Paul Duncan Email and Phone Number
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Paul has 14 years experience of working as an Agile Coach and Scrum Master, helping companies in various sectors transform the way they develop and deliver software to be more responsive to their customers and to the global markets.Paul focuses on building healthy teams (great communication, sense of purpose, ownership, support and psychological safety) as a foundation for Enterprise Agility. For the organization he focuses on improving communication and collaboration, applying Lean & Agile techniques and practices rooted in principles and contextually appropriate.Key Accomplishments* Product Owner for an Agile Transformation of over 70 teams in the US and India.* Scrum Master for multiple leadership teams.* Over 1300 people trained in Scrum, Product Ownership, Scrum Mastery and Kanban.* Facilitated PI planning for 300 people.* Facilitated design thinking workshops to improve cross functional collaboration and create better outcomes for our customers.* Created a communication workshop to help teams understand their communication style with the goal of reducing conflict and errors and improving team happiness.Skills* Engaging trainer of many Agile related subjects.* Trusted advisor, coach and collaborator with engineering management.* Pragmatic not Dogmatic.* Seeks to understand context and history.* Coaches individuals and organizations where they are (not where I am).* Prefers to use principles to solve problems rather than best practices.* Value Stream Mapping.* Systems Thinking.* Experienced and adaptable facilitator (team to company level).* Agile with Hardware and Software.* Scrum Master.* Product Owner.* Kanban.* Lean Portfolio Management.* Jira.* PI Planning.* Coach, mentor & advisor.* Java.* SQL.* Visual Basic.* C++.
Blue Cross Blue Shield Of Massachusetts
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Blue Cross Blue Shield Of MassachusettsWorcester, Ma, Us -
Director, Agile CoachBlue Cross Blue Shield Of Massachusetts Jun 2023 - PresentBoston, Ma, Us -
Agile CoachDiversified Foodservice Supply, Llc. Oct 2022 - Jun 2023Mt Prospect, Il, Us6 Month contract to evolve DFS software delivery capabilities with teams across the US and India - Coaching leadership team on evolving to a Product Organization - Firming up Agile development practices in Engineering - Creating Product Management team and coaching on their new roles. - Introduced Product Roadmapping & Lean Portfolio Management to improve predictability, visibility & engagement. -
Agile CoachRighthand Robotics, Inc Mar 2022 - Oct 2022Charlestown, Massachusetts, UsRightHand Robotics is a small startup developing warehouse robots for automated fulfillment centers. I worked across the organization to improve engineering requirements and predictability as well as adopt an Agile mindset and develop smaller, more focused increments of value.• Developed new Engineering Philosophy with the Head of Engineering.• Worked with Product Management to improve collaboration with Engineering.• Lead design thinking workshops for innovative new offerings.• Coaching leadership team on delivering small increments of product. • Scrum Master for Platform & Automation teams. -
Senior Agile CoachHewlett Packard Enterprise Jun 2018 - Dec 2021Houston, Texas, UsProduct Owner and lead Agile Coach for the transformation of a 60 team engineering organization.Optimize full value stream and coach organization toward outcome-oriented thinking. Improve employees’ communication skills through workshops. Develop framework for teams to mature past Scrum. Train teams, product owners, Scrum masters, and leaders in India and United States.• Boosted engineering delivery predictability – say/do ratio – from 40 percent to 110 percent.• Partnered with engineering VP to coach leadership team, doubling velocity in two months.• Created successful, in-depth podcast and blog series on Agility and advanced product owner training, fielding questions and assisting Romanian and Brazilian teams for implementation/application. -
Senior Agile CoachCarbon Black, Inc. Apr 2017 - Apr 2018Palo Alto, California, UsInitiated Agile practice for cyber security startup. Organized and coached 300 team members in Big Room Planning. Trained Product Owners, Scrum Masters, and engineering leadership. Improved collaboration and enhanced outcomes through design thinking workshops, learning communities, and Open Space meetings.• Training and coaching focused on Agile and Growth mindsets, understanding how motivation works and that humanizing work combined with discipline, quality and the right process bring the best outcomes.• Measuring progress of teams based on health, psychological safety and predictability metrics.• Coaching & Training Product Owners, Scrum Masters and Engineering Leadership.• Facilitated design thinking workshops to improve collaboration and create better outcomes.• Created learning communities and facilitated Open Space meetings.• Scrum Master for the Leadership team. -
Agile CoachSimplivity Corporation Aug 2015 - Apr 2017Houston, Texas, UsI guided the transformation of a data storage startup. Mentored leadership, teams, and Scrum masters in Agile as a mindset. Advanced collaboration between engineering and product management. Coached HR department on impact of Agile transformation and how to leverage Agile.• Provided expert leadership evolving the Engineering department’s ability to deliver software from 24 months to 3 months consistently• Developed Value Stream Maps to identify areas the team could measure and improve• Agile mindset training & mentoring for Leadership, Teams and Scrum Masters• Facilitated collaboration between the Engineering & Product Management Organizations through Vision to Backlog via design thinking workshops.• Scrum Master for Platform & Hypervisor Integration teams• Coaching a team with severe interpersonal issues to a successful delivery -
Senior Lean-Agile Coach / ManagerStaples Sep 2014 - Aug 2015Framingham, Ma, UsPrimarily working as an Enterprise Agile Coach who likes to get his hands dirty and stay involved with the teams. I managed a small team of internal Agile consultants working in Staples and its subsidiaries.• Planning and execution of large-scale Agile transformation for Staples and their Quill subsidiary.• Manager of a team of Scrum Masters and Agile Coaches.• Focused on enabling Agility through an inside-out approach: Culture – Structure – Process• Evolving training materials to be more focused and modular• Training teams, Scrum Masters, Product Owners & Leaders• Coaching, mentoring and teaching to raise organizational & leadership Agility.• Trained more than 900 employees and consultants in Scrum & Kanban -
Agile CoachBose Corporation Nov 2013 - Sep 2014Framingham, Massachusetts, UsCoaching teams on high profile home entertainment products while working with leadership to enable broader Agile adoption at Bose. -
Lean-Agile CoachStaples Apr 2012 - Nov 2013Framingham, Ma, UsCreating a sustainable & scalable Lean-Agile framework for Staples. This is realized through an Ecosystem utilizing a lean portfolio release cadence, environment engineering, Scrum & Kanban.Coaching Teams, Scrum Masters, Product owners and Management. Developing and conducting instructional courses designed specifically for Staples needs. -
Agile Coach & Senior Agile Project ManagerCidc Jan 2011 - Apr 2012Working towards Enterprise adoption of Agile methodologies at CIDC providing Strategic guidance, Coaching and Training. -
Vp, Systems Integrator IiBny Mellon Asset Servicing Nov 2005 - Dec 2010Project Manager and Technical Lead for many mission critical projects including:- Evangelized and piloted Scrum development techniques at PNC Global Investment Servicing. This pilot was a huge success, outperforming all other development projects in terms of Cost, Quality, Delivery Dates and User acceptance for at least 5 years.- 13 Month project to merge two different ECM systems together resulting in large yearly savings.- Saved a project to convert a systems back end database from Informix to Oracle. Analyzed progress, what was working and what wasn't and developed a plan to move forward more tightly integrating and refocusing the team to allow the project to move forward. Eventual savings of the project were significant.Responsible for:- Enterprise Electronic Content Management System- Suitability of fund purchase rules system- Data Conversion softwareConsultant to domestic and international clients on ECM and BPM usage and strategy.
Paul Duncan Skills
Paul Duncan Education Details
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South Tyneside CollegeComputer Science
Frequently Asked Questions about Paul Duncan
What company does Paul Duncan work for?
Paul Duncan works for Blue Cross Blue Shield Of Massachusetts
What is Paul Duncan's role at the current company?
Paul Duncan's current role is Director, Agile Coach.
What is Paul Duncan's email address?
Paul Duncan's email address is pd****@****aol.com
What is Paul Duncan's direct phone number?
Paul Duncan's direct phone number is +150833*****
What schools did Paul Duncan attend?
Paul Duncan attended South Tyneside College.
What are some of Paul Duncan's interests?
Paul Duncan has interest in Family, Children, Economic Empowerment, Technology, Soccer, Education, Science And Technology, Music, Arts And Culture, Health.
What skills is Paul Duncan known for?
Paul Duncan has skills like Agile Methodologies, Scrum, Sdlc, Software Project Management, Agile Project Management, Process Improvement, Project Management, It Strategy, Enterprise Software, Oracle, Sql, Xml.
Who are Paul Duncan's colleagues?
Paul Duncan's colleagues are Salil Goel, Beth-Ann Manning, Kylie Johnsonn, Beth Kidder, Clay Rivers, Tiffany Noonan, Chandra Gregory.
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