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Executive with solid experience, leading Customer Operations, Product/Project Management from Startups to multinational corporations, focused on software development, telecommunication, and information technology. Strong background in business operations development, people management, and engineering. •+30 years on product development and deployment, working on multinational corporations like Nortel Networks, IBM, as well as enterprise-level companies like CPqD-Telebrás and DaitanGroup. Currently holding the position of General Manager, Customer Operations LATAN at DaitanGroup, 17 years of experience in management positions.•Experience on building teams and managing Product, Project, Program and Portfolio Management using agile and traditional methodologies. •Human Resources Development and Operations: talent acquisition & management, career management, training, and well being best practices. Very experience on Great Place to Work principles and methodology •Operations business development requiring multidisciplinary expertise in engineering, innovation, marketing, sales, and human resources•Professor of Project Management and Business Management courses at UNICAMP, SENAC. PMP, certified since June 2005, by PMI.•CSPO certified in 2019 Specialties: Business Development&Operations, People and Project Management, Leadership, Quality&Processes Development
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Svp, Professional ServicesEncora Inc. Apr 2022 - Oct 2024São Paulo, Brazil -
Gm, Latin America Solutions Professional ServicesDaitan Group Feb 2019 - Apr 2022Campinas Area, Brazil -
Senior Vice President Of Customer OperationsDaitan Group Apr 2006 - Apr 2022Daitan Labs is now Daitan Group to better reflect the scope of our solutions. Founded in 2004, Daitan is a highly reliable telecom outsourcing partner of choice for a wide range of carriers and carrier infrastructure vendors, with experience in developing, deploying and supporting carrier-grade solutions for the wireline and wireless markets in over 40 countries worldwide. With solution programs across Globalization, Sales Support, Development, QA, Post Sales, Sustaining, and for Carriers, we deliver end-to-end. Daitan executes based on three key values: Telecom Expertise, Quality, and Reliability. We strive to give you confidence in building an outsourcing relationship in which you have a high level of transparency into all team activities, a dependable partner delivering consistent and predictable results, and a firm commitment to best practices in all areas of the business. Guided by seasoned executives with over 25 years telecom experience, in both vendor and carrier side segments, from companies such as Lucent, Nortel, Alcatel, IBM, HP, LRE, Siemens. Based in Campinas, Brazil, we are well positioned to serve our customers worldwide, with close time-zone alignment, veteran talent from successful organizations, fresh talent from top universities, very high retention rates, benchmark processes (Agile, Waterfall) and value that reaches beyond requirements and coding alone. It is our goal to be your telecom strategic outsourcing partner of choice in 2011 and beyond.Please visit us at www.daitangroup.com. -
Professor Of Portfolio/Project Management On Business Strategy CourseUniversidade Estadual De Campinas Oct 2013 - Dec 2017 -
Professor Of Project Management CoursesSenac Jan 2006 - Dec 2017 -
Professor Of Business ManagementSenac São Paulo Aug 2013 - Dec 2015 -
Software Development ManagerNortel Networks Jan 1999 - Mar 2006Project/People Manager for multi-site R&D projects -
Senior Software SpecialistIbm Oct 1996 - Nov 1998Technical Leader of SW development projects -
Software DeveloperCpqd Jul 1991 - Sep 1996
Paulo Pessoa Skills
Paulo Pessoa Education Details
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Business Strategy And Management -
Electrical Engineering-Telecommunication -
Electrical Engineering
Frequently Asked Questions about Paulo Pessoa
What is Paulo Pessoa's role at the current company?
Paulo Pessoa's current role is SVP, Professional Services at Encora Brazil Division (Daitan in now Encora), Business Development, Telecom, MSc, MBA.
What is Paulo Pessoa's email address?
Paulo Pessoa's email address is pa****@****inc.com
What is Paulo Pessoa's direct phone number?
Paulo Pessoa's direct phone number is +5519370*****
What schools did Paulo Pessoa attend?
Paulo Pessoa attended Universidade Estadual De Campinas, Universidade Estadual De Campinas, Universidade Federal Da Bahia.
What skills is Paulo Pessoa known for?
Paulo Pessoa has skills like Telecommunications, Software Development, Team Leadership, Process Improvement, Pmp, Business Strategy, Product Development, Ms Project, Change Management, Operations Management, Team Building, Outsourcing.
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Paulo Pessoa
São Paulo, Sp1yahoo.com.br -
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2redknee.com, yahoo.com.br
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