Paula Werner Email & Phone Number

Diverse role with Executive Assistant, Project Manager and Project Management Officer responsibilities Acted as a primary support across various projects and teams, including providing direct executive assistance and managing junior project management responsibilities. Coordinated project documentation, team communications, and task prioritization to meet deadlines. Engaged in cross-functional collaboration to resolve issues quickly and improve operational efficiency. Supported project management functions, including data analysis, progress tracking, and report generation. Ensured high-quality, timely support for team members and executives, handling a range of operational tasks. Planned, coordinated, attended and often led internal and external education projects. Managed multiple focus groups and project workflows. Oversaw project setups and led administration on Clockify, SharePoint, and Monday.com. Attended project meetings, documented actions, and tracked project plans, risks, and issues. Maintained and updated project documentation and templates. Supported financial tracking and reporting, including timesheet compliance. Created onboarding materials and guided new starters on tools and access. Supported booking and coordination for in-person and virtual meetings Created and managed spreadsheets, charts, manuals, FAQs, and tracking documents. Fostered strong relationships with clients, stakeholders, participants and project sponsors. Led onboarding for new employees, provided access setup, and troubleshooting. Developed guides for team tools (e.g., Clockify, Hubble) and managed user access. Assisted Education Team in planning, certifying, and supporting educational projects.

London, England, United Kingdom

Contracted work on Mobile Device Systems Migration Project.Provided support across multiple projects and teams, including Service Desk and Service Delivery. Delivered outstanding assistance via email, telephone, and in-person interactions with Trust employees. Addressed queries and urgent issues promptly, ensuring effective resolutions. Generated new ideas and solutions to enhance project and team efficiency. Created and distributed documents across users within the Trust. Developed responsive spreadsheets for tracking progress and listing users. Shared responsibilities with engineers, implementing MDM solutions using Apple Device Manager and Microsoft Endpoint Manager. Ensured timely delivery within a large-scale project, effectively balancing priorities. Designed approaches to improve user engagement and appointment scheduling, handling high volumes daily. Managed software and hardware devices, asset tagging, and ticket management.

London, England, United Kingdom

Contracted role to provide flexible and high quality project support to the Enhanced Health in Care Homes sub work stream. Working closely with the project staff and care homes. Delivered flexible and high-quality project support across teams and working groups. Provided programme administration and operations to support the allocated programmes of work, including arranging meetings and taking minutes, notes and other meeting administration tasks and supporting programme boards. Managed administrative and operational tasks, ensuring the team met all deadlines. Coordinated activities for project working groups and program boards. Collaborated effectively with colleagues and partners throughout SWL. Led various project initiatives under project manager guidance. Engaged clients via telephone and email, accurately logging communications. Supported implementation of programs and projects through comprehensive administrative assistance.

London, United Kingdom

London, United Kingdom