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Paul Duncan Email & Phone Number

Location: Worcester, Massachusetts, United States 12 work roles 1 school
1 work email found @tivejo.com 3 phones found area 508 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email p****@tivejo.com
Direct phone (508) ***-****
LinkedIn Profile matched
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Role
Director, Agile Coach
Location
Worcester, Massachusetts, United States
Company size

Who is Paul Duncan? Overview

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Quick answer

Paul Duncan is listed as Director, Agile Coach at Blue Cross Blue Shield of Massachusetts, a company with 4032 employees, based in Worcester, Massachusetts, United States. AeroLeads shows a work email signal at tivejo.com, phone signal with area code 508, and a matched LinkedIn profile for Paul Duncan.

Paul Duncan previously worked as Agile Coach at Diversified Foodservice Supply, Llc. and Agile Coach at Righthand Robotics, Inc. Paul Duncan holds Associate'S Degree, Computer Science from South Tyneside College.

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Email format at Blue Cross Blue Shield of Massachusetts

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*@tivejo.com
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Profile bio

About Paul Duncan

Paul has 14 years experience of working as an Agile Coach and Scrum Master, helping companies in various sectors transform the way they develop and deliver software to be more responsive to their customers and to the global markets.Paul focuses on building healthy teams (great communication, sense of purpose, ownership, support and psychological safety) as a foundation for Enterprise Agility. For the organization he focuses on improving communication and collaboration, applying Lean & Agile techniques and practices rooted in principles and contextually appropriate.Key Accomplishments* Product Owner for an Agile Transformation of over 70 teams in the US and India.* Scrum Master for multiple leadership teams.* Over 1300 people trained in Scrum, Product Ownership, Scrum Mastery and Kanban.* Facilitated PI planning for 300 people.* Facilitated design thinking workshops to improve cross functional collaboration and create better outcomes for our customers.* Created a communication workshop to help teams understand their communication style with the goal of reducing conflict and errors and improving team happiness.Skills* Engaging trainer of many Agile related subjects.* Trusted advisor, coach and collaborator with engineering management.* Pragmatic not Dogmatic.* Seeks to understand context and history.* Coaches individuals and organizations where they are (not where I am).* Prefers to use principles to solve problems rather than best practices.* Value Stream Mapping.* Systems Thinking.* Experienced and adaptable facilitator (team to company level).* Agile with Hardware and Software.* Scrum Master.* Product Owner.* Kanban.* Lean Portfolio Management.* Jira.* PI Planning.* Coach, mentor & advisor.* Java.* SQL.* Visual Basic.* C++.

Listed skills include Agile Methodologies, Scrum, Sdlc, Software Project Management, and 36 others.

Current workplace

Paul Duncan's current company

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Blue Cross Blue Shield of Massachusetts
Blue Cross Blue Shield Of Massachusetts
Director, Agile Coach
Worcester, MA, US
Website
Employees
4032
AeroLeads page
12 roles

Paul Duncan work experience

A career timeline built from the work history available for this profile.

Agile Coach

Mt Prospect, IL, US

6 Month contract to evolve DFS software delivery capabilities with teams across the US and India - Coaching leadership team on evolving to a Product Organization - Firming up Agile development practices in Engineering - Creating Product Management team and coaching on their new roles. - Introduced Product Roadmapping & Lean Portfolio Management to improve.

Oct 2022 - Jun 2023

Agile Coach

Charlestown, Massachusetts, US

  • RightHand Robotics is a small startup developing warehouse robots for automated fulfillment centers. I worked across the organization to improve engineering requirements and predictability as well as adopt an Agile.
  • Developed new Engineering Philosophy with the Head of Engineering.
  • Worked with Product Management to improve collaboration with Engineering.
  • Lead design thinking workshops for innovative new offerings.
  • Coaching leadership team on delivering small increments of product.
  • Scrum Master for Platform & Automation teams.
Mar 2022 - Oct 2022

Senior Agile Coach

Houston, Texas, US

  • Product Owner and lead Agile Coach for the transformation of a 60 team engineering organization.Optimize full value stream and coach organization toward outcome-oriented thinking. Improve employees’ communication.
  • Boosted engineering delivery predictability – say/do ratio – from 40 percent to 110 percent.
  • Partnered with engineering VP to coach leadership team, doubling velocity in two months.
  • Created successful, in-depth podcast and blog series on Agility and advanced product owner training, fielding questions and assisting Romanian and Brazilian teams for implementation/application.
Jun 2018 - Dec 2021

Senior Agile Coach

Palo Alto, California, US

  • Initiated Agile practice for cyber security startup. Organized and coached 300 team members in Big Room Planning. Trained Product Owners, Scrum Masters, and engineering leadership. Improved collaboration and enhanced.
  • Training and coaching focused on Agile and Growth mindsets, understanding how motivation works and that humanizing work combined with discipline, quality and the right process bring the best outcomes.
  • Measuring progress of teams based on health, psychological safety and predictability metrics.
  • Coaching & Training Product Owners, Scrum Masters and Engineering Leadership.
  • Facilitated design thinking workshops to improve collaboration and create better outcomes.
  • Created learning communities and facilitated Open Space meetings.
Apr 2017 - Apr 2018

Agile Coach

Houston, Texas, US

  • I guided the transformation of a data storage startup. Mentored leadership, teams, and Scrum masters in Agile as a mindset. Advanced collaboration between engineering and product management. Coached HR department on.
  • Provided expert leadership evolving the Engineering department’s ability to deliver software from 24 months to 3 months consistently
  • Developed Value Stream Maps to identify areas the team could measure and improve
  • Agile mindset training & mentoring for Leadership, Teams and Scrum Masters
  • Facilitated collaboration between the Engineering & Product Management Organizations through Vision to Backlog via design thinking workshops.
  • Scrum Master for Platform & Hypervisor Integration teams
Aug 2015 - Apr 2017

Senior Lean-Agile Coach / Manager

Framingham, MA, US

  • Primarily working as an Enterprise Agile Coach who likes to get his hands dirty and stay involved with the teams. I managed a small team of internal Agile consultants working in Staples and its subsidiaries.
  • Planning and execution of large-scale Agile transformation for Staples and their Quill subsidiary.
  • Manager of a team of Scrum Masters and Agile Coaches.
  • Focused on enabling Agility through an inside-out approach: Culture – Structure – Process
  • Evolving training materials to be more focused and modular
  • Training teams, Scrum Masters, Product Owners & Leaders
Sep 2014 - Aug 2015

Agile Coach

Framingham, Massachusetts, US

Coaching teams on high profile home entertainment products while working with leadership to enable broader Agile adoption at Bose.

Nov 2013 - Sep 2014

Lean-Agile Coach

Framingham, MA, US

Creating a sustainable & scalable Lean-Agile framework for Staples. This is realized through an Ecosystem utilizing a lean portfolio release cadence, environment engineering, Scrum & Kanban.Coaching Teams, Scrum Masters, Product owners and Management. Developing and conducting instructional courses designed specifically for Staples needs.

Apr 2012 - Nov 2013

Agile Coach & Senior Agile Project Manager

Working towards Enterprise adoption of Agile methodologies at CIDC providing Strategic guidance, Coaching and Training.

Jan 2011 - Apr 2012

Vp, Systems Integrator Ii

Bny Mellon Asset Servicing

Project Manager and Technical Lead for many mission critical projects including:- Evangelized and piloted Scrum development techniques at PNC Global Investment Servicing. This pilot was a huge success, outperforming all other development projects in terms of Cost, Quality, Delivery Dates and User acceptance for at least 5 years.- 13 Month project to merge.

Nov 2005 - Dec 2010
Team & coworkers

Colleagues at Blue Cross Blue Shield of Massachusetts

Other employees you can reach at bluecrossma.com. View company contacts for 4032 employees →

1 education record

Paul Duncan education

  • South Tyneside College
    South Tyneside College
    Computer Science
FAQ

Frequently asked questions about Paul Duncan

Quick answers generated from the profile data available on this page.

What company does Paul Duncan work for?

Paul Duncan works for Blue Cross Blue Shield of Massachusetts.

What is Paul Duncan's role at Blue Cross Blue Shield of Massachusetts?

Paul Duncan is listed as Director, Agile Coach at Blue Cross Blue Shield of Massachusetts.

What is Paul Duncan's email address?

AeroLeads has found 1 work email signal at @tivejo.com for Paul Duncan at Blue Cross Blue Shield of Massachusetts.

What is Paul Duncan's phone number?

AeroLeads has found 3 phone signal(s) with area code 508 for Paul Duncan at Blue Cross Blue Shield of Massachusetts.

Where is Paul Duncan based?

Paul Duncan is based in Worcester, Massachusetts, United States while working with Blue Cross Blue Shield of Massachusetts.

What companies has Paul Duncan worked for?

Paul Duncan has worked for Blue Cross Blue Shield Of Massachusetts, Diversified Foodservice Supply, Llc., Righthand Robotics, Inc, Hewlett Packard Enterprise, and Carbon Black, Inc..

Who are Paul Duncan's colleagues at Blue Cross Blue Shield of Massachusetts?

Paul Duncan's colleagues at Blue Cross Blue Shield of Massachusetts include Tina Mallard, Baggs Patricia, Tangelia Dunson, Audra Whitty, and Sonia Leija.

How can I contact Paul Duncan?

You can use AeroLeads to view verified contact signals for Paul Duncan at Blue Cross Blue Shield of Massachusetts, including work email, phone, and LinkedIn data when available.

What schools did Paul Duncan attend?

Paul Duncan holds Associate'S Degree, Computer Science from South Tyneside College.

What skills is Paul Duncan known for?

Paul Duncan is listed with skills including Agile Methodologies, Scrum, Sdlc, Software Project Management, Agile Project Management, Process Improvement, Project Management, and It Strategy.

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