Paul Lyttle Email & Phone Number

• Global Settlements (GS)Key responsibilities:
• Development and management of the Global Settlement Transition Plan for AEMO, Including monitoring and support of changes that affect all NEM participants.
• Leader Business analyst for the delivery of Global settlements for AEMOs metering system
• Assist key business resources in developing the criteria for UFE analysis and reporting to support Rules requirements.
• Provide industry knowledge and experience in AEMOs Standing data updates and publications including changes to the market.

Melbourne, Australia

• Senior Business Analyst for the multiple Utilities ProjectsNational Electricity MarketPower of Choice (PoC) project.Key responsibilities:
• Development and management of an integrated internal trasition and cutover project plan.
• Development and management of an integrated industry dress rehearsal project plan
• Assisting in industry transistion and cutover focus group meeting and proesentations
• Triage of Industry testing issues for B2B and MSATS PoC changes
• Assiting in daily Industry testing stand up meetingsTransmission Connection and Planning rule changeKey responsibilities:

Melbourne, Australia

• Business Analyst stream lead for the solicitation and documentation of end to end requirements for the Meter to Payment process.Incorporating the following functions:
• Receipt and validation of meter data
• Billing validation and calculation
• Creation of invoice and/or payment schedules
• Distribution of invoices via multiple media channels
• Receipt of payment for invoices via multiple media channels.Business Analyst for the solicitation and documentation of requirements for a functional and technical uplift of the existing Meter Data Management System.

Melbourne, Australia

• Leading the development and enhancement of a number of business development in both agile and waterfall management processesKey Responsibilities:
• Development and enhancement of multiple corporate systems
• Vendor and customer management
• Requirement analysis and documentation
• Change management
• Defect analysis and management

Melbourne, Australia

• Managing a number of Customer systems to support CitiPower, Powercor, SA Power Networks (formerly ETSA) and Wellington Energy.Key Responsibilities:
• Managing a team of high performing Business Systems Analysis and Technical Engineers
• Supporting multiple different customer systems to provide 24x7 system availability
• Manage development and migration of system changes
• Delivery of billing with a 99.9% on time requirement
• Management of high an low priority customer work requests

Melbourne, Australia

• Supporting multiple large electricity utilities Customer Information Systems.Responsible for maintenance and change within to systems in-line with business requirements and timelines. Key Responsibilities:
• Administration and configuration of software
• Management and resolution of end user issues and help desk calls
• Support and operation of system to maintain availability
• Subject matter experts on system operations and capabilities
• Analysis and documentation of changes to meet operational and regulatory requirements

Various - Victoria Australia

• Training of End Users on the introduction of SAP and the CDM module:-
• Review and validation of training documentation
• End User training in new software and processes

Shepparton, Australia

• Investigation and design of multi-dwelling connections and minor line extensions:-
• Approval of sub-divisions and multi-dwelling network connections
• Design and costing of minor line extensions

Shepparton, Australia

• Retailer Management of the Shepparton Customer Service Centre region:-
• Management of all Retail and admin staff
• Responsible for customer connections, field activities and other retail functions for the Greater Shepparton region
• Manage the centralisation of Retail functions and closure of Shepparton as a Retail hub

Shepparton, Australia

• End to end office based electricity retail processes:-
• Lead billing specialist
• Credit collections, cashiering and debt recovery
• Call centre operations
• Field activities including meter reading, energy audits, collections and disconnections

Various

• Site and PowerStation maintenance at various SECV locations: Richmond Workshops, Fisherman’s Bend workshops and Newport PowerStation.
• Apprentice Maintenance Engineer
• PowerStation Maintenance
• Machinery Maintenance
• Industrial Site Development and Fit-out