Paul Quick Email & Phone Number

New York, Ny, Us

New York City Metropolitan Area

Coordinated and managed a 1600 Employee Telephony and application migration from Fuze to Zoom.Liaison between Fuze and Zoom to ensure timely and accurate number migration and porting.Ensuring 911/E911 call routing functioned correctly and adhered to FCC rules and regulations. (KARI'S LAW)Hosted Zoom instructional class for end users.Visted and coordinated with all of Bessemer 22 National offices.Provided white glove service to all Bessemer end users to ensure full understanding of the new Zoom functionality.Preparing ad-hoc documentation, including but not limited to, SOP and user guide documentation. Coordinating with Network and IT teams to ensure proper application connectivity and functionality.Point of contact for break fix response for all project related issues.

Whippany, New Jersey, United States

Performs technical and supervisory work in designing, administering and maintaining voice, video and data communications network facilities;•Develops and implements procedures and operations.•Develops cost and budget projections.•Supervises all operational, quality control, inventory control, and administrative activities of a particular telecommunication project or maintenance function..•Evaluates and develops requirement usage plans for line facilities and network services.•Plans, coordinates, and schedules work completion for modifications and upgrades to equipment, facilities, or services.•Prepares cost, security, traffic, budget, and utilization reports.•Recommends equipment for new locations.•Supervises staff.•Audits communication network billings.