Paul Mesa Email & Phone Number

United States

Tampa/St. Petersburg, Florida Area

• Managed an accounts receivable portfolio of $2.3 billion• Recovered $5 million in post charge-off recovery through Attorney and 3rd party relationships• Fostered teamwork within the department and collaboration with other areas• Provided leadership, coaching, and encouragement to a team of 35 to achieve objectives• Analyzed and created reports to highlight performance and manage risk• Supported organizational initiatives and strategies as communicated by the Executives• Developed strategic plans and collaborated with other areas to achieve commitments• Cultivated long-term relationships with business partners and developed functional relationships with team members throughout the enterprise• Effectively liquidated repossessed collateral, homes, and commercial real estate• Created a Remarketing department to improve the liquidation process and reduce charge-offs• Managed new and existing vendor partnerships through the due diligence vendor review process• Completed role rotations in Consumer Lending and Branch Operations• Implemented a new collection software using the Agile methodology

Tampa/St. Petersburg, Florida Area

• Developed and implemented a call model to increase payments, reduce delinquency, and improve member service• Trained and coached team members in call model tactics • Worked cohesively with the supervisors in Collections, Repossession, and Loss Recovery to serve the membership, assist staff and to achieve goals and objectives• Fostered a positive work environment, camaraderie, and competition

Tampa/St. Petersburg, Florida Area

• Trained and supervised new hires during their initial probationary period• Provided continual coaching and development for approximately 90 team members• Discussed and coordinated development of employees with their supervisors• Monitored and provided feedback regarding overall performance to department managers• Assisted as a Unit Manager to lead and supervise a team• Developed and administered training exercises, both 1:1 and in groups to improve performance

Tampa/St. Petersburg, Florida Area

• Underwrote mortgages through various channels including: In-house refinances, mini-bulk, flow and automated underwriting software• Approved and cleared stipulations, maintained lending guidelines and underwriting standards• Completed a due diligence and thorough examination of borrower’s qualifications• Awarded the recognition of Profitable Growth Star for the 3rd quarter of 2005

Tampa/St. Petersburg, Florida Area

• Successfully resolved homes in foreclosure through various loss mitigation solutions, including: forbearances, restructures, short sales, and deed in lieu• Negotiated expenses with third parties to reduce commissions, junior liens, other closing costs

Tampa/St. Petersburg, Florida Area

• Effectively cured mortgage loans through successful negotiation and collection tactics• Assisted borrowers in qualifying for various workout solutions offered to cure delinquency• Achieved the highest organizational honor and was awarded the prestigious recognition of 4 Star Performer