Paul Faulkner Email & Phone Number

Melbourne, VIC, AU

Melbourne, Australia

Migrated multiple clients to Corrigo Work Order Mgmt System across 70 countries including HSBC, Telstra, ANZ Bank, Dept Foreign Affairs and Trade – involving changing work practices for JLL and client. Part of small team awarded the 2019 Corrigo Customer Award - presented to manager in front of 300 clients in Las Vegas.Devised, Planned and Managed an.

Melbourne, Australia

Implemented first integrated data transfer solution - from the Office of Public Prosecution (straight into the Court File).Undertook evaluation, proof of concepts and implementation of new ITSM solution.Introduced new MDM solution with Telstra partner – massively improving process turnaround times – and reducing overall effort internally.Deployed latest.

La Trobe University

Short term contract working with EPMO implementing stage gates processes for major projects

Melbourne, Australia

Poached by my supplier, McGirr specialises in Court Management Systems- Established Melbourne Office- Successfully delivered the VCAT eFile (EDMS) pilot and County Court Appeals projects- Implemented Sales Pipeline and clean processes around RFx- Devised new pricing model based on subscriptions rather than upfront licensing

Melbourne, Australia

Courts Services VictoriaPosition: Program Manager (Contract)Implemented biggest change in the Courts history by refining business processes and automating where it made sense to do so. Replacing centuries old paper based work practices with computerised systems. Overview here - https://www.youtube.com/watch?v=6mNHlqHhF_k CenITexPosition: Project Manager.

Managed teams of architects, solution consultants and technical experts responsible for alignment with each business unit Director; environments included servers, networks, database, security, middle-ware and software developmentOversaw the supplier negotiation responsibilities of the procurement process, to ensure value for money tuned to the timeframes.

Led negotiation and was awarded IT development and ops outsourcing contract for this $1B turnover organisationDesigned, planned and implemented enterprise solutions transforming disparate work practices into standard streamlined processes across the workforce, improving execution time from days to minutes for key processesPlanned and executed major.

Managed expert teams based around the UK responsible for maintaining and improving multiple telecoms customersDevised and executed plan for improving teams reputation by identifying and addressing perceived issues – which led to a huge boost in moraleEngaged with C-Level stakeholders providing technical insight to achieve good outcomes for both the.

Lead consultant advising on resolving complex technical issues with Electricity deregulation in a high pressure time constrained environment – a direct result of my technical innovation led to a solution which avoided paying huge ($1M/day) penalties

Bsc Hons

Maths, Chemistry And Physics