Paul Cloutier Email & Phone Number

Boca Raton, Florida

Boynton Beach, Florida

Collaborated with the implementation team, including the Project Manager, Specialist, and Engineer. Installed order fulfillment applications on application, database, and web servers. Created feeds to and from the installations. Configured any standard and custom features. Supported system integration testing (SIT) and user acceptance testing (UAT) beyond go live. Consulted with support groups and development to resolve problems with applications and Microsoft servers and… Show more Collaborated with the implementation team, including the Project Manager, Specialist, and Engineer. Installed order fulfillment applications on application, database, and web servers. Created feeds to and from the installations. Configured any standard and custom features. Supported system integration testing (SIT) and user acceptance testing (UAT) beyond go live. Consulted with support groups and development to resolve problems with applications and Microsoft servers and databases.Highlights• Saved time for the development team on numerous occasions by identifying root causes and resolving issues using the MS SQL Server tool Profiler.• Learned the implementation process for a new product install with feeds 25% ahead of schedule in 3 months instead of the allocated 4 months. Show less

Boca Raton, Florida

Analyzed client needs and developed/implemented short-term and long-term financial strategies. Performed detailed evaluations of clients' financial goals and objectives.

Boca Raton, Floridfa

Supported the firm’s clients with CampusVue Student product issues. Played a key role as subject matter expert on financial aid features. Developed solutions for issues with the Microsoft server and database.Highlights• Ensured client satisfaction by identifying root causes of client issues utilizing Microsoft’s SQL Server Management Studio’s tool Profiler.• Worked closely with subject matter experts to resolve many client issues and concerns; accelerated resolutions by… Show more Supported the firm’s clients with CampusVue Student product issues. Played a key role as subject matter expert on financial aid features. Developed solutions for issues with the Microsoft server and database.Highlights• Ensured client satisfaction by identifying root causes of client issues utilizing Microsoft’s SQL Server Management Studio’s tool Profiler.• Worked closely with subject matter experts to resolve many client issues and concerns; accelerated resolutions by maintaining an electronic notebook of my design to search more easily for solutions. Show less

Because of the current economic crisis more and more people are experiencing financial hardships and can use the guidance and assistance to navigate these troubled financial times. My MBA and business experiences give me the skills to understand the financial industry. Although my background is business/technical, I am using these skills to provide guidance and assistance in preserving their financial situation. P&G Financial Services Group objectives:• Promote Health and Life… Show more Because of the current economic crisis more and more people are experiencing financial hardships and can use the guidance and assistance to navigate these troubled financial times. My MBA and business experiences give me the skills to understand the financial industry. Although my background is business/technical, I am using these skills to provide guidance and assistance in preserving their financial situation. P&G Financial Services Group objectives:• Promote Health and Life insurance products to appropriate clientele • Assist clients with account problems • Partner with other financial brokers on large projects • Build an active client base • Assures compliance with established broker-dealer policies and procedures Show less

Gathered business requirements from the client and generated a needs analysis document. Developed MS SQL APIs to work with ASP.NET grids, charts, and reports to present summaries of the monthly and annual vendor orders. Automated hourly and daily sales data transfers from legacy systems and the SAP application to a marketing website ASP report by creating MS SQL procedures.Highlights• Presented a solution to the Kyocera Mita CEO; subsequently awarded the… Show more Gathered business requirements from the client and generated a needs analysis document. Developed MS SQL APIs to work with ASP.NET grids, charts, and reports to present summaries of the monthly and annual vendor orders. Automated hourly and daily sales data transfers from legacy systems and the SAP application to a marketing website ASP report by creating MS SQL procedures.Highlights• Presented a solution to the Kyocera Mita CEO; subsequently awarded the contract.Projects• Kyocera Mita: Rolled out a user-friendly reporting system for creating and customizing reports from a data warehouse without utilizing IT resources.• Smiths Aerospace: Analyzed and reported results of Link and integrated system testing on a global material-tracking application deployment providing the client with testing progress. Delivered training on the global material-tracking product application. Launched an Oracle PL/SQL solution permitting the customer to prioritize vendor part and shop orders. Deployed an Oracle sales incentive e-application in a test environment, documented the process, and trained the client to install in production. Show less

PuroClean of Boynton Beach, Franchise Owner: Led projects providing fire and water damage restoration, mold and mildew removal, and biohazard cleanup services; managed quality, schedules, and budgets.Tyco/ADT Security Services, Inc., Senior Business Analyst: Gathered, documented, and interpreted business requirements for Oracle development teams; conducted ROI analysis of upgrade candidate systems.Tyco/ADT Security Services, Inc., Systems Analyst III: Led a ten-member… Show more PuroClean of Boynton Beach, Franchise Owner: Led projects providing fire and water damage restoration, mold and mildew removal, and biohazard cleanup services; managed quality, schedules, and budgets.Tyco/ADT Security Services, Inc., Senior Business Analyst: Gathered, documented, and interpreted business requirements for Oracle development teams; conducted ROI analysis of upgrade candidate systems.Tyco/ADT Security Services, Inc., Systems Analyst III: Led a ten-member integration team of Oracle SQL developers on the customer care application (CCA) project linking several company-wide systems and significantly boosting productivity and customer satisfaction. Show less

Mba, Gneral Management

Activities and Societies: Delta MU Delta

Bsee, Electrical Engineering