Paul Croft Email & Phone Number

South Lake, Wa, Au

Perth, Western Australia, Australia

Australia

West Perth

Perth, Western Australia, Australia

Senior Systems/Business Analyst and Senior Project Officer with Services Australia the 'Agency'. Always looking for new opportunities to be innovative, creative using Agile, Iterative and Waterfall methodologies.Interested in working in other Government Departments to learn new work cultures and processes. Happy to discuss a section 25/26 if anyone is interested in my profile and also open to contractural arrangements. Enjoyed working on the Fiona Stanley Hospital information Technology processes with Doctors, Specialists and Nurses to build programs that met their needs and the administration needs.

Canberra, Australian Capital Territory, Australia

I work as a Solution Design Manager, Team Leader and Systems Analyst for Working Age Systems – Services Australia. The role is similar to previous positions I've held, as indicated below. In this role, I'm responsible for gathering and analysing existing business operations, and both computerised and manual information systems, ensuring maximum efficiency. I evaluate existing business procedures to identify opportunities for better organisation and structure, to enhance efficiencies and reduce costs, and develop and present propositions for alternative solutions to business problems. To improve productivity in operations, I recommend hardware and software products for purchase, and design new systems, including process flows, business/functional/user and short story specifications, user interfaces, reports and security procedures.I also prepare training material for new system users, ensuring they're well-equipped to utilise the resources, and oversee implementation of new systems to ensure smooth transition. I monitor technology and business trends to recommend changes to technology and business process, taking advantage of the latest improvements, and collaborate with system architects to design and define the solution for a specific business area. I make it my mission to ensure that requirements are met accordingly. To do this, I create the high-level design by gathering and analysing business requirements, define key processes and undertake process mapping, and business process improvement using BPMN and Lean methodology and techniques. I also prepare statements of work to provide an overview that lays the foundation for planning and successful execution of a project. Additionally, I chair joint application development and design sessions involving problem resolution and presentation of system solutions, and undertake an internal consulting role to design and manage the development of business applications as a Senior Business/Systems Analyst.

Canberra, Australian Capital Territory, Australia

Perth, Western Australia, Australia

Having worked as a Contract Business Analyst, my duties and responsibilities in this role were similar to those mentioned above. However, it also included the undertaking of an internal analyst role, to deliver initiation of projects and business requirement documentation, to develop Information Technology services within the Health Information Network. I collated and analysed existing clinical business operations, and computerised and non-computerised information systems, and designed new and business-as-usual (BAU) clinical process maps for Fiona Stanley Hospital, including process flows, user interfaces reports and security procedures. Lastly, I carried out clinical acceptance testing on current and future technologies, and business trends to recommend changes to technology and business processes.

With the Department of Human Services, I have undertaken several Senior Business/Systems Analyst and IT Director roles in Canberra, Newcastle and Adelaide. I covered a range of projects managed by the Department of Human Services and National Support Offices (in the aforementioned cities). My duties included business analysis, IT system analysis, project delivery and staff management. I also liaised with business stakeholders, external government agencies and other IT teams to determine business requirements and system impacts, and reported to management regarding day-to-day IT operations. To define and deliver solutions, I engaged with external vendors and contractors. I worked closely with system architects to design and develop solutions for business areas and created the design to the highest standard, gathering and analysed business requirements.I defined key processes and was held accountable for process mapping and business process improvement, using BPMN and Lean methodology and techniques, including the preparation of statements of work. I chaired joint application development and design sessions, including problem resolution and system solutions presentation. For activities and projects, I developed and provided costings, effort estimates and task allocations. I also ensured the successful, timely and effective coordination of major software releases to achieve desired outcomes, undertook the creation of system documentation, including test plans and definitions, and organised and monitored all facets of system development life cycle. I led, managed and coordinated staff members to ensure productivity and efficiency, recruited and hired staff, and managed Human Resource requirements to ensure that all team members were supported.Key Achievement: • Successfully carried projects to completion, resulting in cost savings due to process and systems improvements. This is evidenced by the savings for the Letters Project, estimated at over $460million.

Cannington Wa

In this role, I was leading the Youth & Employment Services Team, managing the team workload to ensure delivery of activities including servicing customers, answering Job Network & Community Work telephone calls, promoting departmental programs, referring and counselling customers.I also coordinated the outreach program to schools, Job Networks and Community Work Coordinators.

Perth, Australia

Working on the New North Project in Perth WA, one of the largest urban renewal and beautification projects in Australia, involving the refurbishment of over 4,000 dwellings and the creation of 3,500 housing lots. I supervised teams demolishing and upgrading housing, ensuring time deadlines were met and all work was completed within government guidelines and to budget.

Perth, Australia

Running a pizza/coffee shop, including food and drink preparation, supervising staff, and providing high levels of customer service. I managed the ordering, stock, Food Safe accreditation and other small business compliance requirements.

Perth, Australia

Activ Foundation is the largest provider of services to people with disability in Western Australia, with more than 100 facilities throughout the state.As House Supervisor, I was responsible for supervising house staff and service users, undertaking administration duties, coordinating integration into the workforce and community settings, and teaching and encouraging self-help skills and duty of care. As Community Access Coordinator, I worked to integrate clients into community settings by organising service-based leisure activities, community access and independent living skills training.

Certificate Iv Of Business, Certificate Four In Business

Certificate Iii In Surface Extraction Operations, Mining And Mineral Engineering