills, and clear communication to resolve or escalate issues as needed.In addition to assisting our brokers and dealers, I played a key role in training and managing internal technical support specialists. My duties included ongoing testing of existing equipment and software, evaluating new software or hardware, and ensuring compatibility with our systems. I provided valuable feedback to our Development Team to improve our products and integrated new technologies seamlessly.During company-wide system revamps, I took the initiative to organize and conduct training sessions to introduce new software or hardware. I aimed to present complex information in a user-friendly manner, offering one-on-one training to client managers when necessary. My focus was always on making sure that employees and customers understood and could effectively use the new technologies, enhancing overall productivity and satisfaction.
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Production SpecialistApplied Discovery (Acquired By Dti In 2014) 2007 - 2009Bellevue WaAs a Production Specialist at Applied Discovery, I excelled in quality assurance and error correction for data conversion projects using advanced e-discovery software. My role involved meticulous attention to detail to ensure the highest quality of digital image reviews, following complex job instructions and documented quality assurance rules. I maintained thorough records and administrative documentation of actions executed during the production process, ensuring accuracy and efficiency in a fast-paced environment.Key responsibilities included:Conducting quality control and error correction of data conversion projects with a focus on detail and adherence to quality standards.Utilizing SQL queries to identify potential issues and expedite production.Performing advanced troubleshooting and software problem resolution.Navigating networks and manipulating data to support production needs.My role required a deep understanding of data types and conversion methods, familiarity with Windows XP & Windows 7, and experience with Microsoft Word, Excel, PowerPoint, and Outlook, with some exposure to Lotus Notes. I successfully managed multiple projects simultaneously, demonstrating effective verbal and written communication skills, strong organizational abilities, and the flexibility to adapt under pressure while meeting deadlines. My ability to work independently and efficiently ensured that production goals were consistently achieved. -
Online Technical SupportYachtworld Oct 2004 - Jan 2008Greater Seattle AreaAs a Technical Support Agent at YachtWorld.com, I delivered exceptional customer service and technical support for our assigned market, managing inbound and outbound communications via phone and email. My role included facilitating sales, communicating detailed overviews of company products and services, and responding to inquiries with usage searches and price quotes to meet client deadlines. I was proactive in upselling and managed all related billing and order processing tasks.Key responsibilities included:Providing professional customer service and solving technical support issues.Utilizing Salesforce for efficient account management, tracking customer interactions, and maintaining detailed records.Communicating company products, creative services, and new technologies to new customers to ensure they understood our offerings.Assessing content needs and collaborating with Editing and Sourcing teams to develop content that met customer requirements.Participating in training, adhering to group policies and standards, and supporting potential 24/7 operations through after-hours shifts.Documenting customer interactions in Salesforce and promoting teamwork to enhance performance and achieve organizational goals.With a strong grasp of image support programs like Photoshop, Photo-Paint, and Quark for both PC and MAC, I also provided backup administrative support as needed. My role demanded effective communication, problem-solving skills, and the ability to meet and exceed departmental standards in quality and productivity metrics. Active engagement in meetings and training sessions ensured ongoing improvement and alignment with company objectives.
Paul Javier Education Details
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Software Testing
Frequently Asked Questions about Paul Javier
What company does Paul Javier work for?
Paul Javier works for Paccar Via Insight Global
What is Paul Javier's role at the current company?
Paul Javier's current role is Technical Business Analyst.
What schools did Paul Javier attend?
Paul Javier attended University Of Washington.
Who are Paul Javier's colleagues?
Paul Javier's colleagues are Roxana-Mihaela Toba, Clara Mong, Ozana Gangler, Cesar Lozano, Alicia Hurd, Marco Orsogna, David Vasquez.
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J. Paul Javier
Greater Houston1kloecknermetals.com2 (678) 2XXXXXXX
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Joseph Paul Javier
Pharmd Candidate | Community Mobilzer | Champion For Equitable Healthcare Solutions And Social Justice | Cgi U Fellow | Cancer SurvivorDetroit Metropolitan Area1michigandems.com -
2gmail.com, numisnetwork.com2 +181380XXXXX
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