I am a hardworking, motivated and conscientious person who works well on my own or as part of a team. I have a calm and pragmatic approach to solving problems and work effectively under pressure within deadlines whilst maintaining high levels of customer service at all times. Experienced in service desk Technical Support with knowledge of several operating systems and experienced in working with bespoke software. I have worked in the ANPR industry for 20 years partly as an engineer and currently as a service desk team leader. I have experience in remote connectivity to solutions with the ability to configure, fault find and resolve issues.