Formerly I was utilizing Project Review expertise based on extensive background in identifying risks and providing actionable recommendations to improve project outcomes

Developed Bid and Project Delivery review process for Customer Support ServicesDeveloped Packaged Service Delivery review process

* Responsible for coordinating the activities - training, mentoring, etc. - to enable Professional Services Delivery staff to acquire new skills to employ on billable engagementsImproved the ability to share knowledge within the 9000+-member Customer Engineering (CE) community at Sun. * Drove requirements prioritization and implementation of a Wiki-based collaboration environment (CEpedia) for the Customer Engineer (CE) Community. Led a team of Principle Engineers to prioritize and implement Web 2.0 enhancements to CEpedia * Responsible for metadata taxonomy definition and implementation for social networking application to support CE community* Developed an approach to measure, and "monetize", the business value of IC reuse - resulted in US Patent #8,010,902, "Method and System for Tracking Social Capital", issued August 30, 2011. Co-authored with Peter Reiser

Utilized Six Sigma methodology to drive significant process improvement projects. Mentor others on practical application of Six Sigma tools and methodology.* Successfully led DMADV project to implement process & repository for IC Capture and Re-use - $315K savings in first year* Co-lead of DMAIC project to align Sales and Professional Services' Solution Development Lifecycle (SDLC) process - led to successful implementation of global Architect Implement Manage (AIM) process* Knowledge Advantage (KA) Champion - mentor for 200 person PS Practice on sales methodology underlying Sun's Customer Engagement Process

* Developed Executive reporting process for monitoring the health of projects in the $100M iPlanet PS organization* Managed weekly reporting and resolution of Executive Alerts for 10-15 customer projects working with CEO and Division VPs to secure staffing and implement action plans

Working Group Chair IEEE WG1490 to adopt Project Management Body of Knowledge (PMBOK) 4th edition as IEEE standard

Responsible for defining and deploying project management standards and procedures for 300 person Professional Services organization. * Monitored the success of 30+ global customer projects. Provided weekly executive updates on status of projects. Mentored project managers, developed PM standards to identify and rescue troubled projects* Managed customer escalation process, interfacing with executives from multiple groups to improve responsiveness* Designed and implemented revised Intellectual Capital (IC) repository for Professional Services organization.* Responsible for managing Professional Services projects to deploy enterprise infrastructure solutions for several major corporations - Bell Canada/Emergis, Safeway, Autodesk, Robert Half International, Boeing.

Project Management consulting to multiple Fortune 500 clients, including Adobe Systems, PG&E, Microsoft, Ceridian, Computer Task Group* Reviewed major projects for Alyeska, BP, Bell South, Adobe, Acme Steel, PG&E* Responsible for building and maintaining integrated master project plan for 200+ person Customer Information System project. Responsible for reporting project status to Executive Steering Committee. Mentored and supervised project coordinators supporting 25 individual project plans

Professional Services (PS) Branch Manager, Regional Systems Assurance Manager, National Professional Services Council chair, Project Manager, Consultant* Grew San Francisco PS Branch in 3 years from 50 people, $4M to 95 people, $20M+ annual revenue, $2M+ profit, exceeded plan every year, expanded into 3 regional branches.* Responsible for successful utilization of consistent systems assurance practices across a $100 million, 8 state services organization. * Instrumental in transformation of national professional services business from sideline to mainstream IBM Global Services business - helped grow from $200M to $1B+ organization. * Developed project portfolio reporting for executive management which dynamically integrated project plans and tracking for over 75 projects at a time.* Implemented project management and systems assurance methodology for 900 person IS organization* Provided project management consulting and project reviews for multiple enterprise and public sector customers, including Southern Pacific RR, Wells Fargo, Chevron, State of California Vital Records, Utah State Office of Education, US West, Sungard Financial Systems.