Paul Mcwilliam Email & Phone Number

A highly experienced, dedicated software professional, with a proven track record of overcoming complex technical challenges and delivering solutions to time, quality and cost using RPG, RPGIV and Cool 2:e.

Listed skills include Diagnosing And Resolving Software Issues, Strong Customer Focus Ethic, Takes Ownership And Responsibility, Thorough And Methodical, and 1 others.

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  Senior System I Software Developer

  Mds Global

  Mar 1998 - Present - Warrington, United Kingdom

  MDS supply real-time charging, billing, analytic and customer management solutions for mobile telecommunications and digital service providers and host managed services for these customers.Outline: Working on MDS’ flagship CMP billing and customer care application, the role is to specify, design, code, test and implement software enhancements. Key responsibilities:• Creating specifications for new software• Defining development approaches to deliver customer projects• Designing, coding and testing of new functionality• Support of complex batch processes which run over large data sets, such as invoice production, usage processing, network provisioning, credit/debit card payments and sales order processing and acting as a subject matter expert for these processes • Providing code reviews and mentoring of other engineers in the team, both onshore (UK and Ireland) and off-shore (India and Sri Lanka)Key achievements:• Key member of teams who implemented MDS’ CMP customer care and billing application to BT, O2, Vodafone and Carphone Warehouse• Successful migration of customer bases for 16 European countries from a legacy system to MDS’ CMP customer care and billing system • Mentored a Sri Lanka based development and quality assurance team and spent 6 months working alongside them in Colombo• Implemented a PCI Data Security Standards compliant solution for debit/credit card payments to O2

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  The University Of Manchester

  2(Ii)