A reliably safe pair of hands, I’m an experienced Chief of Staff who helps ultra-high-net-worth families take care of their unique and complex lives. Expert in planning, prioritising and perfecting, I oversee a comprehensive spectrum of personal and business affairs that includes finances, staff, estate, travel, security, legal and domestic arrangements. Skilled at making hard work look effortless, my job is more than just managing operations – it’s all about trust, intimacy and service. I handle sensitive matters on my employer's behalf, act as a gatekeeper and represent their interests, fixing niggles before they become issues let alone problems. Well-connected and rarely fazed, I'm calm in a crisis with an instinct for reading people and situations – the thread throughout my career. I spent several years in hospitality in London and Sydney in the early 2000s before setting up a luxury dining business, Cook and Waiter Ltd, which I ran for 10 years.I learnt how to connect with people, understand their needs and make them feel special whilst demonstrating a head for business that serves me well today in the form of operational planning, financial management and project coordination. My natural strengths are well suited to what I do – I’m extremely organised and logically minded. I love to embed order and improve efficiencies, ensuring that everything runs like clockwork with no unpleasant surprises.I don’t do it all on my own – I’m a people-focused, firm-but-fair leader who sets a clear vision for what needs to be delivered; willing to roll up my sleeves when needed, I bring a genuine blend of grit and grace. In my current role, I’ve built a high-performing team by hiring 10 of London’s best chefs, drivers, nannies and housekeepers known for their passion for excellence and eye for detail, while at Soho House Group, I headed teams of over 700 staff across two sites.I enjoy supporting people and I’m frequently drawn on by my peers for advice, sense-check and mentorship as well as coaching new team members to navigate their development and growth.