Paul Kendall Email and Phone Number

• Achieved Revenue Growth: Successfully drove revenue growth as a Regional Vice President, surpassing $170 million in revenue for the Midwest region with 100+ accounts.• Strategic Leadership: Led and developed 10 new account wins, resulting in increased market share, and expanding the company's client base within the first 18 months.• Outstanding Client Retention: Maintained exceptional client retention rates throughout tenure, consistently exceeding industry benchmarks and achieving a retention rate of 98% during each leadership role.• Team Development and Management: Oversaw and directly managed high-performing teams, including 7 District Managers and 2300 employees, fostering a culture of excellence, employee development, and strong employee satisfaction scores.• Financial Management and Operational Efficiency: Demonstrated expertise in managing P&L and subsidy responsibilities, achieving excellent results through implementation of streamlined operational processes and continued process improvement initiatives.

• Successfully managed 52 accounts in Indiana and Illinois, generating $82 million in revenue, while achieving operational and financial goals within the region.• Led the development of 19 new account wins, expanding the company's client base and increasing market share.• Project Management: Successfully led multiple renovation projects, ensuring seamless execution, timely completion, and adherence to budgetary constraints. Collaborated with cross-functional teams to deliver exceptional service and exceed client expectations.• Demonstrated outstanding client retention rates, fostering strong customer relationships, and effectively resolving any issues or concerns.

• Market Expansion: Proactively developed the market from 13 partnerships to 22 under my leadership, leveraging business development strategies, market analysis, and strong networking skills to identify and secure new partnerships.• Demonstrated exceptional client retention rates by fostering strong relationships, understanding client need. Maintained open lines of communication and proactively addressed any issues or concerns• Successfully managed a portfolio of 22 accounts in the Indiana market, driving $22 million in revenue.

• Achieved a 100% client retention rate by building strong relationships, providing personalized attention, and addressing client needs promptly and effectively.• Developed regional and unit-level budgets, ensuring financial stability, and aligning expenditures with strategic goals. Conducted thorough analysis and prepared annual business plans to drive profitability and growth.• Successfully managed 7 accounts with a total volume exceeding $15 million, consistently delivering exceptional service and exceeding client expectations.

Responsible for multi-unit P&L account.