Paul D. Email & Phone Number

Baltimore, Maryland Area

• Implement complex Laserfiche configurations on Windows Server environments. Activities includeo Integration with client’s financial accounting systemo Creation and modification of multiple processes that use the gamut.
• Implement ABBYY FlexiCapture projects that handle OCR of invoice document types
• Other responsibilities and activitieso Gathering, interpreting and translating of business and project requirementso Working independently by managing projects while still providing systems engineering services and.

• PDI Enterprise Analyst/Administratoro Created and modified existing reports using SSMS and SSRSo Manage user accounts, groups, and distribution lists through FocalPoint
• Laserfiche Administratoro Assign and remove user licenseso Correct invoice and workflow errorso Create and modify vendor templates in Quick Fields (QF)o Maintain multiple SQL Server databaseso Troubleshoot issues.
• System Administratoro Domain Administratoro Create new and modify user accounts in ADo Administer Office 365 licenseso Administer user accounts in the Avaya phone systemo Configure/reconfigure and repair laptops and.
• Other duties and responsibilitieso Write training documentation on various areas of the organization
• Field Techniciano Fix and repair and/or replace NCR Radiant Systems POS related issueso General network connectivity issues
• Projects managed/managingo Store Paperwork Document Scanningo EPC4 rollouto Support Center Triage Portal

• Analyze and improve on the logistics billing team's processeso Requirements gathering
• Business analysis, process improvement for the brokerage divisiono Use SSRS for report creation/modification requestso Managed user accounts, groups, distribution lists, and security policies on Report Managero Project.
• Projects managed/managingo Automated workflow management for carrier onboarding and requalification, carrier rate confirmation management, and automated document indexing and imagingo External TMS data reportingo TMW.

• Write SQL queries for target based mailingso Queries were written in SQL Server and PostgreSQL
• Create and schedule ColdFusion tasks

• Maintained current intranet site using HTML, and CSS within the Serena Collage CMS
• Edited and published Qarbon Viewlet pages
• Edited and published Adobe Captivate pages
• HealthStream
• K Alliance

• Requirements Gathering and Analysis:
• Conducted client facing meetings to gather and analyze requirements based on client needs and preferences, whether on proof-of-concepts or actual exam builds
• Conducted meetings with client services managers (CSMs) and/or the test design (TD) team to analyze the requirements and parameters set forth by the client in preliminary Test Parameter Documents (TPD) for final approval
• Conducted meetings with software development team to add new features or fix bugs in proprietary software/driverTest Production:
• Created computer based testing solutions that meet client specifications and convert client provided source files into web-friendly formats for use on proprietary production systems using HTML, XML, CSS, JavaScript.
• Developed proof-of-concept products and perform detailed quality control testing and reporting on functionality

• Created and designed FASCAN advertisement in Concrete Products publication (July 2006)
• Designed and developed the FASCAN website○ Conducted JAD sessions with the CEO and GM of the company to determine requirements of the website○ Used ColdFusion along with an Access database to manage and maintain.
• Designed and developed the Java application "Calculate Intermediate Crane Radius and Capacity"○ Conducted JAD sessions with the training specialist to analyze the requirements of the application○ Used object-oriented.

• Lead researcher and lead designer and developer of the Research Poster Information System project in conjunction with the National Science Foundation/Johns Hopkins University Engineering Research Center (ERC)○.
• Lead researcher at the School of Engineering evaluation team of the Healthy Hearts in Public Housing (HHPH) program for the Baltimore City Cardiovascular Health Partnership
• Co-designed, developed and implemented the HHPH project model, website, and database○ Conducted JAD sessions with Baltimore Housing and MSU Public Health Program project managers to analyze the requirements of the.
• Supervisor of a computer lab with 20 Microsoft Windows XP based workstations and 3 Microsoft Windows Server 2003 based servers