Paul Serini Email & Phone Number

New York

Mentored and led staff members responsible for account management, professional services, and business analysis. Expanded the US Rates footprint, delivered product demonstrations, managed projects and initiatives, coordinated deep dive discussions.

New York

Delivered continuous improvement to the US client base through SWOT analysis, iterative feedback, and collaboration.

New York

Built, led, and maintained the implementation team responsible for all US Rates deployments in North America.

New York

Prepared and delivered bespoke solution implementations. Observed and documented customer experience and workflows so that the overall ION solution could be improved.

New York

Validated and approved the release of server and gui software, including ION flagship products like the auto-spreader, auto-hedger, execution engine, and CME gateway.

New York

Traded NASDAQ securities (series 7, 63, 55) as well as FX currency pairs during day and night trading sessions. • Active member of various discussion groups on improving software for equities and forex trading; examined and assessed issues raised.

New York

• MarketAxess project: Responsible for the quality of Moneyline’s flagship product during launch; directed and supervised 4 QA analysts to build test ware and complete iterative testing.• Moneyline Viewers project: Managed the testing process for several software products; built and maintained a centralized shared knowledge database for the QA department.• Zions GovRate-DLR project: Created and executed functional and regression tests for the Zions private label product in order to bring the trading platform on-line and live with Zions bank.

New York

Managed the testing efforts of 10-12 analysts; fostered communication between the business line and the development group to keep both groups aware of status, defects, and potential changes. • Developed test plans, test conditions, and test scripts for manual and automated software application testing.• Conducted daily defect review meetings with product managers, project managers, and development managers to address existing defects and triage newly identified defects.• Reported weekly project status directly to senior management during senior management meetings.• Maintained close contact with development groups in Virginia, Eagan, and NY in order to foster clear and ongoing communication, understanding, and agreement. • Arranged and conducted “dark hour” system checkouts after each production release. • Responsible for enforcement of the QA/Development defect tracking process as well as user administration for the defect tracking system(TestDirector).• Organized and conducted staff review meetings and walk-throughs of software requirement specifications and project documentation, as well as regularly scheduled meetings with subject matter experts. • Assessed staff performance to determine salary increases and bonus payouts.• Interviewed potential job candidates (full time and consultants) for hire.

New York

Coordinated the testing effort for upgrades and enhancements to several Money Transfer Network products. Responsible for the direction and supervision of 1-2 testers.• Managed and performed testing on enhancements and new applications within the Money Transfer Network.• Collaborated test efforts between the firm’s and the client’s Technical and QA staff.• Conducted functional specification reviews amongst Strategy, Delivery, Technology, and QA staff.• Developed test plans, operating procedures, and project schedules. • Performed management walk-through of test plans and test approaches.• Wrote test objectives and procedural scripts for changes, enhancements, and new applications.• Published timely project meeting minutes and status reports.• Created and maintained project related documentation in a central repository system.• Developed database of reusable test cases and files.• Utilized in-house test tools to create and execute controlled test scenarios.• Documented and managed Production issues.• Supervised User Acceptance Testing and Implementation activities.• Wrote post-release implementation checkout procedures for Operations personnel to execute.• Provided User support throughout project life cycle.• Responsible for coordinating Y2K test effort between several applications and environments.• Validated application compliance against organization’s Y2K standards.

New York

Interpreted and redirected incoming Money Transfer payments that could not be fully processed electronically: • Responsible for evaluating customer payment instructions via SWIFT, telex, MicroCash, and ISO formats.• Responsible for final approval and release of international money transfer payments.• Managed daily responsibilities to exceed set standards as well as complete ad hoc assignments.• Participated in staff meetings to recognize and implement internal improvements.• Monitored sensitive accounts to provide quality assurance and customer feedback.• Examined various possible payment formats for clarity in order to improve user efficiency.