Paula Taylor Email and Phone Number
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I am an established risk management, process improvement and operations professional with over 25 years of proven success. I leverage a background overseeing risk management, process improvement, root cause analysis and error trending, audit, financial analysis and information security to align processes, policies and procedures with organizational objectives while meeting strict regulatory compliance standards.My operational background encompasses trust operations, finance and accounting, IT support services and participant call center operations. These varied functions has allowed me to move into business unit roles responsible for overall risk management and ensure information security and privacy policies are met. Core Strengths include: IT Risk Analysis, Assurance Review execution and oversight, Operational Efficiency, Process Improvement, Policy Creation & Adherence Risk Management Analysis, Trend Reporting and Root Cause Analysis Regulatory Compliance Audits, SOX Audit, SSAE16/SOC1 AuditsRelationship Management, Stakeholder Collaboration, Financial Analysis, Cost Benefit Analysis
State Street
View- Website:
- statestreet.com
- Employees:
- 36424
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Vice President, Technology Risk Advisory And Resiliency OperationsState Street Feb 2024 - PresentBoston, Massachusetts, United StatesLeading a global team supporting the Corporate Function, Markets and Finance Business Risk Organization. The Technology Risk Advisory group provides guidance to supported Business teams, Business Risk Advisory teams and other risk members on technology specific strategies and risks, including but not limited to Third Party Risk Management, Technology Resilience, Cyber & Information Security risks, Technology Change and Obsolescence Risk. The Resiliency Operations team manages the data inputs used for Business Continuity Planning, Regulatory Recovery Planning and related testing requirements.
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Vice President, Technology Risk And Assurance & MonitoringState Street Aug 2019 - Feb 2024Working in a dual role, I am responsible for oversight of Technology Risk for SSGM, working with corporate partners to ensure SSGM is in compliance with all requirements. Act as a liaison between the IT providers and the SSGM business teams. Provide guidance to business teams on technology risk posture during annual INFRA/RCSA process. Responsible for the management of the SSGM Assurance & Monitoring team performing both assurance reviews against the business and IT functions as well as performing process optimization reviews. Work in the team is split between traditional assurance events across all business lines within SSGM and deep dive analysis of process and procedures to identify areas of improvement to either mitigate existing risks or minimize risk to the business.
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Vice President, Business Risk Manager, State Street AssociatesState Street Aug 2019 - Jul 2021Boston, Massachusetts, United StatesWorking in a dual role, I am responsible for advising the State Street Associates business line on risk management including change initiatives; execute the risk management framework through management of the contorl inventory, identification of issues and control gaps, and conducting and maintaining risk assessments; support product programs (complaints, conflicts of interest, billing, ethics).
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Vice President, Technology Risk & Vendor ManagementState Street Mar 2018 - Aug 2019Greater Boston AreaResponsible for the IT Risk & Assurance team, Information Security Officers and Vendor Management program for State Street Global Markets (SSGM) business unit. Working with the business line teams within SSGM to ensure compliance with relevant policies as well as document related controls and perform necessary assurance reviews.
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It Risk & Assurance Consultant, AvpState Street Aug 2016 - Mar 2018Boston, MaPart of the State Street Global Markets Business Risk and Controls Team. Managing the IT Risk and Assurance initiative by establishing the IT FLOD program for SSGM, supporting the implementation of key IT compliance and risk initiatives, providing audit support and ensuring compliance with technology risk policies. Hired and trained department staff. In addition, responsible for the management of the Information Security Officer team and Vendor Management team for SSGM ensuring that department and staff goals are met.
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Director, Risk Management & IsoJohn Hancock Financial Services/New York Life Retirement Plan Services Jan 2012 - Aug 2015Westwood, MaJohn Hancock Retirement Plan Services acquired New York Life Retirement Plan Services in April 2015Coordinated all information security and privacy requirements for the RPS business unit; serving as the business owner for business continuity planning and testing, record retention and oversight of all internal and external audit reporting. Upon the acquisition by John Hancock Retirement Plan services, analyzed privacy policies, information security policies, data governance policies and risk management policies to align company objectives and maintain compliance. • Directed the risk management committee, overseeing all tracking of errors, root cause analysis, trending and collaborating with departments to initiate change and remediate risks.• Established quarterly review meetings and ongoing risk management reporting to senior leaders by performing root cause analysis and trending, teaming with operations to implement changes that reduced errors.• Coordinated all internal corporate audits, as well as provided support to external audit firm by managing SOC1 for the DC and DB platforms, Custody and Surprise audits for the On Target program.• Identified and documented organizational and operational changes to minimize risk as a result of the John Hancock acquisition. • Member of Data Governance committee for John Hancock, establishing data governance policies and procedures. • Achieved successful transition of all corporate policies and procedures by coordinating all RPS information security and privacy requirements, ensuring compliance with both NYL / NYLIM and John Hancock / Manulife requirements.• Led a multi-year Trust Re-write project, overseeing coordination, prioritization and project management as the business owner for one $2M, 14-month phase. -
Director, Finance & AccountingNew York Life Retirement Plan Services 2007 - 2012• Responsible for all Accounting Operations functions as well as Financial Analytic reporting for RPS. • Oversight of the management of all Accounting departmental functions including the ongoing development of automation and procedures to ensure operating efficiencies and best business practice quality control• Oversight of client P&L, new business underwriting and repricing of existing business, product level P&L, production of financial analytics for products and services, sales reporting analysis, P&L projections analysis.• Revision of all department procedures to ensure compliance with all required audit findings• Development of analytic tools to allow financial modeling at a client profitability level, work with client facing teams to enhance reporting to meet the business needs. • Development of pricing model tools for new and existing business pricing scenarios, manage to departmental budgets on concessions and meet pricing standards. • Development of cost per participant metrics for DC and DC departments, work with Senior Management on tracking success at meeting reduction goals. • Enhancing the professional knowledge of the departments• Preparation of financial analysis for RPS, NYLIM and NYL senior management. -
Director, Client Services SupportNew York Life Retirement Plan Services 2000 - 2007•Responsible for all Trust Operation, Participant Service Center and Operations Support activities. •Oversight of SAS70 audit reporting and other internal audits•Assist in determining product focus and strategy as a member of the Governance Committee; assist in developing project procedures, documentation and reporting; responsible for prioritizing, coordinating and overseeing the project management of new product and services development
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Vp, Trust OperationsNew York Life Retirement Plan Services 1998 - 2007•Responsible for all Trust Operation and Participant Service Center activities. •Oversight of the management of all departmental functions including the ongoing development of automation and procedures to ensure operating efficiencies and best business practice quality control, creating new services for each department to remain competitive in the marketplace and enhancing the professional knowledge of the departments.
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System Development AnalystNew York Life Retirement Plan Services 1994 - 1997•Developed system flows for daily valuation record keeping system and integrated trust operation systems•Coordinated all record keeping and trust system testing functions; trained staff on new systems; documented system changes•Acted as liaison for record keeping and trust users and IS personnel •Established Operations Support/Technical support department and quality assurance team
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Dc Administrations ManagerNew York Life Retirement Plan Services 1990 - 1994•Managed record keeping and administration team of up to 12 individuals•Responsible for all daily, monthly and periodic activities and money movements•Coordinated and managed conversions of new retirement plan business.
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Defined Contribution Adminstrator/ManagerGeorge Beram & Company 1987 - 1990Newton, Ma•Responsible for all plan processing and participant requests•Prepared all legal documents, SPD, compliance testing and IRS filings for assigned plans•Performed client and employee education meetings
Paula Taylor Skills
Paula Taylor Education Details
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Mathematics
Frequently Asked Questions about Paula Taylor
What company does Paula Taylor work for?
Paula Taylor works for State Street
What is Paula Taylor's role at the current company?
Paula Taylor's current role is Technology Risk Advisory and Resiliency Operations, Vice President.
What is Paula Taylor's email address?
Paula Taylor's email address is tj****@****ast.net
What is Paula Taylor's direct phone number?
Paula Taylor's direct phone number is +150823*****
What schools did Paula Taylor attend?
Paula Taylor attended Bridgewater State University.
What skills is Paula Taylor known for?
Paula Taylor has skills like Financial Analysis, Financial Services, 401k, Analysis, Project Management, Retirement Planning, Retirement, Accounting, Insurance, Investments, Management, Finance.
Who are Paula Taylor's colleagues?
Paula Taylor's colleagues are Claudia Cagnotti, Jyoti Hegde, Darshan M, Chandra Shekar, Komal Nanaware, Ullas Lazar, Thvaritha Sree.
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Paula Taylor
Ceo And Founder Of Pressing Strategies, Llc A Business Development & Strategic Communications FirmCharleston-Huntington Area1charlesryan.com -
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Paula Taylor
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Paula Taylor
Visionary Nonprofit Executive, Chief Development And Marketing Officer At The Leading Regional Theatre In Arizona. Communications, Branding, And Business Development Entrepreneur, Public Speaker. Fashion Innovator.Phoenix, Az
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