• Started as a part-time associate in 2002, with promotion to a Store Manager within two years of employment• Recognized leader within the company, heading the designated training location for a district of 16 stores• Manage a leadership team of four, with a full staff of up to 15 for the holiday season. Plan and implement coaching strategies via the STAR/AR system, creating a culture of fostering professional growth• Work with local businesses to coordinate and host special events… Show more • Started as a part-time associate in 2002, with promotion to a Store Manager within two years of employment• Recognized leader within the company, heading the designated training location for a district of 16 stores• Manage a leadership team of four, with a full staff of up to 15 for the holiday season. Plan and implement coaching strategies via the STAR/AR system, creating a culture of fostering professional growth• Work with local businesses to coordinate and host special events for the store. Hosted well over 100 events lifetime • Manage an inventory of over 10,000 on-hand products. Completed daily and weekly inventory counts in an effort to minimize shrink and effectively manage Profit & Loss metrics• Complete weekly scheduling for the staff, working with a constantly changing hours budget, strategically scheduling staff for maximum revenue and client satisfaction potential• Consistently ranked in the Top 100 of the company, out of 4000 stores, with regard to important metrics, such as upcoming release pre-orders, Net Promoter Score, and overall store volume• Transferred to a lower volume store in 2007 in an effort to boost sales and drive revenue. Implemented new plans and programs within the store, leading to a 35% increase in gross sales over a three-year period Show less

• Collected money from customers, made change, and recorded transactions of customer receipts.• Answered and recorded phone orders. Provided options for each customer and attempted to add-on items. Offered specials and discounts to build loyalty.• Assisted in assembling the pizzas, added them to the oven, removed them from the oven, and boxed up the orders. • Washed dishes or cleaned equipment at the end of each shift.

• Greeted customers and determined what each customer wanted or needed.• Recommended, selected, and helped locate or obtain merchandise based on customer needs and desires.• Stocked inventory with an emphasis on high velocity items. Built endcaps with sale items.• Fronted merchandise at the end of the shift. Cleaned and wiped down milk areas every shift.

• Started bagging groceries as first job. Provided customer service and assistance.• Promoted to cashier at six months. Learned cash handling skills and how to operate and balance a cash till.• Provided a greater level of customer service as a cashier.• Promoted to working in the back after 8 months as a cashier. Split my time in the frozen department, dairy department, and the produce department.• Provided customer service out on the sales floor. Stocked items based on high… Show more • Started bagging groceries as first job. Provided customer service and assistance.• Promoted to cashier at six months. Learned cash handling skills and how to operate and balance a cash till.• Provided a greater level of customer service as a cashier.• Promoted to working in the back after 8 months as a cashier. Split my time in the frozen department, dairy department, and the produce department.• Provided customer service out on the sales floor. Stocked items based on high sell through. Built sales endcaps for high velocity items.• Helped maintain clean and organized workspaces. Show less