•Plan, coordinate, promote, and manage the operations and implementation of volunteer activities conducted by the Irvine Ranch Conservancy under contract to and in cooperation with landowners, partner organizations, and agencies related to fire prevention activities for the Orange County Fire Watch Program.•Cultivate and maintain relationships with landowners, Orange County Fire Authority and local fire departments, and other non-profits and community groups as part of a larger Fire Watch Network.•Responsible for management of volunteer activities in the Irvine Ranch Natural Landmarks and other pre-determined County wilderness areas related to fire prevention, including recruiting, pre-service orientation, training, and certification of new volunteers, as well as ongoing training, deployment, and evaluation of existing volunteers. •Train, evaluate, and coordinate deployment of Conservancy staff and landowner staff in support of fire prevention activities. •Maintain the Fire Watch program web pages, web-based reporting and analysis, web-based scheduling and coordination of fire prevention activities, and deliver a monthly Fire Watch e-newsletter. •Work with a team of Community Programs professionals to maintain volunteer records, enforce policies and procedures, coordinate correspondence, plan and implement recognition events, evaluate individual volunteer and overall program effectiveness, purchase volunteer supplies and gear, and assist in budget development and management.

•Managed, coordinated, installed, and maintained the area’s technology based platforms and accounts including 20+ servers, 250+ workstations, 3 Emergency Operation Center’s, daily and emergency phone systems, and mobile devices for 3 counties.•Managed and supervised projects and business operations with peer and subordinate staff and volunteer participation to assure successful IT integration into daily business, disaster response and Continuity of Operations Planning.•Developed, planned and implemented strategic IT planning and budgeting in accordance with national ARC planning and came in under budget all 5 years of IT spending in organization.•Administered, maintained and trained staff in emergency response software and procedures including Client Assistance System (CAS2.0), WebEOC, ICS, Saba Learning Management System and Microsoft products.•Took personal initiative in stepping up to be software support lead and trainer for CAS2.0 when support was internalized after a sudden contract termination.

•Taught courses ranging from lay responder CPR and First Aid to BLS CPR for the Professional Responder to Professional Emergency Medical Responder and Business Emergency Response Team Training (BERTT) to over 5000 participants.•Updated BERTT training materials to professional business response standards and trained peer Instructors and staff in business response.•Facilitated ARC staff and client safety trainings and briefings.•Developed and initiated a fun peer recognition “Providing Aid to Individuals in Need” (P.A.I.N.) award for staff that responded to emergencies and provided assistance.

•Directed, planned and managed customer support plan; manage special projects, including Quality Assurance department and ISO 9001 process and adherence.•Directed and coordinated internal support for information and telecommunications services, including business emergency plans.•Planned, coordinated, trained and participated in the applications support activities, systems and development activities, network and technical services activities. Launched 3 new innovative products.•Directly supervised 10-20 management personnel and other support staff.

•Advised and consulted small and medium businesses on IT infrastructure planning, development and maintenance.•Supported business operations via an on-call or IT contract basis.•Supervised and trained any IT and non-IT personnel on information systems processes and procedures.•Advised on maximizing and efficiency of computer or technology utilization for measured growth potential.

•Planned, directed, and coordinated the operations of the company. Duties and responsibilities to include formulating policies, manage daily operations, and plan the use of materials and human resources.•Administered Sales and Marketing programs.•Managed all organization technologies and provide technology support and training. Primary duties included: analyzing systems and processes; maintaining workstations and networks; and designing, developing and maintaining web-based applications.•Managed disaster recovery functions for information systems and operations emergency plan.

•Responded to and cleaned up emergency hazardous material spills.•Performed damage analysis, utilized online MSDS information, and computerized damage notification.•Planned, developed and coordinated presentations about safety and hazmat programs to employees within the operation.•Conducted building safety checks, inspections and oversaw package inspection to ensure compliance with state and federal laws.•Collected samples and specimens for laboratory analysis and interpret laboratory findings.•48 Hour Hazardous Waste and Emergency Response HAZWOPER Certification.

•Performed firefighting, emergency medical services, rescue, hazardous materials response, and fire prevention and planning activities in order to protect life and property.•Operated and maintained firefighting equipment and apparatus including Hurst Tool Certified / Power tool operator•Performed Extra duty assignments as battalion mail runner and chief’s aide.•Emergency Medical Technician, CPR Instructor, Training Instructor.•Hazardous Materials First Responder Certification.