Paula Álvarez Email & Phone Number

Ottawa, On, Ca

Kanata, Ontario, Canada

- Set daily priorities to effectively fulfill responsibilities like monitoring and organizingmerchandise.- Utilize promotional opportunities and tools like sampling products and persuasion toachieve metrics. - An average of 28 sales per hour.

- Performed daily administrative tasks like processing merchandise, answering calls,balancing registers, and organizing the warehouse.- Developed interpersonal skills by engaging with an average of 100 clients per day.

Colombia

- Successfully managed an average of 240 calls and emails per day while documentingand escalating customers' concerns as necessary.- Utilized Microsoft office extensively and internal software and database tools toprovide effective solutions.

Buenos Aires Y Alrededores

- Created and managed active schedules for the program staff and guests with toolslike Google Calendar, Outlook, Gmail and Trello.- Produced and posted weekly promotional copy and images for social media platformslike Facebook, Instagram, and Twitter following brand image directions.

Advanced Diploma, Marketing And Advertising

Advanced Diploma program that combines business theory and creative messaging.

Licenciatura, Film/Cinema/Video Studies

- General education in areas of video content production for film, advertising, and TV, with specialization in pre-production.