Paul Sealey Email & Phone Number

Sydney, New South Wales, Australia

Melbourne, Victoria, Australia

I'm a mortgage broker and can honestly say I love what I do for work. It's not often you find that one job you like and for me there's no better feeling than helping my clients buy their first house, second or even their third property. I also enjoy helping make my clients life easier by refinancing their loans to help with renovations, consolidating debt and to make their life easier by reducing thier interest rates. I've been in very similar roles all through out my work life and that's because I enjoy what I do.

Olympic Park

• Adhering to all federal and state compliance guidelines relative to retail mortgage lending• Interviewing clients over the phone regarding mortgage loan applications• Analyzing customers financial status to determine feasibility of granting finance• Educating clients on a variety of loan products and available credit options• Effectively managing multiple clients at any given time• Solving complex mortgage and financial scenarios• Educating my client on the different lenders and the benefits of each lender • Packaging loan applications and submitting the application to the lender • Knowing the credit policy for each of our 10 panel lenders. • Holding the hand of the client from the start of the application to the settlement of the loan. • Managing a pipe line of customers until they are in a position to proceed with finance.

Sydney, Australia

• Adhering to all federal and state compliance guidelines relative to retail mortgage lending• Interviewing clients over the phone regarding mortgage loan applications• Performing daily maintenance of all the loan application databases• Analysing customers financial status to determine feasibility of granting finance• Educating clients on a variety of loan products and available credit options• Effectively managing multiple clients at any given time• Solving complex mortgage and financial scenarios• Assisting clients with loan variations• Cross selling savings products and educating customers on the benefits• Holding the clients hand from the original contact to settlement• Ordering Valuations through (VMS)• Meeting settlement targets whilst maintaining a high level of customer service

St Leonards

• Interviewing clients over the phone regarding mortgage variation loan applications• Performing daily maintenance of the loan application databases• Educating customers on a variety of loan products• Executing the loan origination process, ordering credit checks and valuations.• Cross selling personal loans• Solving complex mortgage scenarios• Servicing the client from the first point of contact to settlement• Meeting settlement targets on time• Providing a high level of customer experience

Sydney, Australia

• Adhering to all federal and state compliance guidelines relative to retail mortgage lending• Resolving complex customer complaints, whilst being neutral to both the bank and the client• Corresponding with other teams to arrange maintenance both in Australia and overseas• Reconciling accounts• Attending to preregistered FOS complaints• Adhering to daily service agreements• Meeting the client face to face upon request.• Updating all complaint files and systems

Sydney, Australia

• Taking inbound calls from clients and providing a high levels of customer service• Helping clients with general mortgage related information such as statements, account status and complaints• Taking and submitting loan variations/Partial Discharges• Instructing Discharges• Daily administration tasks such as processing redraws, repayments changes and address changes• Processing variation requests• Completing credit checks through Veda • Preliminary assessment of applications before forwarding on to the credit assessment team

St Leonards

• Providing loan information to clients• Processing redraws, repayments changes and fixing requests• Investigating and correcting processing errors• Resolving clients complaints• Processing loan variation applications• Completing credit checks• Ordering Valuations• Completing credit checks