Offering accomplished experience, credentials and technical expertise in the areas of Business Analysis, Project Coordination, I.T. Systems Analysis and Desktop Support across a variety of industries. Skilled in communicating highly technical information to both technical and non-technical personnel. Strong background in user training, support documentation, experience in technical support, process management and workflow design. An innovative, energetic and proactive leader with vision needed to establish new products and adhere to corporate objectives.Over 17 years of experience in versatility, experience, credentials and technical expertise in the areas of business analysis, information systems, finance, automotive and project coordination. Experience in managing technical support projects, system analysis dashboard development, vendor process management, scheduling project activities, team performance meetings and reviews, and project management. An innovative, energetic and proactive leader with vision needed to establish new products and adhere to corporate objectives. Have held positions in multiple industries (Telecommunications, Health Care, Education, Consulting, Grocery/Retail). Proven ability to develop and communicate goals in support of the organization’s mission, while ensuring that specific unit goals are aligned with the strategic direction of the organization.