Paul Thompson

Paul Thompson Email and Phone Number

Quality & Process Improvement Specialist
Paul Thompson's Location
The Hague, South Holland, Netherlands, Netherlands
Paul Thompson's Contact Details

Paul Thompson personal email

n/a

Paul Thompson phone numbers

About Paul Thompson

Experienced Business Process Analyst with a demonstrated history of working in multi-national private and public industry - mainly in the IT sector. Skilled in Process Improvement, Management, ISO Standards, Capability Maturity Model, Training, and Auditing. Strong operations professional with a MSc in Parallel Computer Systems. A fellow of The Chartered Quality Institute.

Paul Thompson's Current Company Details

Quality & Process Improvement Specialist
Paul Thompson Work Experience Details
  • European Patent Office
    Business Process Analyst
    European Patent Office Jul 2008 - Dec 2019
    The Hague Area, Netherlands
    A member of the management team in directorates responsible for providing prior-art data to end users. Developed SLAs with the user community and supported the development of a QMS to ensure that the agreed service levels could be met. Instrumental in helping the directorate attain ISO 9001 certification, becoming the first part of EPO to do so. Managed the directorate's internal audit team, developed and maintained business dashboards and promoted quality throughout the organisation.
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  • Philips Consumer Electronics
    Software Process Improvement Coordinator
    Philips Consumer Electronics Apr 2007 - Dec 2007
    Bruges, Belgium
    Identifying and managing improvements to the CMM level 4 compliant QMS. Overseeing the activities of a team of "Local Process Experts".
  • Philips Consumer Electronics
    Software Quality Officer
    Philips Consumer Electronics Apr 2004 - May 2007
    Bruges, Belgium
    Responsible for process and project milestone audits in a SW department of 90, Local Process Expert in SQA, organizational process focus & definition, and peer review. Instrumental in helping the SW group at Philips Bruges to become the first Philips SW group in a business environment to achieve (SW) CMM Level 4.
  • Xerox European Technical Centre
    Software Quality Assurance Specialist
    Xerox European Technical Centre Jan 2003 - Mar 2004
    Welwyn Garden City, Uk
    Carrying out SQA checks and audits including project management audits in a Prince2 environment. Identifying and advising on CMM/CMMI-based process improvement. Assisting in the transition from CMM to CMMI.
  • Cendris (A Tnt Company)
    Iso 9001/Tickit Consultant
    Cendris (A Tnt Company) Feb 2002 - Dec 2002
    London, Uk
    Providing consultancy services to help the SW department develop a TickIT compliant.QMS. Advising on ISO9001:2000 transition and the application of ISO 17799.
  • Philips Industrial Activities
    Software Quality Inspector
    Philips Industrial Activities May 2000 - Aug 2001
    Hasselt, Belgium
    Acting as Quality Inspector for projects and leading action teams for SPI project. Training Project Managers and teams in the use of CMM-based processes. Producing new and revised quality system process descriptions and procedures based on CMM and ISO 9000.
  • Kscl
    Software Process Improvement Project Leader
    Kscl Jan 2000 - Apr 2000
    Edinburgh, Uk
  • Dunlop Aviation
    Software Quality Engineer
    Dunlop Aviation Sep 1999 - Dec 1999
    Coventry, Uk
  • Compita (At Saic)
    Cmm Consultant
    Compita (At Saic) Oct 1998 - Aug 1999
    Aberdeen, Uk
  • British Airways
    Audit Coordinator
    British Airways Apr 1997 - Sep 1998
    Hounslow, Uk
  • Npower
    Applications Consultant
    Npower Oct 1996 - Mar 1997
    Manchester, Uk
  • National Transputer Support Centre
    Sw Engineer/Quality Manager
    National Transputer Support Centre Nov 1992 - Sep 1996
    Sheffield, Uk
  • Tsb Bank
    Software Project Team Leader
    Tsb Bank Jan 1990 - Nov 1992
    Manchester, Uk
  • Nottinghamshire County Council; Leeds City Council
    Head Of Mathematics/Second In Mathematics/Schoolteacher/Lecturer
    Nottinghamshire County Council; Leeds City Council Sep 1973 - Aug 1988
    Nottingham/Leeds, Uk

Paul Thompson Skills

Cmmi Bpmn Cmm Information Management Process Improvement Iso 9000 Prince2 Quality System Management Project Management Auditing Business Analysis Software Quality Iso Training Business Process Software Project Management Software Quality Assurance

Paul Thompson Education Details

  • Bristol Polytechnic
    Bristol Polytechnic
    Parallel Computer Systems
  • University Of Leeds
    University Of Leeds
    Assessment Of Educational Performance
  • Nottingham College Of Education
    Nottingham College Of Education
    Secondary Mathematics
  • University College Of Wales, Aberystwyth
    University College Of Wales, Aberystwyth
    Pure Mathematics & Statistics
  • Itchen College, Southampton
    Itchen College, Southampton
  • Itchen Grammar School, Southampton
    Itchen Grammar School, Southampton

Frequently Asked Questions about Paul Thompson

What is Paul Thompson's role at the current company?

Paul Thompson's current role is Quality & Process Improvement Specialist.

What is Paul Thompson's email address?

Paul Thompson's email address is pa****@****gin.net

What is Paul Thompson's direct phone number?

Paul Thompson's direct phone number is +120267*****

What schools did Paul Thompson attend?

Paul Thompson attended Bristol Polytechnic, University Of Leeds, Nottingham College Of Education, University College Of Wales, Aberystwyth, Itchen College, Southampton, Itchen Grammar School, Southampton.

What skills is Paul Thompson known for?

Paul Thompson has skills like Cmmi, Bpmn, Cmm, Information Management, Process Improvement, Iso 9000, Prince2, Quality System, Management, Project Management, Auditing, Business Analysis.

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