Develop, manage, and deliver training content for financial software used by underwriters and loan officers at the largest lending intuitions in the industry.● Manage training team, conduct live training webinars, and coordinate training sessions with more than 400 clients.● Develop, edit, and maintain all training materials including user guides, quick-reference guides, and administrative materials.● Oversee the creation of extensive video training library and edit training videos.● Edit and proof web, print, and email marketing materials that enhance use of LoanBeam’s products.● Created database-driven dashboard visualization system to interpret sales and usage trends for LoanBeam software.● Prepare projections of client usage for financial forecasting and targets.

● Appointed by the Dallas City Council to serve on the City of Dallas’s Park and Recreation Board of Directors, a 15-member panel that oversees all aspects of the city’s Park and Recreation Department, including its 1,300 employees, 380 municipal parks, 40 recreation centers, 30 community pools, and 6 municipal golf courses.● Responsible for development and approval of the department's $120 million annual operating and capital budget, including annual funding appropriations to the Dallas Zoo, Dallas Arboretum, Trinity River Audubon Center, and Fair Park.● Evaluate and approve all policies and procedures related to Dallas parks, including long-term strategic plans for expanding the city's parks and trails system.

● Implemented internal communication and external marketing strategies for Fortune 500 clients, including Samsung, AT&T, Texas Instruments, and Alcatel-Lucent.● Coordinated development of complex web-based marketing projects, including UI/UX design, database architecture, application logic and programming, and content development. Allocated and scheduled production assets and resources to complete multiple projects concurrently for global technology clients: — Created international training portal for Texas Instruments’ Digital Light Processing technology used in theaters worldwide. Designed and built the portal's back-end content management system (CMS) with sophisticated reporting capabilities. — Designed functionality and oversaw construction of Samsung America’s interactive web portal used by more than 100,000 sales associates from over 20 national retailers. Designed proprietary back-end content management system (CMS) to efficiently manage hundreds of handsets and devices.● Oversaw the implementation of web, email, LMS training, social media, and SEO/SEM campaigns. Utilized analytics and tracking to measure campaign success.● Created efficient processes for generating high-impact marketing materials, including developing standardized technical documentation, maintaining consistent brand messaging, streamlining departmental routing, and fostering rigorous quality control.● Executed social media campaigns on multiple platforms, including LinkedIn, Facebook, Twitter, and email marketing.● Authored SCORM-compliant Learning Management System (LMS) training modules for AT&T, Samsung, and T-Mobile.

● Developed award-winning online marketing campaigns for film and television using social media, interactive and community-driven content, and online gaming and sweepstakes.● Created websites and social media campaigns featured in Time, Newsweek, Entertainment Weekly, The Wall Street Journal, and The New York Times.

● Managed four-member design department and oversaw development of over thirty commercial websites from design to launch.

● Analyzed economic conditions and Federal Bureau of Labor Statistics employment data to produce official State of Texas unemployment rates.● Conceived, designed, and developed national online presence for TWC’s Labor Market Information Department, providing a new method to immediately disseminate labor market and unemployment data.