Paula Marshall's Location
United Kingdom, United Kingdom
Paula Marshall's Contact Details
Paula Marshall work email
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Paula Marshall personal email
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Paula Marshall phone numbers
About Paula Marshall
I drive myself to make the most out of each day, whether at home, volunteering or working in my Non-Exec role, my philosophy is "I'm here so enjoy it" Please do get in touch ** Tel: +44 (0) 7825083706 ** pembusiness@outlook.com ** www.pembusiness.com
Paula Marshall's Current Company Details
Paula Marshall Work Experience Details
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Business ConsultantPem BusinessUnited Kingdom
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Non Executive DirectorCfas Uk (Name Change From Ofas) Nov 2018 - Dec 2023
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Group Marketing Manager - Frem GroupFrem Group Jan 2021 - Jun 2022 -
Group Marketing Manager - Audise By FremAudise By Frem Group Jan 2021 - Jun 2022 -
Group Marketing Manager - Fg LearningFg Learning Jan 2021 - Jun 2022Northampton, England, United Kingdom
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Group Marketing Manager - Fg LibraryFg Library & Learning Jan 2021 - Jun 2022Northampton, England, United Kingdom -
Business ConsultantPem Business Mar 2018 - Jan 2021United KingdomPEM Business - a personalised Consultancy Service, offering:* Business Plans, Sales & Marketing Strategy, Customer Service, Operational and Logistics Plans* Marketing Plans, PR Strategy, Creation of Marketing Collateral* Business Research, Analysis and Reporting* Sales, Customer and Supplier Profiling* Operational Review, Business Process Improvement, Change Management**Phone: +44 (0) 7825 083706 ** Email: pembusiness@outlook.com ** www.pembusiness.com**
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Head Of CommercialWyvern Business Systems Ltd Nov 2019 - Jul 2020Hereford, United KingdomSupplying technology. Enabling success.Bringing assistive technology, specialist products and assessment services into the business arena to help companies support their employees with general or complex needs. Enabling diversity, inclusion and equality in every organisation. -
Head Of Furniture Sales OperationsOffice Depot Feb 2016 - Mar 2018Dealer of Office Furniture, Stationery, FM and Print Solutions. Responsible for the Furniture Sales Operations and Furniture Category development. Created 2016 and 2017 Category Business Plan, encompassing Sales, Marketing, PR, Vendor and Product Strategy Managed specialist Subject Matter Expert teams, including field sales and support functions, championing Miller Heiman techniques and Salesforce CRM Managed Operational Service Delivery, looked at processes, to identify time, cost, quality efficiencies, driving customer focus for retention and growth of furniture sales – developed KPIs for the Board, for measurement and gap analysis Managed Project Implementation Team: continual development, coaching individuals, and leading project management methodology for consistency and visibility Worked with existing and identified new suppliers, developed Product Strategy enabling proposition to lead the market with design inspired products at affordable prices Designed Marketing Strategy, for any type of customer, for any requirement, promoting both products and services Subject Matter Expert worked with PR Agency to promote furniture services, with informative, editorial, market insights, published through traditional and social media -
Commercial DirectorTangent Office Furniture Jan 2013 - Jan 2016Oxfordshire, UkManufacturer of quality desking, storage and office furniture - worked with the Dealer marketplace to supply and support growth and market penetration.* Developed customer focus for the company, changing mentality, processes, speed and innovation to meet the changing needs of customer demand.* Developed cost effective solutions for the business to ensure growth and development within budget.* Managed all business commercial activity to raise market presence -
Transition ManagerOffice Depot Mar 2012 - Dec 2012Uk Wide* Analysed and recommended project and activities for the Restructure of the Furniture Division* Change management of closure and business re-establishment* Established protocols for exit vendors/customers, process changes, redundancy of personnel etc. * Integration of business processes and services into the larger corporate environment* Trained of staff on product, service, customer service and new processes
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Client Services ManagerOffice Depot Realspace (Dealer) 2008 - Mar 2012Northampton, United Kingdom* Managed the Furniture Division circa £11m sales, responsibility for CS, Specifying, Procurement, Inside Sales, Design and back-office Operations* Liaised with field sales specialists to achieve turnover and margin targets* Influence OfficeDepot field Sales of 350 personnel to actively introduce & sell the furniture proposition, building confidence, ongoing training and communications, ensuring full support from the Furniture Division* Supported and influenced Merchandising & Marketing for comprehensive product offering and market penetration* Worked with Operational Supply Chain to ensure cost efficiencies and order fulfillment* Reported into the UK Furniture Sales Director, with regular contact with UK Board members
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ConsultantKrauthammer Jul 2007 - Dec 2007Uk Wide* Training Consultant: delivered Management and Sales courses, either specific courses to meet clients needs or open courses for generalist training* Identified/won New Business by selling training packages: assessing business and individual training requirements to formulate a package to meet those needs -
Sales & Cs Training ManagerGeodis Nov 2005 - Mar 2007Uk Wide* Initially ran the High Wycombe CS teams in a transport multi-modal environment, Road Export, Air Export and Sea Import/Export* Developed and implemented Sales Training courses for Sales, Telesales, Appointment Makers and CS teams for UK sites* Developed and implemented monthly Sales & Marketing campaigns to drive sales and awareness of multi-modal offer* Monitored and managed performance across all sales avenues to ensure penetration and sales conversion rate* Daily management and supervision of Telesales/Appointment Makers for motivation and direction -
Commercial Services ManagerNewell Rubbermaid Uk May 2003 - Nov 2005Northampton, United Kingdom* Management and responsibility of: Inside Sales functions, Customer Services, Consumer Services, Expediting, Demand Planning, Forecast Analyst, Compliance dept with Sales of £110m* Implement internet/mail order sales channels, UK Compliance Team & USA Sarbanes Oxley controls* Responsibility for the UK supply chain: reporting into European Operations, directly managed 3rd party warehouse and transport providers ensuring procedural KPI and continuous cost efficiencies
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Account DirectorCommunisis - Sr Communications Jun 2000 - May 2003Leicester, United Kingdom* Account Director for accounts: Bass Brewers, Barclays, NSPCC, BHF, European Commission* Responsible for maximising contractual obligations, winning non-contract sales and assisting in new business development (contracted sales £5m)* Direct responsibility for the Client Services, Contact Centre and Customer Services Dept’s with line management team (dependent on campaign personnel increased upto 80)
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Sales Support ManagerPlysu Jun 1998 - Jun 2000Leicester, United Kingdom* Managed the field & internal Sales office, Customer Service and Production Planning Dept* Senior portfolio of customers to support and develop (ie. Food & Drink - Proctor & Gamble)* Investigated and liaised with Marketing Director on NPD and market research trails
Paula Marshall Skills
Sales Operations
Sales
Change Management
Sales Management
Account Management
Operations Management
New Business Development
Key Account Management
Coaching
Management
Project Management
Supply Chain Management
B2b
Negotiation
Sales Process
Training Delivery
Strategic Sales
Client Development
Customer Service Management
Contract Negotiation
Supply Chain
Business Development
Business Process Improvement
Supplier Negotiation
Staff Management
Business To Business
Sales Leadership Training
Business Management Training
Business Performance Management
Tactical Sales Planning
Key Performance Indicators
Appraisal Skills
Staff Development
Problem Solving
Individual Counselling
Key Account Relationship Management
Service Delivery
Employee Training
Customer Service Operations
Business Performance Coaching
Strategic Sales Initiatives
Department Budget Management
Consumer Services
Quality Management
Transition Management
Training Management
Customer Service Training
Budget Setting
Supplier Quality Management
Compliance Management Systems
Paula Marshall Education Details
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Lutterworth GrammarEnglish Literature, Economics, History Of Science -
NcfePerformance Coaching
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OcnCounselling Skills, Stress Management, Nlp Coaching Techniques
Frequently Asked Questions about Paula Marshall
What company does Paula Marshall work for?
Paula Marshall works for Pem Business
What is Paula Marshall's role at the current company?
Paula Marshall's current role is Business Consultant.
What is Paula Marshall's email address?
Paula Marshall's email address is pa****@****pot.com
What is Paula Marshall's direct phone number?
Paula Marshall's direct phone number is +178142*****
What schools did Paula Marshall attend?
Paula Marshall attended Lutterworth Grammar, Ncfe, Ocn.
What skills is Paula Marshall known for?
Paula Marshall has skills like Sales Operations, Sales, Change Management, Sales Management, Account Management, Operations Management, New Business Development, Key Account Management, Coaching, Management, Project Management, Supply Chain Management.
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