Paul Smith Iii Email & Phone Number

Charlotte, North Carolina, United States

Using SAP MRP, supported domestic and international purchasing and inbound logistics for 4 distribution centers. My annual spend was approximately $80 million and over 2.2 million cases. The portfolio I managed included over 4500 SKU’s from at least 50 suppliers. Apart from creating and communicating purchase orders, I also had to work with customs brokers, freight forwarders, OTR carriers and intermodal rail providers to ensure timely pick up, transport and delivery of the goods ordered. Other functions include: forecasting, master data maintenance, FOB updates, daily and weekly inventory reports and sustaining a constant stream of communication with external and internal personnel.

Charlotte, North Carolina Area

Processed customer's orders and inquiries by phone or email. Resolved customer service or billing complaints by performing activities such as adjusting orders, issuing refunds, and correcting invoices. Kept comprehensive records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Created training documents to assist team with proper workflow in newly implemented ERP system.

Washington, Nc

Walked through day-to-day operations with business owner for production and website order intake process. Assisted with file preparation and production of high quality banners, banner stands, vehicle magnetics, and digitally printed and contour cut vinyl. Consulted on improvements to production process, ordering instructions, and customer service.

Windsor, Nc > Williamston, Nc

Worked closely with Accountant to more than double profit margins for promotional products. Handled B2B and B2C communications with clientele via in-person, teleconference, fax, or email. Designed business collateral, apparel, business signage, and promotional product mockups to fit business specifications. Managed production and distribution of in-house business signage, banners, engraved pieces as well as ordering for out-sourced promotional assignments.

Cornelius, Nc

Crafted quality products in a timely manner. Ensured production was scheduled appropriately. Kept production and staff operating smoothly and efficiently while acting as temporary Production Manager. Trained other staff to operate machines efficiently

Charlotte, Nc

Crafted high quality sandwiches to both store and customer specifications. Maintained back-stock areas according to store standards, Handled large quantity orders and preparations. Trained other staff as needed.

Matthews, North Carolina Area

Designed business cards, event tickets, posters, and signs to fit client requirements. Assisted in the printing and processing of these finalized products.

Williamston, Nc

Crafted high quality sandwiches to both store and customer specifications. Maintained back-stock areas according to store standards, Handled large quantity orders and preparations. Trained other staff as needed.

Bachelor Of Fine Arts (Bfa), Graphic Design

High School