Paul Richard Email and Phone Number

Lead a team of program managers, consultants, and analysts to implement and maintain client contractual and business expectations in the Population Health and Payment Solutions (PPS) business unit, including:• Implementation and oversight of claims processing to support Value Based Payment Solutions for P4P, Shared Savings, Capitation for Commercial, Medicare or Medicaid Clients • Product Strategy and modeling prospective payment arrangements navigating market trends• Accountable… Show more Lead a team of program managers, consultants, and analysts to implement and maintain client contractual and business expectations in the Population Health and Payment Solutions (PPS) business unit, including:• Implementation and oversight of claims processing to support Value Based Payment Solutions for P4P, Shared Savings, Capitation for Commercial, Medicare or Medicaid Clients • Product Strategy and modeling prospective payment arrangements navigating market trends• Accountable for long-term client/stakeholder relationship development and opportunities to upsell or cross-sell products or services that are beneficial across the client portfolio• Monitor delivery of scope and gross margin requirements of services to clients• Facilitate tracking and reporting structures around key performance indictors related to engagement effectiveness, retention rates, and satisfaction• Provide subject matter expertise on Solventum services (e.g. APR DRG, EAPG, PFP, CRG) • Primary point of contact for addressing client issue or mitigation of possible issues• Management of consulting products and development of new offerings to increase organizational revenue and drive strategic vision of the organization.• Oversee professional development of the team to increase client and business unit opportunities.• Determine workload and prioritization of resource assignments to meet contractual obligations.• Support new offering initiatives and RFPs to increase market penetration, sales, and revenue.• Cross department facilitation for product and service improvement and voice of customer feedback Show less

Manage region of clients' value-based care programs to provide better outcomes at lower costResponsible for implementation and maintenance of an All Payer Client Databases (APCD), value-based costing systems, and claims system migrations for health plans.Develop program infrastructure by specifying goals and goal achievement strategyLead and facilitate engagement with client including driving program strategy and directionProvide subject matter expertise on 3M products and… Show more Manage region of clients' value-based care programs to provide better outcomes at lower costResponsible for implementation and maintenance of an All Payer Client Databases (APCD), value-based costing systems, and claims system migrations for health plans.Develop program infrastructure by specifying goals and goal achievement strategyLead and facilitate engagement with client including driving program strategy and directionProvide subject matter expertise on 3M products and methodologies to identify project goals and ensure achievement of goals Coordinate across project and development teams to ensure appropriate engagement of resources and progress against project and contracted deadlines for a portfolio of clients with contract values of $7 million annuallyCreate and maintain project documentation to ensure delivery on schedule and within scopeFacilitate project issue identification and resolution as well as identifying risks and risk mitigation plansIdentify undefined and inefficient internal procedures to develop standardized work processes to support organizational efficiency and improved quality Show less

Manager of physician optimization team, knowledge expert of dynamic documentation workflow integration and implementation

Manage team operations to meet team financial revenue plan of over $3 million per quarterDevelop and manage team and organizational initiatives for the yearManage special projects and programs that advance business process and organizational capabilitiesExpand scope of services offered by the team to increase organization revenue and drive strategic vision of the teamSelected to participate in Accelerate Leadership Development Program based on exceptional performance and proven… Show more Manage team operations to meet team financial revenue plan of over $3 million per quarterDevelop and manage team and organizational initiatives for the yearManage special projects and programs that advance business process and organizational capabilitiesExpand scope of services offered by the team to increase organization revenue and drive strategic vision of the teamSelected to participate in Accelerate Leadership Development Program based on exceptional performance and proven leadership abilities Show less

Project Manage and Implement Physician and Nursing specialty solutions including: CCLCore BuildOrdersPowerPlansMPagesDynamic Documentation • Integration of MPages and Dynamic Documentation to streamline end-user workflow • Customize Dynamic Documentation HTML/XSLT templates to meet clinicians’ needs

Facilitate the transition in new Cerner Solution Code levels. Manage Client Relations and Expectations for Upgrades and the life cycle of projects. Direct Issue Management and Timely Resolutions. Engage in Managed Services projects to drive Testing Deadlines and Testing Coordination with Cerner India Associates. Overseen 34 Client Code Level Upgtrades.

Fully trained and knowledgeable on numerous Cerner solutions including but not limited to: PowerChart, SurgiNet, PharmNet, PowerInsight, and Physician Workflows. Successfully implemented Cerner Solutions at 30+ conversions in hospitals across the United States, assisting all types of providers. Later asked to be apart of a new team of “Physician Coaches,” successfully lending those services to 17 major hospital client sites including Baptist Medical Centers and NCH Healthcare Systems. I… Show more Fully trained and knowledgeable on numerous Cerner solutions including but not limited to: PowerChart, SurgiNet, PharmNet, PowerInsight, and Physician Workflows. Successfully implemented Cerner Solutions at 30+ conversions in hospitals across the United States, assisting all types of providers. Later asked to be apart of a new team of “Physician Coaches,” successfully lending those services to 17 major hospital client sites including Baptist Medical Centers and NCH Healthcare Systems. I was the project manager at Baptist Medical and NCH. I interacted with and built positive working relationships with the executive team and physicians by providing exceptional support, pre and post conversion through means of training and developing electronic based workflows to maximize productivity. Most notably, the CIO of NCH wrote a blog titled “The Coach Every Physician — and CIO — Needs” based on work of myself and one other physician coach. As seen below. Show less