Senior Business Analyst experienced in managing multiple clients and projects in a high pressure consulting environment. Broad and extensive technical experience across both private and public sectors. Worked in an Agile environment with a highly distributed team. Proactive and positive team player who believes that building strong stakeholder relationships provides the key foundation for the business analyst role. Excellent problem solving skills with a precise eye for detail.KEY ACHIEVEMENTS* Project managed major enhancements to a medical college’s training system to support its revised training program* Authored a Charter for the BA Group at Spotless and assisted in the development of BA templates. Redesigned PMO templates to align them with the Prince2 based Project Framework * Utilised Process Maps for the creation of a Mobilisation Process for contract wins at Spotless * Developed a Business Requirement Specification document template for software interfaces at Department of Justice* Project managed the development of a Finance Knowledgebase and Dealer Agreement tracking system for Nissan Motor Company.CORE COMPETENCIES* Account Management of consultancy clients* Effective Communicator between Business and IT* Builds Strong Stakeholder Relationships* Manage and prioritize multiple projects* Lead/Mentor Project Team Members* Member of Highly Distributed Teams* Agile Experience (Scrum and Kanban)BUSINESS ANALYSIS SKILLS* User Requirement Elicitation / Analysis* Business / Functional Requirement Specification Documents* Process Mapping* Use Cases and Use Case Diagrams* Agile User Stories* Test Cases and Acceptance CriteriaSOFTWARE SKILLS* Kentico CMS* JIRA* Microsoft SQL* Balsamiq Mock-ups / Gliffy Flowcharts* MS Word, Excel, Visio* SharePoint experienc