With over 15 years experience, Selectus is a leading provider of salary packaging administration and fleet management services to employers and employees throughout Australia. We are proudly 100% Australian owned with all operations performed in Australia. We service all states nationally with a team of dedicated Regional Managers and enjoy a successful track record managing all aspects of salary packaging and fleet management for geographically diverse clients, including Government… Show more With over 15 years experience, Selectus is a leading provider of salary packaging administration and fleet management services to employers and employees throughout Australia. We are proudly 100% Australian owned with all operations performed in Australia. We service all states nationally with a team of dedicated Regional Managers and enjoy a successful track record managing all aspects of salary packaging and fleet management for geographically diverse clients, including Government, Private Sector and Not for Profit employers, while achieving our goal of making salary packaging as easy as possible for employees to participate with minimum employer involvement. Specialties include; Salary packaging adminstration services, Novated lease finance, Fleet management, Salary packaging cards Show less

Review and re-engineer all facets of the Selectus national operations group to identify opportunities to rapidly deploy best-of-breed financial services operating practices, processes and systems. In doing so, identify current pain-points, improvement opportunities and leadership development opportunities. Author and deploy a comprehensive operations transformation programme following Board review and endorsement.Successfully led the build and delivery of a complex, mission-critical… Show more Review and re-engineer all facets of the Selectus national operations group to identify opportunities to rapidly deploy best-of-breed financial services operating practices, processes and systems. In doing so, identify current pain-points, improvement opportunities and leadership development opportunities. Author and deploy a comprehensive operations transformation programme following Board review and endorsement.Successfully led the build and delivery of a complex, mission-critical operations platform. Included the selection and mobilisation of the project group, development of an enterprise program delivery methodology and personally leading the program’s turn-around to rapidly deliver a high-quality, financial services platform. Show less

Lead, develop and inspire an international, cross-functional group of 90 Financial Services professionals to define and deliver all business components of an enterprise technology and process transformation program. This program delivering a world-class Superannuation and Group Insurance services platformEngage the Superpartners Board, client Boards and senior stakeholders throughout the program delivery life-cycle to ensure engagement, alignment and funding of the program (exceeding… Show more Lead, develop and inspire an international, cross-functional group of 90 Financial Services professionals to define and deliver all business components of an enterprise technology and process transformation program. This program delivering a world-class Superannuation and Group Insurance services platformEngage the Superpartners Board, client Boards and senior stakeholders throughout the program delivery life-cycle to ensure engagement, alignment and funding of the program (exceeding $60m per annum)Senior management responsibility to control and drive an annual operating budget exceeding $17m per annum - including the production of advanced operational reporting and Board briefingsLed the enterprise design and delivery of a sophisticated online warehouse mapping all business requirements and utilising Business Process Architecture to define the target servicing model for the national Operations group (1,200 FTE).Led the senior management team’s presence within the vendor’s offshore development group to ensure continual alignment of the new platform to the outcomes and goals of the program business case. Show less

Defined and led the national implementation of a major operations transformation programme across 1,200 Financial Services FTE - delivering extensive operational capacity to mitigate cost-of-growth while making stepped improvements to client servicing, online services and process automation.Developed and implemented a rigorous change management capability across the national Operations group - leading cultural change through diverse, cross-functional teams and by uniting business… Show more Defined and led the national implementation of a major operations transformation programme across 1,200 Financial Services FTE - delivering extensive operational capacity to mitigate cost-of-growth while making stepped improvements to client servicing, online services and process automation.Developed and implemented a rigorous change management capability across the national Operations group - leading cultural change through diverse, cross-functional teams and by uniting business architecture, product design and programme delivery functions.Fostered mature, senior relationships with key external technology services providers to deliver strong strategic alignment, enduring commitment, and performance throughout multiple cycles of major change. Accountable for end-to-end online services channel performance, optimization and growth through the pursuit, design and implementation of new automation services supporting millions of members nationally.Senior manager responsibility for the tactical implementation of transformational business strategy and attainment of key financial targets at the enterprise level. Show less

Senior manager responsibility to lead, engage and develop a national Fund Team comprising 140 dedicated Financial Services professionals. Responsibility and ownership of the entire corporate relationship with one of Australia’s largest Industry Funds with over $14 billion Funds Under Management. Relationship management and ownership extended to the Trustee Office and Trustee Board as well as all internal key stakeholders Responsible for the successfull renewal of the $100m+… Show more Senior manager responsibility to lead, engage and develop a national Fund Team comprising 140 dedicated Financial Services professionals. Responsibility and ownership of the entire corporate relationship with one of Australia’s largest Industry Funds with over $14 billion Funds Under Management. Relationship management and ownership extended to the Trustee Office and Trustee Board as well as all internal key stakeholders Responsible for the successfull renewal of the $100m+ client contract including commercial negotiation of price and service thresholds. Driver of excellence across all aspects of the operation including; - exceeding an array of 37 contracted Standards of Service - defining and driving a continual improvements culture - end-to-end servicing of 630,000 members & 40,000 employers - management of a sophisticated, 500,000 call Contact Centre Key influencer in strategic product and services development and deployment across 1,600 Superpartners staff nationally.Ensure optimal performance, planning, alignment and reporting across all operations teams and divisions nationally.Successful, accurate and timely allocation of $2 billion in member and employer contribution each year whilst maintaining $12 billion Funds Under Administration.Motivate, coach and inspire the Senior Manager / Team Leader group to achieve their full potential as leaders.Engage and influence both the client and business Boards to achieve all tactical and strategic goals.Responsible for financial management of $20 million OPEX budget and larger revenue budget in a high-volume, low-margin environment. Show less