Paul Syson Email and Phone Number
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A highly effective Release and Implementation Manager specialist with a proven track record in the full range of Project, Implementation and Release Management services, from process definition through to delivery; supported by over six years CRM and Contact Centre project management experience in FTSE100 companies. Proven capacity for delivering full development life cycle against cost, time and quality criteria whilst under pressure. An experienced and innovative communicator, liaising with business and technical staff at all levels.Received FSA recognition for industry best practice in November 2003 for the design and implementation of release planning and risk assessment processes in Prudential , which were adopted by both IT and Business functions. Established release management function in 3 months for £100m Pru UK Investment programmesSpecialties: Release and Implementation Manager specialist ITIL Release Pracitioner CertifiedITIL Foundation CertifiedAPM Foundation Certified
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Business Delivery Manager - Workplace TechnologyBskyb Jan 2011 - PresentMiddlesex, England, GbResponsible for Supplier Management for managed services for Corporate Desktop Workplace Technology delivery strategy, managing business delivery against Service, Contract and Financial Controls across BSkyB corporate desktop estate of 15,000+. -
Business Delivery Managher - Workplace TechnologyBskyb Jan 2010 - Jan 2011Middlesex, England, GbResponsible for Corporate Desktop Workplace Technology delivery strategy, managing business delivery programmes, including Windows 7 programme, Release Management for standard software across BSkyB corporate desktop estate of 10,000+. In addition I now manage the Provisioning and Asset Management teams.
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Corporate Desktop Release ManagerBritish Sky Broadcasting Jan 2009 - Oct 2010Responsible for Corporate Desktop Software Strategy and Maintenance of standard software across BSkyB corporate desktop estate of 10,000+.
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Release ManagerBskyb Jun 2004 - Dec 2008Middlesex, England, GbResponsible for two business streams (Broadcast and Air Time Sales) platform solutions (covering up to 50 systems). Introduced ITIL Release policy supported by full Release Model and forward release schedule. Responsible for management of all release activity, including deployment implementation matrix management across multiple teams.
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Release Management Group ManagerPrudential Assurance Jan 2003 - Feb 2004Fenchurch Street, England, GbDirected two teams over multiple sites with matrix responsibility for further 20 resources across multiple IT departments. Responsible for annual technology release plan and release risk assessments for IT/Business Programme Directors -
Implementation And Testing ManagerPrudential Assurance Jan 2002 - Dec 2002Fenchurch Street, England, GbTask force manager role for Testing and Implementation task force groups implementing standards/process improvements. Included Programme Implementation Manager role for: CRM Programme, Customer Data Warehouse Implementation Manager. IFA Programme, Single IFA Database Siebel Upgrade Implementation Manager
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Siebel Implementation ManagerPrudential Assurance Oct 2000 - Dec 2001Fenchurch Street, England, GbSet-up and implemented Stakeholder Customer Service Centre Contact Management application (£1m). Designed Siebel Release Cycle process and managed ongoing release planning and Implementation of projects/enhancements
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Business Systems ManagerPrudirect May 1998 - Oct 2000Member of the Executive Board, Responsible for systems, telephony and management information groups (15 people). Other business responsibilities included Business Continuity and Data Protection. Delivered day-day operational support / IT strategic projects to 150-seat call centre.
Paul Syson Skills
Paul Syson Education Details
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University Of StaffordshireComputing And Geology -
Roundwood Park School
Frequently Asked Questions about Paul Syson
What company does Paul Syson work for?
Paul Syson works for Bskyb
What is Paul Syson's role at the current company?
Paul Syson's current role is Business Delivery Manager - Workplace Technology at BSkyB.
What is Paul Syson's email address?
Paul Syson's email address is pa****@****kyb.com
What is Paul Syson's direct phone number?
Paul Syson's direct phone number is +4477343*****
What schools did Paul Syson attend?
Paul Syson attended University Of Staffordshire, Roundwood Park School.
What skills is Paul Syson known for?
Paul Syson has skills like Itil, Project Management, Project Delivery, Business Process, Process Improvement, Stakeholder Management, Management, Release Management, Strategy, It Service Management, Itil Certified, Service Delivery.
Who are Paul Syson's colleagues?
Paul Syson's colleagues are João Alcione Duszinski, Mark Mclean, Vasavi A., Neena Goward, Saúl Alfonso Chacón Mercado, Andrew Mcmillan, Lisa Behan.
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