Paul Vincent Email and Phone Number
Paul Vincent work email
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Paul Vincent personal email
I am a seasoned Managing Director with extensive experience in Global Technology Network Assurance. With a proven track record in strategy development, planning, communication, and leadership, I bring a wealth of expertise to the table.Throughout my career, I have honed my ability to create and implement effective strategies that align with organizational objectives. My exceptional planning skills have allowed me to manage complex projects and deliver successful outcomes, often exceeding expectations. I am a strong communicator and understand the importance of building relationships and partnerships to achieve collective goals. My leadership style is collaborative, empowering, and focused on developing high-performing teams that are equipped to tackle any challenge.In my current role, I have spearheaded several initiatives to optimize network performance, reduce costs, and enhance customer experience. I have also implemented rigorous monitoring and testing procedures to ensure adherence to compliance and regulatory requirements.My ability to navigate complex stakeholder landscapes and drive consensus has helped me successfully lead teams in diverse cultural and geographic environments.I am always excited about leveraging my skills and experience
Currently On Sabatical
View- Website:
- ciccimono.com
- Employees:
- 162
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Currently On SabaticalCurrently On SabaticalReading, Reading, United Kingdom -
Managing Director - Global Service AssuranceHcltech Dec 2023 - PresentLondon, England, United Kingdom -
Area Vice President - Global Service AssuranceVerizon Business Jan 2020 - Dec 2023London, United KingdomLeading the network operations team in Europe as part of our Global Assurance team supporting our managed services customers across the world -
Managing Director - Managed Service Operations EmeaVerizon Enterprise Solutions Jan 2017 - Jan 2020Reading, United KingdomResponsible for leading the complex, integrated Managed Service operations for EMEA. -
Managing Director - Client Service Operations EmeaVerizon Enterprise Solutions Jan 2014 - Jan 2017Reading, United KingdomResponsible for providing industry leading technical and non technical support to Verizon's Enterprise clients across EMEA. Strategic development and operational leadership of Complex Solutions Operations, Network & Security Operations, Financial Management and Customer Care. In addition accountable for the end to end customer experience for Verizon's Centre & On Line Customers -
Director Global Operations - Centre & On LineVerizon Enterprise Solutions Apr 2013 - Jan 2014Responsible for the delivery of the revenue, margin and customer satisfaction for all Centre & Online clients across EMEA as well as providing the foundational support for all clients in the region. Lead the day to day operational activities of the manage and repair centres across EMEA to ensure best in class service is delivered -
Director Client Services EmeaVerizon Enterprise Solutions Jan 2009 - Mar 2013Reading, United KingdomResponsible for delivering the end to end client experience for Verizon's strategic designated customers across EMEA. Managing the Field Service Program and Technical Program Managers to ensure the highest levels of customer satisfaction and loyalty were attained. -
Regional Director Of OperationsVerizon Enterprise Solutions Oct 2006 - Jan 2009Reading, United KingdomResponsible for leading the service and delivery strategy for Verizon's Enterprise customers across EMEA. Accountable for the management and leadership of the Technical and Customer Care Centres across EMEA as well as the Field Service and Project Management teams -
Director Customer Service Strategy & Re-EngineeringTnt Express Aug 2004 - Sep 2006Responsible for a Global Customer Service Re-engineering Project for TNT Express to deliver a differentiated service experience and support rapid business growth. Responsible for the planning, coordination, implementation and evaluation of the Project globally -
Director Customer Service - AustraliaTnt Express 1999 - 2004Responsible for the development and implementation of a customer service delivery strategy to drive significant growth in revenue, customer satisfaction and operational efficiency. -
Director Operations & Service - Asia PacificThorn Group Limited 1991 - 1999Responsible for the development and implementation of the Operations service delivery strategy to support business growth across existing and new locations / countries throughout the Asia Pacific region. -
Director Operations - AustralasiaAlexander Proudfoot 1987 - 1991Commencing as Manager of Operations, I was promoted to Director responsible for leading a team of Operations Managers and consultants to analyse operations and implement service and productivity improvements across a broad range of organisations & industries
Paul Vincent Skills
Paul Vincent Education Details
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Economics
Frequently Asked Questions about Paul Vincent
What company does Paul Vincent work for?
Paul Vincent works for Currently On Sabatical
What is Paul Vincent's role at the current company?
Paul Vincent's current role is Currently On Sabatical.
What is Paul Vincent's email address?
Paul Vincent's email address is pa****@****ess.com
What schools did Paul Vincent attend?
Paul Vincent attended University Of Liverpool.
What skills is Paul Vincent known for?
Paul Vincent has skills like Telecommunications, Outsourcing, Operations Management, Strategy, Leadership, Management, Call Center, Managed Services, Business Development, Change Management, Talent Management, Recruiting.
Who are Paul Vincent's colleagues?
Paul Vincent's colleagues are Michael Wilson, Brigitte Schäuble, Keith Lewin, Wendy Wong, Anoop Th, Trina Rice, Laura Ionita.
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Paul Vincent
York1oca.ac.uk -
Paul Vincent
Greater Colchester Area -
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