Paul Mccabe Email and Phone Number

Served as the product management liaison for Project Delivery Team for both of Greenphire's products ClinCard and eClinicalGPS. Managed the prioritization and communication related to internal efficiency and quality enhancements between departments. Provided status reviews to key stakeholders on project progress and top enhancement priorities. Documented and streamlined the EDC integration process with internal Pharma systems and CRO’s vendor. Created process documents for both internal and external team members to reduce implementation time and improve communication. Improved the data transfer between Travel Vendor and Greenphire to reduce implementation time and streamline process to ensure faster responses for patient travel. Formalized ROI modeling per project/client type and prioritized all Operational initiatives with Product team. Developed and lead the strategy to decrease existing manual processes through automation within the Project Delivery Team by gaining feedback and data from PM team. Oversaw the UAT process within Operations, and provided department wide training on feature enhancements and releases. Established the core content of the new hire on boarding training curriculum and content for all levels of Project Management and delivered product knowledge gap training to all departments when needed.

Supervised Project Manager Level I & II, Sr. Project Manager Level III and Project Specialists. Monitor team's performance to ensure projects were implemented, supported, and closed accurately and in accordance with established processes. Assess productivity of team and help improve through process enhancements and automation. Developed and monitor controls to ensure standard processes and procedures are being implemented within the team of Project Managers. Coached and developed Project Managers, including ongoing one on one and team meeting settings. Identify industry trends affecting clinical trials and develop understanding of common therapeutic and country-specific nuances specific to patient reimbursement and investigator payments. Served as Subject Matter Expert and helped to develop strategies and materials to increase the quality and efficiency of support to clients and usersAssisted in the management of strategic client relationships after the successful implementation of new client projects.

Primary contact and project manager for new program implementations involving clinical trial payments. Develop and provide product training and coordination and assistance with launch activities.Responsible for maintaining implementation project plans and program documentation, recording all historical points of note for implementations.Responsible for the effective coordination and management of client issues, internal and external status reporting, and proactive issue management.Subject matter expert for products, providing necessary post-launch support for clients both in the US and ROW.