Paul A. Davi Email & Phone Number

Westminster, Colorado, United States

REP is a fitness equipment provider whose mission is to enrich lives through sharing a passion for fitness.I deliver customer service and support to both corporate and individual clients as a member of our inbound call operations center. This entails driving customer satisfaction via the resolution of issues involving damaged merchandise, returns, pricing, and other matters via telephone, email, and chat. Key achievements:►Consistently achieving strong metrics for customer satisfaction, issue resolution, and call volume by leveraged a consultative, solutions-oriented approach toward effective client communications and case closure.►Successfully investigating and resolving complaints through effective collaboration with our internal REP departments.

Marina Del Rey, California, United States

Costco is a wholesale retail club and is ranked #11 on the Fortune 500.As a Front End Assistant, I supported the day-to-day retail strategy, day-to-day operations, and sales performance of a high-volume store. I rotated through diverse front-end functions, including direct customer assistance, greeting, cashier support, merchandising, inventory monitoring and replenishments, food preparation, and in-store and parking lot logistics. Key achievement:►Contributing to a culture of performance, maintaining compliance to Costco standards for customer service.

Santa Monica, California, United States

Preston Cinema Systems is a provider of a proprietary system of digital cinematography equipment to the major studios, and has been providing innovative camera and lens control systems for over 30 years.In this capacity as the strategic partner to and proxy for the General Manager, I managed a broad spectrum of day-to-day business, administrative, and service operations. This included performing accounts payable, accounts receivable, and bookkeeping; CRM database administration; rental inventory tracking and management; equipment repairs; customer issue troubleshooting and resolution; and eventually performing in-person and online sales and managing the performance of office staff. Key achievements:►Delivering a high-performing front and back-office operation in which I defined operating processes, ensured diligent inventory and financial management, and prioritized outstanding customer service experience.►Cultivating collaborative selling relationships with executives and staff at major studios, including Paramount, Sony, Columbia, 20th Century Fox, Universal, Warner Bros., and Disney.►Streamlining the service and repairs divisions. I led internal collaboration in building structure around equipment intake, scheduling, diagnostics, reporting, processing, rentals, loans, and expediting to position our firm as a provider of choice.►Improving the balance sheet and reduced risk by strengthening internal controls around the monitoring and follow-up of working inventory out on rentals and loans.►Onboarding, coaching, and developing our junior staff on operating practices across the business.

Marina Del Rey, Ca

Starjet provides 24-hour worldwide private jet charter and aircraft management services.I was responsible for directing the firm's service and support operations. Within my scope, I orchestrated inbound client inquiries, development and negotiation of pricing, global routing and logistics, fueling, passenger credentialing, crew scheduling, catering, cleaning, ancillary services, and regulatory compliance. Key achievements:►Enabling the generation of millions of dollars of annualized revenues via the organization of complex logistics for more than 70 flights per year, involving the seamless planning and coordination of fixed-base operators (FBOs), services, and staff.►Ensuring outstanding white-glove, nonintrusive services for high-profile and ultra-high-net-worth clients, including A-list actors, celebrities, musicians, professional athletes, C-suite executives, and politicians.►Minimizing risk by maintaining outstanding compliance with FAA section 14 CFR regulations.

California, United States

Newport Beach, California, United States

Toyota-United Professional Cycling was the #1 ranked US-based professional bike racing team, and was co-sponsored by Toyota and United Bicycles.I managed the multiplatform branding and creative lifecycle for this newly launched team. I built brand equity through the definition of the creative strategic vision fora portfolio of projects, ideating and developing integrated concepts, campaigns, and content including logos, identity, uniforms, leisurewear, bicycle graphics, packaging, vehicle wraps, advertising, and promotional material for both print and digital delivery. Key achievements:►Translating the initial concept into an impactful brand vision and ecosystem that built team awareness and affinity, by aligning our team leaders, sponsors, event planners, and other stakeholders around the brand identity and execution.►Ensuring consistency in production via leadership over the prepress process in which I prepared files for printing, color calibrating, and imposition; led quality checks for fonts, colors, and materials; and created bleeds, crops, and compositions.►Assuming a dual role managing the full scope of logistics for a 12-vehicle racing team with 29 members and staff participating in 85 races across the US. I organized the schedules, transportation, hospitality, pre-positioning, and issue resolution.

West Los Angeles, Ca

Legacy Gym was an exclusive, non-commercial 5-star health, sports, and fitness Training Facility.

Bachelor Of Arts - Ba, French And Italian, Business Minor

Activities and Societies: Dean's List, Golden Key National Honor Society, Bicycle Racing Team As a liberal arts major (and a minor.

Professional Designation, Computer Graphics & Digital Imaging

All-encompassing Graphic Design program, enhancing my skills as both a print and computer graphics designer (specialized in print media.

Studies, Graphic Design, Drawing & Painting

Drawing, painting, typography, and graphic design.

Professional Designation, Fitness Instruction

2-year, super-comprehensive program designed to solidify my knowledge base and augment my skills as a Personal Trainer and fitness.

Studies, Italian Language & Culture

Studied Italian language, heritage, politics and popular culture at La Sapienza--Rome's oldest and most storied institution of higher.

Studies, French Language & Culture

Intensive study of the French language with an emphasis on colloquial spoken French. Other areas of study included French politics.