Paul Todd Email & Phone Number

Utilizing provided leads to connect with potential clients through warm calls. Generating interest, qualifying prospects, and scheduling meetings. Channeling qualified opportunities to the appropriate sales executive for further development and closure Maintaining an organized database of prospective client information

Mississauga, Ontario, Canada

Provide excellent customer service through active listening on every interactionUse Software to source and input customer data accurately as related to the inquiryHandle and carefully respond to all customers inquiries from updating there orders to creating new orders on sports merchandise including affiliates for NFL,NHL,NBA,MLB and MLS including college football online stores.Collaborate with team members offering support and solutions

Mississauga, Ontario, Canada

Provided Insurance solutions to clients based on their needs Support clients from quote to bind to deliver a seamless client experience in a timely manner Demonstrate a thorough understanding of insurance products Frontline agent, prospect and analyze all potential new clients to insure a worthy business relationship Collaborate with team members offering support and solutions

Mississauga, Ontario, Canada

Provided Insurance solutions to clients based on their needs Support clients from quote to bind to deliver a seamless client experience in a timely manner Demonstrate a thorough understanding of insurance products Frontline agent, prospect and analyze all potential new clients to insure a worthy business relationship Collaborate with team members offering support and solutions Advised existing clients on risk management, helped to devise new ways to mitigate their risks and aid them in solving their insurance needs Achieved promoter of the week numerous times for outstanding feedback from clients Ambassador for the company’s Cares and Shares programme for 2020Achievements:Exceeding expectations through sales rate, currently at 143% YTD to targetExceeding expectations through double contract rating, currently at 117% YTD to target.Consistently achieving my monthly sales and service goals

Mississauga, Ontario, Canada

Provided Insurance solutions to clients based on their needs Demonstrated a solid understanding of regulatory risk when writing and updating new business policies Drove the sale of products and services through identifying opportunities for upselling Assisted customers in applying changes, cancellations, and updates to their contract in an accurate time-efficient manner

Grimsby, England, United Kingdom

Senior Insurance Executive May 2010 - Aug 2015 Formulated highly empathetic client relationships and earned a reputation for delivering exceptional customer service Generated new business policy and premium salesSold home, auto, commercial, and related insurance products Ensured exceptional customer satisfaction and high renewal retention Earned awards for exceeding sales performances, including top 10 of 300 branches in 2014. Assistant Branch ManagerMar 2009 - May 2010 Team lead 8 front line agents Ensured exceptional customer satisfaction and high customer retention Selected, coached and developed a sales team to meet and exceed company goals Consistently improved service quality and increased sales by developing strong knowledge of company products and services, and training colleagues to do the same. Insurance Sales AdvisorSep 2000 - Sep 2009Established and maintained relationships with potential new and existing clients Sold home, auto, commercial, and related insurance products Processed new business, renewals, and mid-term adjustments Cross-sold insurance products to existing and new policy-holders