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I lead a team that ensures the quality accuracy, and usability of our service content. I provide intensive, constructive editorial reviews of thousands of pages of documentation per year, including technical manuals, promotional and training materials, and website content. I also coordinate and outsource the translation of our service information and training materials. As a leader, I understand the value of listening and I am dedicated to helping employees navigate the rapid changes in the workplace. In addition to my professional experience, I have a master's degree in rhetoric and professional writing.
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Managing EditorInternationalChicago, Il, Us
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Managing EditorNavistar Inc Jan 2017 - PresentWoodridge, Il• Ensure quality and usability of thousands of pages of customer-facing documentation, including safety recalls, technician manuals, and training and marketing materials.• Create content as needed for customer and internal communications.• Continually learn about new product and service offerings for customers.• Accomodate multiple competing deadlines.• Drive alignment with company branding and trademark guidelines.• Manage the life-cycle of the in-house style guide and author compliance.• Coach technical authors to improve the usability of their documentation.• Manage the translation process for hundreds of customer-facing documents, including soliciting bids and hiring vendors.• Serve as the administrator of Acrolinx content governance software and providing content analytics tomanagement. -
Medical Communications WriterAnthem, Inc. Oct 2016 - Dec 2016Westchester, IlI assisted in developing creative writing solutions that provide a consistent message to both plan members and providers. -
Technical Writer And EditorNorthern Illinois University, Department Of Information Technology Jan 2015 - Jun 2016Wrote articles for NIU's online knowledge base to assist users of information technology. Collaborated with SMEs to create articles. Reviewed and edited knowledge base articles as part of knowledge management strategy. -
Chief Editor Of Accounting ManualsDupage Habitat For Humanity Jan 2013 - Jun 2013Wheaton, IlAs Chief Editor I managed the project of creating content for the Accounting Policies and Procedures Manuals. My responsibilities included researching, writing, and editing the manuals in collaboration with the Business Manager and members of the Finance Committee. I coordinated the workflow and delivered the project on time. I reported directly to the Business Manager.
Paula Howard Skills
Paula Howard Education Details
Frequently Asked Questions about Paula Howard
What company does Paula Howard work for?
Paula Howard works for International
What is Paula Howard's role at the current company?
Paula Howard's current role is Managing Editor.
What is Paula Howard's email address?
Paula Howard's email address is ph****@****niu.edu
What is Paula Howard's direct phone number?
Paula Howard's direct phone number is +181574*****
What schools did Paula Howard attend?
Paula Howard attended Northern Illinois University.
What are some of Paula Howard's interests?
Paula Howard has interest in Social Services, Blogging, Social Media, Education, New Technologies, Science And Technology, Digital Photography, Arts And Culture.
What skills is Paula Howard known for?
Paula Howard has skills like Technical Writing, Technical Documentation, Technical Communication, Web Content, Writing, Editing, Usability Testing, Public Speaking, Team Leadership, Project Management, Knowledge Management, Research.
Who are Paula Howard's colleagues?
Paula Howard's colleagues are Helder Cruz, Jonathan Bonilla Echavarria, Alejandro Ramirez Ortiz, Gilberto Ramirez, Carlos Marin, Ghiselle Rodriguez, Oscar Brenes Para.
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Paula Howard
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