Paul Shanklin Email & Phone Number

The Customer Success Leaders: Fellowship provides space for leaders in the sales enablement sphere to interact with one another; share ideas and ultimately develop their leadership and team management skills.

Santa Monica, California, United States

Greater Los Angeles Area

Greater Los Angeles Area

Baltimore, Maryland Area

Clients include: Citi, AutoZone, Liberty Mutual, Bertolli, Loews, Moen, Mike’s Hard Lemonade, Ragu, Reynolds- Oversee multidisciplinary teams throughout North America Havas network; responsible for estimating, defining and delivering multi-million dollar digital marketing programs- Manage and mentor producers, developers, vendors, and quality assurance analysts to champion company and client goals and to cultivate a exceptionally creative, service-oriented, culture that fosters continual growth and digital novelty- Accountable for overall development profitability, comprehensive schedules, strategic resource management and delivery of flawless digital products that exceed client expectations and captivate end-users- Craft and optimize processes, project plans, and deliverables to ensure optimal efficiency, profitability and output

Washington D.C. Metro Area

Clients included: Amazon, DeWALT, Marine Corps, NASDAQ, NBC Sports, Townsquare Media- Managed senior project management team by providing strategic and tactical direction to ensure interactive project deadlines were consistently met and projects remained on budget- Developed strong, long-term relationships with complex clients, set and managed expectations and consistently grew accounts- Implemented project plans and led creative, strategy, UX and development project teams to maintain scope and timelines and to ensure the accuracy and completion of deliverables- Led delivery management, change management, risk management, resource management and financial reporting processes- Represented delivery team in new business pitches and provided scope, timeline, budget and resource estimates for proposals

Los Angeles, Ca

Clients confidential, client industries included: Financial Services, Hospitality, Travel- Led extensive and complex web and mobile engagements for large-scale clients with high geographic dispersion and risk- Collaborated with key stakeholders and department leads to define project objectives, requirements, internal and external resource needs, manage cost-time-scope constraints, determine dependencies, define deliverables, and set delivery dates- Served as prime liaison with remote technical and creative talent- Directed cross-department communications and expectations- Developed and deployed custom financial tracking tools that projected key project scope information in real-time

Los Angeles, Ca

Clients included: Adobe, Dole, Mattel, Microsoft (343 Industries), Oakley, RiotGames, THQ (Deep Silver)- Accountable for scope, budget, schedules and delivery of websites, apps and interactive touchscreen displays- Directed junior project management team, contractors and vendors as well as UX, design and development teams- Managed major site redesigns for Dole.com, Oakley.com, RiotGames.com, SaintsRow.com and the Halo Waypoint app- Led internal team responsible for developing and implementing a new company-wide delivery process and estimation tools- Facilitated new business pitches and proposals

Los Angeles, Ca

Clients included: Friskies, Juicy Juice, National Guard, Nesquik, Splenda, WebcamSocialShopper.com, Zyrtec- Led project teams through concept, design and development of augmented reality and web solutions- Generated estimates, created project plans in MS Project, wrote statements of work and constructed wireframes- Projected risks in order to set and maintain internal and client stakeholder expectations

Los Angeles, Ca

Clients included: Acura, Honda Automobiles, Honda Motorcycles, Nestle-Purina- Managed teams of UX designers, UI designers, developers and quality assurance testers to create, build, implement and maintain websites while anticipating future engagements.- Worked with clients to establish project goals and requirements.- Collaborated with cross-functional teams to create project plans in MS Project.