- 18 years of experience managing outsourced services with regional and global roles: Operational, Finance, Commercial, Legal, Projects, Innovation and Relationship Management.- 20 years of professional experience on the Telecommunication area: Data (MPLS, Internet, VPN), Fixed Telephony (VoIP, IPT, Unified Communications), Mobile (Voice, Data, SmartPhone, Blackberry), Information Security (Firewall, IDS/IPS), Audio and Video Conference (including Telepresence solutions).- Extensive experience on team management and people leadership having actively participated in Coaching and Mentoring Programs and also to initiatives for developing skills and competencies.- Participation in the development of Telecommunications solutions for various types of business project (companies' acquisition and integration, business units disposal, increase / expansion of business units, etc.).- Complex Projects' Leadership for technological redesign on the Telecommunication and Infrastructure areas, having received the "IT Awards" premium in 2004 for the creation and coordination of the project which was considered the best one in Unilever globally on the "Infrastructure Projects" category.Specialties: Infrastructure and Telecommunication Managed services.
Listed skills include It Management, Itil, Firewalls, It Service Management, and 46 others.