As Director of the PMO at Baseplan Software, I am responsible for maintaining our high standards of service delivery associated with implementation of the Baseplan Enterprise ERP solution and associated products. The role encompasses a number of responsibilities:Ensuring a high quality of service delivery for ERP implementations and subsequent ongoing consulting servicesGovernance of implementation methodologies, ensuring processes are followed, effective project management disciplines are applied and that all work is completed on time, on budget and to a high standard of quality.Management of the department budget through close collaboration with Sales to facilitate the order pipeline into the department. As well as effective allocation of resources to ensure revenue streams remain profitable, and managing and controlling unrecoverable costs and overheads.Leadership of the Professional Services teams, providing mentoring, guidance and advice, and maximise the value that our consultants provide to our customers and to internal stakeholders.Providing project management resources and services to internal projects associated with business process improvements, product management and business management software tools implementation.

Baseplan Software is an independent software vendor providing sophisticated ERP solutions to the rental and hire industry.Responsibilities include:Maintain a high quality of service delivery to our customers in regards to complex ERP deployment and technical maintenance servicesDepartmental management and budgetary responsibilityProvide advice to senior executives on IT strategy and managementOverall responsibility for performance of IT staff, services and systemsEvaluate and assess new technologies and provide advice and recommendations to managementProvide leadership and management in all aspects of IT architecture and securityInfrastructure lifecycle planning and managementMaintain and optimize the interaction of business and technologyNegotiate and manage supplier contractsDefine, manage and implement IT governance and policy across the business and out to client baseProject managementTechnology Experience:Microsoft Dynamics CRM 2013Microsoft SharePoint 2007/2010Microsoft Project Server 2010Microsoft Windows Server 2003/2008/2012Microsoft SQL Server 2005/2008Microsoft Exchange Server 2010Microsoft LyncCisco, Dell and Watchguard network infrastructureDell server and SAN infrastructure

The Roads and Traffic authority is the NSW Government agency responsible for road safety, licencing, registration and management of the road network. The Special Number Plates business unit is responsible for the marketing and sales of special number plates, which includes themed and personalised number plates.Responsibilities:-Lead the implementation of a $15M program of capital IT projects, delivering system and process improvements to the Special Number Plates business and fulfilling the initiatives of the NSW Government.Leading the application of project management best practices and methodology across project planning, coordinating, developing, implementing and evaluating. Contribute to the achievement of branch business objectives by leading others in planning and staying on track through the application of project management methodology. Contribute to the continuous improvement of business functions by monitoring and periodically evaluating the effectiveness of allocated projects or business functions in line with risk management methodology.Ensure the effective governance of projects and adherance to RTA project management methodologies.Monitor and reporting on project budgets on a monthly, quarterly and YTD basis.

Manage the performance and costs associated with global systems, including IT infrastructure and communications, and to ensure all resources are effectively and efficiently utilised. Chief executives briefing and reporting. Strategic planning and business process re-engineering.Maximizing the return on investment of the Movex and Syspro ERP systemsVendor and contract negotiation and management.Systems analysis.Management of infrastructure, software development and web application development projects.Microsoft Dynamics CRM 4.0 and Movex ERP application implementation, training, integration and customisation.Team building, development and motivation.Microsoft Certified Professional (MCP).Project Management Professional (PMP).

Manage the project office and resources.Manage all software development projects, through the entire Software Development Life Cycle (SDLC). Change management of the shift to iterative software development processes based on the Rational Unified Process (RUP).Product development activities such as gathering stakeholder requests, writing use cases, designing applications and so on.

ERP system implementation, training and support, for the transport industry.

Radar systems maintenance repair at sea, helicopter deck duties and other general duties.

Army Reservist