Contracted to Federal Protective Services (FPS), part of the Department of Homeland Security (DHS) as a radio solutions technician.• Responsible for supporting 15 receiver, repeater, and comparator sites through Illinois, Wisconsin, and Minnesota• Perform annual preventive maintenance checks at each site in the region.• Maintain, install, and uninstall mobile radios in FPS law enforcement vehicles within the region.• Maintain, portable radios used by the FPS inspectors and… Show more Contracted to Federal Protective Services (FPS), part of the Department of Homeland Security (DHS) as a radio solutions technician.• Responsible for supporting 15 receiver, repeater, and comparator sites through Illinois, Wisconsin, and Minnesota• Perform annual preventive maintenance checks at each site in the region.• Maintain, install, and uninstall mobile radios in FPS law enforcement vehicles within the region.• Maintain, portable radios used by the FPS inspectors and guards outside of their vehicles.• Maintain radio configuration database. Show less

Configuration management monitoring tool. Upgraded the Tripwire Enterprise server, proxy server and approximately 2,000 agents from 8.1.0 to 8.2.2. Created complex Oracle SQL views and materialized views to manage the servers.* Improved efficiency of application performance by driving a difficult Oracle cleanup issue to resolution with Tripwire. Resolved a long-standing issue that had caused performance and space issues.* Enabled 1,500 servers to be monitored by coordinating with U.S… Show more Configuration management monitoring tool. Upgraded the Tripwire Enterprise server, proxy server and approximately 2,000 agents from 8.1.0 to 8.2.2. Created complex Oracle SQL views and materialized views to manage the servers.* Improved efficiency of application performance by driving a difficult Oracle cleanup issue to resolution with Tripwire. Resolved a long-standing issue that had caused performance and space issues.* Enabled 1,500 servers to be monitored by coordinating with U.S application teams to have the Tripwire agents installed. For configuration management, worked with the application teams to identify the key files and setup the monitoring. For MAS compliance, once the agents were installed and reporting, handed them over to the IRM Tripwire team.* Substantially reduced costs by identifying and removing 226 servers that were consuming licenses, had ben decommissioned and were no longer on the network.* Cut costs by detecting and unlicensing approximately 1,000 servers that were consuming licenses and had not been tagged.* Reduced hardware and software licensing costs. Created views that compiled Oracle data across Tripwire and multiple internal databases. Views identified application servers' owners as well as the application development managers name and standard ID.* Created a complex series of views and materialized views within the Tripwire Oracle database that drew data from Tripwire and multiple internal databases. Resulted in approximately $250,000 cost saving in licenses per year. Show less

Managed synthetic monitoring tool. Created test scripts that simulated key real world user transaction for internet based applications.* Confirmed both application availability and performance by deploying test scripts to multiple keynote servers across the globe that ran scripts every 30 minutes.* Ensured security and licensing compliance to company standards by working withinternal global teams to script Kite (Keynote's provided scripting tool) for desktop installations.

Built out a Pega AES monitoring environment used to monitor and analyze performance and health of Pega applications. Supported Pega AES tool including a version upgrade.* Improved efficiency by decommissioning Pega AES once it was no longer in use.

Installed, configured and upgraded the Rational software source control system. Used the AutoIT scripting tool to create scripts to automate both user creation and updates in ClearQuest pulling data from both the Oracle ClearQuest and internal databases.* Prepared 150 users for desktop installation by working with the scripting team to have the ClearCase, ClearQuest and RequisitePro clients scripted.* Created custom schemas within ClearQuest to meet the needs of each application… Show more Installed, configured and upgraded the Rational software source control system. Used the AutoIT scripting tool to create scripts to automate both user creation and updates in ClearQuest pulling data from both the Oracle ClearQuest and internal databases.* Prepared 150 users for desktop installation by working with the scripting team to have the ClearCase, ClearQuest and RequisitePro clients scripted.* Created custom schemas within ClearQuest to meet the needs of each application team.* Worked with the application teams to transition to globally supported source code management tools.* Reduced the cycle time to create new users by creating a script to mirror the user setup requiring the standard ID of the source and target users. Script pulled setup of source user from ClearQuest database and target user details from internal HR database.* Created customized scripts to synchronize the ClearQuest database with multiple internal security databases. Show less

Rapidly progressed from entry level to Senior IT Engineer.Additional project completed during this time period:* Managed the department's "Switch" program for approximately 150 users. Program upgraded all PC hardware while also converting Windows XP and having all necessary applications scripted for installation.* Managed the departments move form 1 North Dearborn to 300 South Riverside. Approximately 150 users.* Supported a team of developers for the Proposal Wizard… Show more Rapidly progressed from entry level to Senior IT Engineer.Additional project completed during this time period:* Managed the department's "Switch" program for approximately 150 users. Program upgraded all PC hardware while also converting Windows XP and having all necessary applications scripted for installation.* Managed the departments move form 1 North Dearborn to 300 South Riverside. Approximately 150 users.* Supported a team of developers for the Proposal Wizard application with their very specific desktop setup and configuration needs.* Created and supported several Lotus Notes databases and servers that were in support of several internal customer service applications.* Built and maintained the entire Chicago area NT 4.0 servers. This included approximately 120 servers (sole support technician).* Network Assistance Center Technician. Supported the token ring and ethernet network both in the main loop office and in branch locations. Show less