Paula Jefferson Email & Phone Number

United States

Superior Township, Mi

Superior Township, Mi

Duties include check signing, meeting minutes, board meeting notices, publishing minutes, voter registration, elections, website administration, FOIA requests, peddler’s/solicitor’s licenses, ordinances and resolutions.

Greater Detroit Area

Managed CRM system (Andar) to track and report donor information including revenue and receivables. Responsible for reconciling Andar to accounting information. Provided support and backup to the CFO.

Ann Arbor, Mi

Provided data analysis and technical support for the Learning and Development department.  Provided data analysis and online training completion reports that were accessible throughout the 400+ service center network, reducing telephone calls and e-mails to the general office for the data Supported project teams on operations training projects that were cascaded to a field of 17,000+ employees, which allowed the project teams to concentrate on cascading training to the field and not on administrative tasks Administered and maintained department SharePoint that provided online access to training materials and resources companywide, eliminating the need for the content to be stored on shared drives or on local computers  Automated the Field Management Trainee (FMT) training completion process using SharePoint, which saved time and paper usage for the company Redesigned and Administered the Voices and Values Team (VVT) SharePoint site which provided information and automated signing up for volunteer charity events

Ann Arbor, Mi

Provided administrative support for the Learning and Development department.  Managed travel arrangements, expenditure requests, manual creation, training room reservation and set-up, and arrangement of evening activities, supplying 20+, 15-30 employee training sessions per year Arranged and tracked completions of training sessions for FMT, Freight Operations Supervisors (FOS) and Service Center Managers (SCM), which eliminated the need for the field offices to track training completion thus centralizing the process

Ann Arbor, Mi

Worked in an office that supported 100+ remote drivers located in the East, Midwest andCanada.  Managed a multi-line switchboard Tracked customer shipments Scheduled freight pickups Processed vendor invoices