Paul Quay Email & Phone Number

Singapore

Resorts World Sentosa (RWS) is hiring:Network ManagerNetwork EngineerProject EngineerAt RWS, you'll experience a nurturing and supportive working environment with reasonable and supportive senior management.RWS is undergoing a significant expansion called RWS 2.0 to revitalize tourism post-pandemic. The expansion includes new attractions such as Minion.

Singapore

• Lead a team of Service Delivery Managers (covering 40+ operational projects)
• Responsible for P&L, customer satisfaction, SLA, Audit Compliance
• Personally run Day2 operations for client (services include Service Delivery, SOC Operations, Device Management, Compliance & Governance)

Singapore

• People manager for a team of Cyber Security Consultants
• Responsible for growing the cyber business, & respond to tenders, by providing professional service pricing, drafting all responses related to project management
• Final escalation point for all stakeholders (customers, management & my subordinates) for all projects and tender matters.
• Deliver projects that include firewalls, cyber threat intelligence, vulnerability detection, malware detection & and analysis, SIEM, 2FA, secure file transfer, privileged access management, log collection and.

Managed a team cyber security project managersDeployed Cyber Security services for government data centres

Spearheaded the national wide cyber thread intelligence systemsDeployed forensic systems, IPS, firewalls for defence customers

Singapore

• (1) PRE-SALES SUPPORT====================
• Worked with solution consultants, account managers, to sell professional services for different lines of business (WAN, IP telephony, call centre, messaging).
• Developed cost case, timeline, implementation plan, and making presentations for RFPs & sales event
• Proposed transition plan, resource plan, migration strategy, risk analysis, governance structure(2) PORTFOLIO MANAGER====================
• leading 4 project managers to run & manage a portfolio of regional projects
• coach & mentor for project managers in APAC for complex projects(3) PROGRAM MANAGEMENT========================

Based In Singapore

• (1) PROGRAM MANAGEMENT========================
• Managed Baxter's APAC IP-Telephony program. Relocated IPT data centre hosting services (CUCM+UCCX); upgrade & migrated IP telephony services in 39 offices(2) PROJECT MANAGEMENT &.
• Deployed WAN services for Siemens in 270+ countries globally in 8 months (Contract = €80M)
• Deployed terrestrial VSAT in African countries for an oil exploration customer
• Implemented & migrated the messaging services (Outlook, BlackBerry, SharePoint, Communicator) for NOL 12,000+ users in 6 months ($38M)
• Consolidated 4 data centres into 1 within 6 months, replaced 72+ servers into 1 chassis by deploying virtualised servers, backup, & storage

Singapore

• ACCOUNT MANAGER================
• specialised in selling Electronic-Data-Interchange Services to banking, automobile, manufacturing customers.TECHNICAL SOLUTION ARCHITECT==========================
• for selling IBM Network-Outsourcing-Services
• for reselling AT&T Managed Wide-Area-Network servicesTRANSITION & TRANSFORMATION MANAGER===================================
• took-over and transformed SIA's networking services (circuit, staffs, hardware, maintenance) in 100+ offices world-wide
• built & migrated Email, BlackBerry, Communicator, Desktop Management systems for Lenovo's 26000+ end-users globallySERVICE DELIVERY MANAGER========================

Singapore

Sales Support: Ensure Spare-part availability, HelpDesk readiness for product launchTechnical Support: Service Centre readiness, product issue resolution, training material readinessProducts managed & launched: R250, SH888, TH688, T10s

Singapore

Program Manager for Year 2000Manager for APAC HelpdeskProcurement lead buyer of hardware & software for all APAC offices

Singapore

Helpdesk Manager (supporting PC, software, printers) for 132 branches+officesLAN, Lotus Notes & Sun Solaris Administrator for branches & officesBudgeting for IT expenditure for Bank (PCs, router, hub, switches, & software)

Singapore

Lead Systems Analyst for Electronic Payment for Shares systemLead Systems Analyst for Dividend Crediting Scheme systemProgramming in Cobol, CICS, DB2, Easytrieve, JCL

Bachelor Of Science (B.Sc.), Computer Science & Information Systems

Gce "A" Levels

Gce "O" Levels