SCOTPHONE ICS was established 38+ years ago as an independent telecommunications company. Being independent, we can offer completely impartial advice and are able to make recommendations in all aspects of the IT/Communications industry.Not only do we consider ourselves a one-stop shop for all fixed line and mobile requirements, but our portfolio includes IT installation and support, a necessity in today’s converged communications market, allowing us to offer the latest in IT advances. This, coupled with our high level of customer care, ensures our customers have complete peace of mind when it comes to their Telecommunication and IT services.From our central Scotland base in Livingston, we are ideally placed to serve all areas of Scotland and Northern England. Increasingly our client base is spreading throughout the UK, especially with current IP technology being deployed to businesses with branch offices and remote working.

Responsibilities:-Develop and execute comprehensive business development strategies to drive growth and achieve sales targets.-Identify and evaluate new market opportunities, potential clients, and strategic partnerships.-Build and maintain strong relationships with clients, understanding their needs and delivering tailored solutions.-Conduct market research and competitive analysis to stay informed about industry trends, emerging technologies, and competitor activities.-Collaborate with cross-functional teams, including sales, marketing, and product development, to ensure alignment and maximize revenue potential.-Prepare and deliver compelling presentations and proposals to prospective clients, effectively articulating the value proposition of The Clarus Networks Group.-Negotiate contracts, pricing, and terms with clients, ensuring mutually beneficial agreements.-Monitor and analyze sales metrics, track progress against targets, and provide regular reports to management.-Stay updated on industry best practices and developments, continually enhancing knowledge and skills to remain competitive in the market.-Actively participate in industry events, conferences, and networking opportunities to expand the professional network and promote the company's brand.

Supporting the convergence of unified communications and the digital workforce through our comprehensive range of business communications solutions.

Account Director with a demonstrated history of working in the information technology and services industry. Strong professional is skilled in Fixed Mobile Convergence and mobile communications.

Role purpose● Take sales lead for proposal production for MOJ BAU opportunities through to closing on 1SF for MOJ hostingopportunities from CGI and Capita.● Cabling opportunities from MOJ for WAN/LAN services● To provide a high quality of service and ensure that all the work you are given is completed accurately● Proactively take actions to improve our business based on your practice experience● Providing informal guidance and support to new team members when required● Playing a pivotal role in processing orders for Vodafone’s biggest customer that totalled over £4 million from ateam of 3 including myself.Responsibilities● Take ownership for production of Proposal documents for all RFS requests <£100k from CGI, Capita and MOJcabling. These are ‘non-complex BAU requirements. Where required to obtain supplier quotes add agreed mark upand produce MOJ facing proposal using standard templates.● If complex following triage and liaise with sales leads to resolution.● Work with Project, Sales and hosting teams in the production of BAU proposals and understand every aspect ofthe ‘Sales activities’ required within the MOJ change process.● Create, manage & close opportunities on 1SF for BAU qualified opportunities.● Manage multiple tasks at any one time, ensuring KPI’s are met & delivered against.● Working to tight timelines, to ensure any quotes/pricing/sign-off is received & delivered accurately● Weekly calls with Cabling, CGI DISC and Capita Electronic Monitoring projects● Work with customer Change Control and PMO teams to manage all BAU ‘non-complex’ requests● Drive NPS improvement at MOJ through delivering a responsive customer experience through effectiverelationships

Roles & Responsibilities:Sales & Services● Partners and co-owns sales activities at a customer level with the field-based account managers (Sales Consultants).● Performance and success measured by GP performance. Performance-based quarterly bonus will be structured incommission format.● Analyze and gather business requirement from a large & complexity client environment and perform required research andinvestigation to identify and create thorough, accurate technical solution proposals based on client requirements.● Responsible for partnering with Sales Consultants and local sales leadership to drive net new business opportunities withinthe existing regional account base as well as supporting customer acquisition activities as assigned.● Prepares cost estimates for licensing and product sales as well as professional services (deployment, migration,implementation, workshops, etc.) by studying blueprints, plans, and related customer documents; consulting with otherengineers, architects, practise leads and other professional and technical personnel (both internal and external).● Develop overall solutions including high-level design (e.g.-Whiteboarding), statements of work (SOW) and bills of materials(BOM)/Solution Designs.● Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed;providing information and commentary pertinent to deliberations; recommending options and courses of action;implementing directives.General Business Development, Marketing, & Partnerships.● Assist and own partnership/alliance functions to assigned partner relationships. This may include being the primary contactfor Partner/Channel Account Managers and assisting in GTM and business planning as well as driving forward programmaticinitiatives.● Develop relationships and act as a liaison to local partners (VARs, publishers, distribution, etc.) to ensure availableresources are being utilized where appropriate.

Abzorb are a national company with a strong 300+ reseller base. For over a decade we have been providing telecommunications to businesses and individuals from mobiles, to fixed lines to full network installations.We offer products and services via a distribution and reseller business www.abzorbplus.co.uk with a network of over 250 partners, and our own regional direct sales team.. At Abzorb we have 4 core areas, mobiles, fixed lines, networks & phone systems we work with you to provide the best solution for your individual needs along with your business. We pride ourselves on offering the latest technology for your business and offer support throughout your agreement with Abzorb.Our success is built on our excellent customer service so much so that we have the ability to offer all our services on one bill, we are constantly monitoring and improving our Service Level Agreements with a total of 375 different tasks which we measure our effectiveness to ensure we meet the highest levels of customer service.

Business Planning and General Management-Take ownership of a particular solution offering-Develop and execute a solution strategy and business plan that support product growthShape, design, and plan specific service lines in product area-Spearhead product marketing and product developmentSubject Matter Expertise-Act as visionary and strategist for solution product area.-Survey market landscape for solution insights, direction, vendors, and methods-Provides expertise to identify and translate system requirements into software design documentation-Work with technical writers to ensure quality control of internal and external client-oriented documentation-Speak at trade conferences and seek authorship opportunities in trade publicationsMethodology and Quality Assurance-Lead development of formalized solution methodologies-Interface and coordinate tasks with internal and external technical resources. Collaborates with Project Managers and technical directors to provision estimates, develop overall implementation solution plan, and serve as a lead as required, to implement the installation, customization, and integration efforts-Oversee aspects of project life cycle, from initial kickoff through requirements analysis, design and implementation phases for projects within the solution area-Write, or direct the writing of white papers that add further insight and thought in the solution areaWork Force Management, Supervision and Mentoring-Manages a team of direct reports who drive service lines in the solution areaAssists staffing coordinators who define project team requirements for projects in solution area-Work with Delivery Services Director to define overall recruiting needs and expertise in solution area-Work with Director of Delivery Services to establish professional development needs for practitioners in solution area-Feed the overall project status to the senior management

Responsibilities:● Objective to create and implement an IT Support Helpdesk which has now been implemented and advertised to all existingclients dealing with over 30-50 IT issues at any one time…● Microsoft Office 365 Cloud resellers. I project managed customers transition from their current mail server to Office 365.● Mobile Device Management. Help clients implement and rollout MDM solutions.● Complete Client On-Site Surveys for Landline projects.● Support and Advise our clients that use Vodafone One Net.

Products and services and promotional activity within Vodafone's Enterprise channel.Key Activities:Drive for Result• Build relationships at Dealer Manager level in order to allow the presentation and demonstration of key products and services to influence incremental sales.• Utilise brand POS to merchandise store facia to maximise product visibility and drive incremental sales where possible.• Organise and implement additional training sessions in line with the dealer’s requirements. These training sessions will be run either face to face or with the use of Virtual classrooms.Customer Focus• Accurately record survey data in order to provide National Account Managers with feedback regarding account specific activity. • Coverage – Works to hit coverage and customer service measures through prioritised time and activity management.• Accurately record and download data for in store displays providing the client with Management information and market visibility through tools such as windows reports, real time market data. • Record competitor activity at store level to provide client with weekly competitor report.• Responds to deadlines and requests in a timely manner with appropriate quality of information.3. Client contact Networks with Vodafone account managers to ensure delivery of account objectives.Displays passion to understand clients overall strategy and the market as a wholeDisplays drive to overcome obstacles in order to achieve objectivesDemonstrates an ability to listen in order to develop trusted customer and client relationships Observant in trade and communicates relevant observations effectivelyRecognises their key customers and the levers to gain commitment to increased sales and deliver ROICall file Size: Between 90 and 120 calls a cycle based upon territory

Management of customer service unit in store. Administration; covering Banking, Stock Control, Rota (not an exhaustive list) Respond to and dealing with customer issues, emails, phone calls and face to face service. Maximise sales opportunities through delivery of product knowledge and service initiativesSupport other team members. Measurements against Hard Ware Loss, Cost to Connect, Monthly Revenue per User and retention (HWL/CTC/MRPU) maintained at previously agreed figures. Maintain in-store POS material. Provide support to the Store Manager Accountability for all aspects of managing the store during the Manager's absence, working with a team of 17. Assisting with coaching and developing of Trainees

Drive Business sales in Retail whilst building and developing inter-departmental relationships. Account management of new and existing Business accounts. Manage lead generation opportunities and identify and deliver new Business connections. Business success measurements and achieved Hard Ware Loss, Cost to Connect, Monthly Revenue Per User and retention (HWL/CTC/MRPU) maintained at previously agreed figures. Maximise sales opportunities by demonstrating excellent product knowledge and service. To offer full support to all other stores within respective Region to achieve overall business performance/ quality targets and measures. Accountability for all aspects of managing the store during the Manager's absence To assist with the coaching and developing of Trainees

Provide an exceptional level of service to all customers and maximise sales opportunities by demonstrating excellent product knowledge and service Support other team members plus store manager with daily tasks.Meet and exceeding daily/weekly/monthly targets. Sales success measurements and achieved Hard Ware Loss, Cost to Connect, Monthly Revenue Per User and retention (HWL/CTC/MRPU) maintained at previously agreed figures. Maintain in-store POS and a high standard of presentation within the store. Accurately complete all administration duties and display a working understanding of procedures/admin. Accountability for all aspects of managing the store during the Manager's absence Assist with coaching and development of Trainees and Sales Advisor's Vodafone products and services specialist, displaying in-depth knowledge. Product demonstrations/training to team members as well as customers.