Paul Stephen Email & Phone Number

East Kilbride, Scotland, United Kingdom

Responsible for:Health and SafetyWEEE complianceISO system managementFacility managementTechnical improvementsResponsible for functional design of recently implemented Production and Inventory Management System based on original company Access database but now up-scaled to SQL to provide more functionality and improve performance.

Responsibilities as Technical/Warehouse ManagerManagement of warehouse staffLiaison between management, sales and warehouse staffQuality control of technical, inventory and dispatch departmentsScheduling of jobs and orders based on priorityInstigated and implemented complete reorganisation of warehouse layout and operations to improve efficiencyPerforming ISO audits (ISO 9001 & 14001)Health and Safety officer and First AiderAdditional responsibilities:As per previous role within Re-Tek as Senior Technician and Network SupportAdditional notes:I have designed a Microsoft Access database which has been used by the technical department for 3 years to log specifications for all products tested over that period. Recently I have integrated several other aspects of the warehouse, sales and management procedures into this database. e.g., - Stock location logging- Purchase order logging- Generation of dispatch & delivery notes- Job process and throughput logging facilities- Collection schedule for the transport department- Inventory management- Service logs for warehouse hardware e.g. Forklift, Pallet scales, PAT tester etc

Responsibilities as Network Support:Day to day maintenance of in-house local area networkLocal installation and network deployment of Windows 2003 serverMaintenance and software updates of in-house mail server running Alt-N Mdaemon mail server softwareData backup of servers and PCs throughout the companyResponsibilities as Senior Technician:Repair and burn-in testing of PCs, servers and laptopsTechnical support by email & telephoneConfiguration of LAN PXE server to host diagnostics programs and OS images for restoration to PCsControl of RMA procedures and testing of returned productsSecure erasure of hard disks to military approved standardsDesign and maintenance of Microsoft Access databasesAbout Re-Tek: The Re-Tek group of companies was established in 1996 providing global asset management, re-marketing and computer recycling services to the electronics and IT manufacturing industries. www.re-tek.co.uk

Support of home user PC systems including data backups, OS re-installs, virus and spyware removal, wired and wireless network installation and configuration,Contracting to service companies including Hewlett Packard, Tektronix/Xerox, Axsys UK, ACL, Getronix, DTS-Scotland, Scotsys & Locland ComputersOn Site Repair of :-Hewlett Packard PCs, Laptops and HP Network Servers (NT4 OS )Hewlett Packard Laser PrintersHewlett Packard Inkjet Printers on unit-exchange basisSome third party products e.g. Compaq and Toshiba LaptopsTektronix Solid-Ink Printers and Laser Printers

Senior support engineer for HP colour printers for the Scottish region. Employment for HP continued after Aug 96 on a contract basis with my own company ATS ltd. (see above)

Certificate Of Personal Development, Astronomy

Distance learning course

Diploma, Audio Engineering

Hnd, Electronics & Electrical Eng.