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Paula Hackl Email & Phone Number
Chief Transformation Officer
at
BGB Group
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Chief Transformation Officer
Location
Miami, Florida, United States
Company size
Who is Paula Hackl? Overview
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Quick answer
Paula Hackl is listed as Chief Transformation Officer at BGB Group, a with 533 employees, based in Miami, Florida, United States. AeroLeads shows a matched LinkedIn profile for Paula Hackl.
Paula Hackl previously worked as Senior Advisory Board Member at Networked and Advisory Board Member at Esteem Health Services. Paula Hackl holds Mba, International Business from Mba - Acu Brisbane - Qld, Australia.
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Email format at BGB Group
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BGB Group
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Profile bio
About Paula Hackl
Paula Hackl serves as a transformational leader at BGB Group, where she spearheads initiatives designed to optimize margins, drive growth, and modernize operational models. With a focus on evolving operating frameworks and enhancing shared services, Paula has been instrumental in steering the organization toward sustainable efficiency and profitability. Her visionary leadership ensures BGB Group remains agile and competitive in an ever-changing business landscape.Bringing experiences from her career in telecoms, artificial intelligence, and professional services, Paula also contributes as an Advisory Board Member for Networked and Esteem Health. Known for her expertise in customer relationship management and executive team leadership, Paula leverages her strategic insights to foster innovation and excellence in business operations. Her ability to navigate complex challenges and deliver impactful solutions positions her as a key driver of organizational success.
Current workplace
Paula Hackl's current company
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Bgb Group
18 roles
Paula Hackl work experience
A career timeline built from the work history available for this profile.
Senior Advisory Board Member
Chief Transformation Officer
Margin OptimizationGrowth SupportOperational Model ModernizationPMO evolutionShare Services Model Evolution
Advisory Board Member
Leadership & Development Advisor
Advisory Board Member
Jan 2022 - Jan 2024
Chief Transformation Officer
Nov 2022 - Nov 2023
Svp, Md - Transformation Officer | Pmo | Internal Compliance | Executive Programs
- Lead complex revenue creation and margine optimization programs to delivery top line and bottom line improvements through operational excellence- Design and implementation of new or improved business models, pricing strategy, operational models in support of scalable growth- Design and implementation of Business Transformation team and change management processes. Revamp of PMO team and standards across the organization. Redefinition of Internal Compliance team and practices.
Feb 2021 - Nov 2022
Svp - Business Transformation And Pmo
Jan 2019 - Feb 2021
Vp Of Business Transformation
Jul 2018 - Jan 2019
Managing Director | Agile Practice | Delivery Excellence
- Led the design and tailoring of Agile practices and principles to the agency's business and culture- Built collaborative delivery models to integrate agency and B2B client operational models- Collaborated with senior executives to revamp delivery practices within the agency
Aug 2016 - Jun 2018
Evp | Client Services | Operations Management | Artificial Intelligence | Business Development
- Developed leads and led business development processes in support of business expansion- Managed solutions implementation and client relationship from pre-sales to pilots to value creation- Multi-country deployment leadership (UK, Argentina, Peru, Brazil, Portugal, South Africa, Pakistan, USA)
Jun 2014 - May 2016
Global Lead | Telco | Global Operations | Cvm | Nba
- Led global design and blueprint for CVM (Customer Value Management) platform and solution- Managed cross-functional and cross-country leads to ensure global design applicability
Dec 2013 - May 2014
Marketing Operations Lead | Telco | Prepaid | Call Center | Marketing Campaigns | Retention
- B2B retention team and practice implementation- Multi-channel marketing campaigns implementation: call center, retail, web- Analysis and optimization of pre-paid customer service experience via call center operations
Apr 2011 - Apr 2013
Project Management Officer | Sdlc Process | Sox Compliance | Information Technology | Telco
- Built and implement department and practice of PMO- Design and implement SDLC process through change management processes tailored to company's business and culture- 90% decrease of SOX Compliance significant deficiency on the first year of the new program
Mar 2010 - Apr 2011
Program Management | Telco | Information Systems | Pmo Processes
- Led large and complex network systems implementation programs- Redesign PMO processes to improve delivery efficiency- Redesign department rules of engagement to improve partnership and internal client satisfaction
Mar 2008 - Apr 2010
Regional Operations Manager | Logistics | Processes | Import And Export
- Re-engineer processes for the imports area creating 50% efficiencies on the first year- Re-design sales development estimate process to promote efficiency and consistency in support of large network, B2B clients
Oct 2004 - Aug 2007
Senior Manager | Telco| Marketing | Retention | Global Programs | Crm
- Design and implement first Retention team for B2C- Led implementation of CRM program across several states- Led benchmark practices across LATAM markets- Served as in house consultant for Client and Sales organizations on call center and retail operations
May 1998 - Jul 2004
Team & coworkers
Colleagues at BGB Group
Other employees you can reach at bgbgroup.com. View company contacts for 533 employees →
KL
Kat Leonard
Colleague at Bgb GroupGreater Philadelphia, United States
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TW
Tawni W.
Colleague at Bgb GroupNew York, United States
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BL
Beth Lodge
Colleague at Bgb GroupBoulder, Colorado, United States
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MS
Megha Shelat, Pharmd
Colleague at Bgb GroupGreater Boston, United States
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RM
Rovi Mae Galanto
Colleague at Bgb GroupIloilo, Western Visayas, Philippines
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GN
Greg Nami
Colleague at Bgb GroupGreater Chicago Area, United States
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CH
Christian Hernandez
Colleague at Bgb GroupNew York City Metropolitan Area, United States
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JH
Jonathan Hoffman
Colleague at Bgb GroupBrooklyn, New York, United States
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AP
Alexandra Pănescu
Colleague at Bgb GroupAlba Iulia, Alba, Romania
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KA
Kathryn Angeloni
Colleague at Bgb GroupPhiladelphia, Pennsylvania, United States
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Kat Leonard
Colleague at Bgb GroupGreater Philadelphia, United States
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TW
Tawni W.
Colleague at Bgb GroupNew York, United States
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BL
Beth Lodge
Colleague at Bgb GroupBoulder, Colorado, United States
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MS
Megha Shelat, Pharmd
Colleague at Bgb GroupGreater Boston, United States
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RM
Rovi Mae Galanto
Colleague at Bgb GroupIloilo, Western Visayas, Philippines
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GN
Greg Nami
Colleague at Bgb GroupGreater Chicago Area, United States
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CH
Christian Hernandez
Colleague at Bgb GroupNew York City Metropolitan Area, United States
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JH
Jonathan Hoffman
Colleague at Bgb GroupBrooklyn, New York, United States
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AP
Alexandra Pănescu
Colleague at Bgb GroupAlba Iulia, Alba, Romania
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KA
Kathryn Angeloni
Colleague at Bgb GroupPhiladelphia, Pennsylvania, United States
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6 education records
Paula Hackl education
Mba, International Business
Mba - Acu Brisbane - Qld, Australia
Bachelor Of Business Administration (Bba), International Business
Unifacs
Pmp, Project Management
Pmp Certificate
German Studies
Regina Coeli
Education record
Colegio Antonio Vieira
Bachelor'S Degree, International Business/Trade/Commerce
FAQ
Frequently asked questions about Paula Hackl
Quick answers generated from the profile data available on this page.
What company does Paula Hackl work for?
Paula Hackl works for BGB Group.
What is Paula Hackl's role at BGB Group?
Paula Hackl is listed as Chief Transformation Officer at BGB Group.
Where is Paula Hackl based?
Paula Hackl is based in Miami, Florida, United States while working with BGB Group.
What companies has Paula Hackl worked for?
Paula Hackl has worked for Bgb Group, Networked, Esteem Health Services, Healthcare Businesswomen’S Association, and Florida International University - College Of Business.
Who are Paula Hackl's colleagues at BGB Group?
Paula Hackl's colleagues at BGB Group include Kat Leonard, Tawni W., Beth Lodge, Megha Shelat, Pharmd, and Rovi Mae Galanto.
How can I contact Paula Hackl?
You can use AeroLeads to view verified contact signals for Paula Hackl at BGB Group, including work email, phone, and LinkedIn data when available.
What schools did Paula Hackl attend?
Paula Hackl holds Mba, International Business from Mba - Acu Brisbane - Qld, Australia.
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