Paul Mitchell Email & Phone Number

Newbury, GB

Thatacham

At TechCycle, we’re reimagining trade-ins to power the circular economy. Our tailored solutions go beyond traditional buy-back programs, providing businesses with options from logistics support to comprehensive value chain evaluations that maximize device value, enhance operational efficiency, and drive incremental volume. The device trade-in market is.

London, England, United Kingdom

bolttech is an international insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. Headquartered in Singapore, bolttech serves customers in 30 markets across North America, Asia and Europe.Successfully established and managed global Trade-In and Sourcing solutions in both EMEA and SEA regions from.

Managed end-to-end supply chain activities, achieving cost reduction, and leading strategic initiatives in insurance claims, order fulfillment, warehousing, inventory, SKU management, and transport. Notable achievements include reducing insurance severity by 40% and increasing customer satisfaction (NPS) by 15%.

London, England, United Kingdom

Transitioned to entrepreneurship, focusing on driving new product development and elevating customer experiences. Provided consulting services for companies like bolttech, Vodafone, and Westcoast Ltd.

London, United Kingdom

Following the merger of Carphone Warehouse and Dixons Retail in 2016, forming this multinational electrical and telecommunications retail and services company,.Led strategic growth of the service business, managing a £50m+ budget, and spearheading transformative change across the repairs proposition and process. Introduced a same-day repair service and.

London, United Kingdom

Led in-store operations activities, established a global Trade-In team, and significantly reduced Trade-In OPEX while increasing margin. Nominated for the Chairman's Shield Award in 2015.

Maidenhead

Optimized after-sales function, managed repair and return strategies, and undertook a strategic review that delivered annual savings of more than £8m while maintaining customer satisfaction scores.achieved.

Maidenhead

Working with the Marketing Directorate and Customer Experience teams in UK and India to define, develop and deploy insight driven solutions that increased Customer Experience, exposed operational inefficiencies and achieve financial targets.

Newbury

Demonstrated over two decades of dedicated service, with Vodafone Group, the world's second-largest mobile-phone company. Equipped with comprehensive technical skills and extensive product knowledge acquired through training with industry giants such as Motorola, NEC, Nokia, and Panasonic. Progressed through a variety of pivotal roles, encompassing.