Paula Hamlin Email & Phone Number

Lake County, Illinois, United States

Chicago, Illinois, United States

Project Management | SDLC | Agile | Multimillion-Dollar Budget Administration | Resource Allocation / Management | Strategic and Tactical Planning | IT Systems Management | Business Process Design | Application Implementation / Support | Contract Negotiations | Internal Communications | Relationship Building

Portland, Oregon Area

Senior Program/Project Manager, promoted to Program Manager 2013 03/2010 to Current ieSolutions, Bonneville Power Administration, Power Marketing Agency, Department of Energy• Program and Project manager for multi-million dollar projects at Bonneville Power Administration, performing project management functions utilizing Waterfall and Agile project methodologies, including scheduling resources, managing vendor relationships and vendor contracts, prioritizing project tasks, administering project budgets, facilitating business process/procedure updates with cross functional teams of Business partners and IT groups. Create and deliver executive level presentations using PowerPoint, program dashboards using Excel and PowerPoint, and project status updates. Mentor and train all new Project Managers hired into the IT PMO.• Currently leading the IT transformation that, per an assessment conducted by the CIO is designed to reduce costs by $24M over five years. Manage and oversee 4 project managers and 2 business analysts working on 10 initiatives and 54 projects, transforming IT to an IT Service Management (ITSM) model. Manage program project budgets of $32M. Program successfully completed 24 month cost reduction target in 12 months. FY19 IT cost reduction of $17.9M.• Create and document all IT services, implementing an IT Service Catalog. The Service Catalog identifies $11.4M in IT costs that can be charged directly to the business lines.• Managed project to purchased and implemented a COTS solution consisting of seven applications to manage unstructured data for eDiscovery, FOIA, and to manage Legal Holds. The OCM Organizational Change Management component was paramount to the project's success, as the solution affects all computer users at BPA. Project budget of $7.8M, presented at 4 levels of project supervisory review boards at BPA. Through careful vendor and project management, the project completed 10% over schedule, $600,000 under budget on a 4 year project.

Senior Project Manager 09/2007 to 08/2009 FamilyCare, Inc, Insurance Company Supervise team of 30 employees, schedule resources, prioritize projects, administer project budget, manage vendor relationships, and negotiate contracts. Facilitate business processes/procedure updates with cross functional teams of Business partners and IT group.• Performed project management with a team of 30 employees. Scheduled resources, prioritized projects, administered project budget, managed vendor relationships, and negotiated contracts. Facilitated business processes/procedure updates with cross functional teams of Business partners and IT group.• Implementation of new Claim billing system with conversion of historical data - $3M+ project - UNIX/DB2/SQL. Managed claim audit - identified $1.5M in savings.• Recommended, purchased, and implemented new claim scanning software - $150K savings per year. Identified and purchased high speed production printers - $65K savings per year.

Senior Project Manager/Consultant 11/2003 to 12/2006 Enpria, Inc, IT consulting firmSupervise teams of 30+ direct and indirect employees, schedule resources, prioritize projects, build inter-departmental relationships, and obtain buy-in from Business Units to achieve project goals. Implement regulatory programs for Sarbanes-Oxley, HIPPA, GLBA, COSO/COBiT.• Implemented regulatory programs for company consultant's use in Sarbanes-Oxley, GLBA, COSO/COBiT review and assessments.• Managed a consulting staff of 30 to repair an failed Oracle Payroll implementation covering 40,000+ employees., fixing Local Tax withholdings in 13 states with 99.7% accuracy. Managed project to reconcile 1300+ bank accounts. Coordinated department deliverables for annual Fiscal audit. Corrected Local Tax withholdings for 14,000+ employees.• Managed Sarbanes-Oxley implementation for Multi-international firm. Performed comprehensive Risk Assessment, developed methodology for controls documentation, performance testing, and issues tracking. Developed COSO questionnaire for Control Environment documentation. Trained customer staff on Sarbanes-Oxley requirements and testing methodologies. Managed deficiency analysis to coordinate internal controls compliance with external Audit Firm.

IT Manager, Server Administration 02/1998 to 02/2001 Oregon Health Sciences University, trauma one teaching hospital, 15,000 employeesDirect day-to-day operations of server administration and support teams with 22 direct reports, budget management of $1.7 million in operating costs, and $2.3 million in capital costs. Serve as IT representative on project teams in meetings with hospital departments and administrators. Manage staff training and development.• Managed $1.7 million operating budget, and $2.3 million capital budget. Supported 7x24 mission critical systems. Served as IT project liaison with departments and administrators. Wrote RFPs, managed vendor meetings, evaluated proposals, and awarded contracts valued at $750,000.• Managed a team of 22 for the administration, project implementation and monitoring of IBM OS390 mainframe, UNIX servers, MPE, VMS, and NT, production processing for payroll and all hospital departmental reports.• Created Y2K test plan template, testing lab, reviewed all test plans, monitored testing, validation, and corrections for all applications within OHSU.