Paulina Lerma-Tena Email & Phone Number

Arlington, Virginia, United States

Handling paperwork needed to accept new clients and update frequent clients. Using software to manage the dentist’s schedule. Adding, changing, and canceling patient appointments. Answering office phone lines to answer patients’ questions. Worked with dental & medical insurance and their systems to verify the patient’s health insurance benefits. Performed insurance eligibility verification to confirm coverage and benefits before each patient appointment. Explaining insurance benefits to patients. Entering data using dental practice management software. Report to my supervisor on a daily basis all the insurances I entered to receive approval and begin processing all the claims received from the Dental insurances.