Paul Thompson
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Paul Thompson Email & Phone Number

RECAL Specialist at Financial Services Compensation Scheme at Financial Services Compensation Scheme
Location: Edinburgh, Scotland, United Kingdom 18 work roles 5 schools
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Role
RECAL Specialist at Financial Services Compensation Scheme
Location
Edinburgh, Scotland, United Kingdom
Company size

Who is Paul Thompson? Overview

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Paul Thompson is listed as RECAL Specialist at Financial Services Compensation Scheme at Financial Services Compensation Scheme, a company with 282 employees, based in Edinburgh, Scotland, United Kingdom. AeroLeads shows a matched LinkedIn profile for Paul Thompson.

Paul Thompson previously worked as RECAL Specialist at Financial Services Compensation Scheme and Senior Calculation Analyst at The Consulting Consortium Limited. Paul Thompson holds Certificate In Pension Transfer Advice (Cpta) (G60) from The Chartered Insurance Institute.

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Financial Services Compensation Scheme

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Profile bio

About Paul Thompson

Certificate in Pension Transfer Advice; Diploma in Regulated Financial Planning (DipPFS) (Level 4); Experienced File Reviewer; Tax expertise; In depth understanding of the sales process for regulated investment products; Quality Assurance experience; Complex redress calculations; End to end complaints

Listed skills include Leadership, Consolidation, Management, Vat, and 11 others.

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Paul Thompson's current company

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Financial Services Compensation Scheme
Financial Services Compensation Scheme
RECAL Specialist at Financial Services Compensation Scheme
london, england, united kingdom
Website
Employees
282
AeroLeads page
18 roles

Paul Thompson work experience

A career timeline built from the work history available for this profile.

Senior Calculation Analyst

Leeds, England, United Kingdom

Personal pension account history synthesisProxy fund modellingMaking reasonable assumptions to reach a fair outcomeRecal redress calculation

Jan 2021 - Jul 2021

Calculation Analyst

Reading, United Kingdom

QC Accreditation.Search for, identify and collate customer and occupational scheme data. Synthesise benefits foregone based on facts, calculations, deduction, statue and reasonable assumptions. Contact customer for clarification if necessary and/or appropriate. Perform redress calculations on Recal. Analyse calculation outputs to ensure synthesis has been.

Feb 2019 - Oct 2020

Cycle Courier

Edinburgh, United Kingdom

Feb 2018 - Feb 2019

Technical Complaint Handler - Past Business Review

Gatwick, United Kingdom

Pension Past Business ReviewBig 4 Consultancy engaged by FTSE100 investment companyInvestigation at pilot stageConsiderable contribution to the review procedure manualWorkflow and Management Information systems design and deliveryTraining deliverySubject Matter Expert and coaching

Oct 2018 - Jan 2019

Credit Account Complaint Handler

Equiniti Hazell Carr

Greater Manchester

Apr 2018 - Sep 2018

Pension File Review

Stirling

File ReviewPerformed forensic reviews of pension sales, assessing each case for suitability and compliance, data gathering and research required in preparation for customer contact calls to assist assessment and reach correct customer outcomes, completion of all administration Produced detailed reports with a rationale for the case outcome to meet with.

Jan 2017 - Dec 2017

Fraud Operations

Livingston

Gather evidence from systemsTake customer testimony and validate systems informationProbing questionsAccept or decline fraud claimReimburse customer and secure accountsEducate customer to prevent fraudSubmit Suspicious Activity Reports if evidence of money laundering

Jun 2016 - Aug 2016

Ppi Redress

Livingston

Gather data across 17 in house systemsPerform complex redress calculations, identify and correct automation errorsDraft customer correspondence and submit payment instructionOperational Outcome Tester (OOT/QC) during Route To Competence (RTC)Subject Matter Expert (SME)

Dec 2015 - May 2016

Ppi Remediation Review

Livingston

Review customer complaints, adhering to the relevant security standards, internal and external procedures and legislative requirements.Product suitability and conduct of sale review.Investigate the credibility of complaints, speaking to customers over the telephone.Operational Outcome Tester (OOT) during route to competence.Subject Matter Expert (SME) for.

Mar 2015 - Nov 2015

Accountant

Practical Accountancy Services Ltd

Carlisle, United Kingdom

Self Assessment tax returns. Consultancy.www.practicalaccounts.co.uk

Jun 2013 - Mar 2015

Workflow And Management Information Team

London, United Kingdom

Hourly, daily, weekly, monthly performance management reports to enable the successful performance of a target and quality driven major contract, to senior project management.Designed and developed real time user friendly reports to facilitate and improve performance, workflow and deadline management for 6 managers, 70 team leaders and 900 project staff..

Oct 2012 - Jun 2013

Ppi Review

London, United Kingdom

Review customer complaints, adhering to the relevant security standards, internal and external procedures and legislative requirements.Product suitability and conduct of sale review.Investigate the credibility of complaints, speaking to customers over the telephone.Other written and verbal communications.Complete reports and decision letters, maintain.

Nov 2011 - Oct 2012

Ppi Redress

Chester

Review customer complaints, adhering to the relevant security standards, internal and external procedures and legislative requirements.Product suitability and conduct of sale review.Investigate the credibility of complaints, speaking to customers over the telephone.Subject Matter Expert (SME) for team of 12.Other written and verbal communications.Complete.

May 2011 - Nov 2011

Vat Auditor

City Link Ltd

Newton-le-Willows

Subcontractor VAT fraud audit. Formulate sampling strategy, extract data, investigate and resolve inconsistencies.

Feb 2011 - May 2011

Systems Accountant

Carlisle, United Kingdom

Project.Installation, configuration and training:Sage 500. Consolidate nine group companies.Sage BI. Real time dynamic reporting.Vision 1. Document management and process automation.

Dec 2009 - Jul 2010

Management Accountant

Hale Communications (Europe) Ltd

Hale, Cheshire

Management AccountantFinancial AccountantRevenue ProtectionIT and HR manager

Aug 2006 - Jul 2009
Team & coworkers

Colleagues at Financial Services Compensation Scheme

Other employees you can reach at fscs.org.uk. View company contacts for 282 employees →

5 education records

Paul Thompson education

Certificate In Pension Transfer Advice (Cpta) (G60)

The Chartered Insurance Institute

Award In Pensions Update

The Chartered Insurance Institute

Diploma In Regulated Financial Planning (Dippfs), Level 4

The Chartered Insurance Institute

Advanced Diploma In Management Accounting (Adma) (Level 6), Strategic Level Qualified

The Chartered Institute Of Management Accountants

2:1, Bsc (Hons.) Mathematics And Finance

Activities and Societies: Manchester University football team BSc. (Hons.) Mathematics

FAQ

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Quick answers generated from the profile data available on this page.

What company does Paul Thompson work for?

Paul Thompson works for Financial Services Compensation Scheme.

What is Paul Thompson's role at Financial Services Compensation Scheme?

Paul Thompson is listed as RECAL Specialist at Financial Services Compensation Scheme at Financial Services Compensation Scheme.

Where is Paul Thompson based?

Paul Thompson is based in Edinburgh, Scotland, United Kingdom while working with Financial Services Compensation Scheme.

What companies has Paul Thompson worked for?

Paul Thompson has worked for Financial Services Compensation Scheme, The Consulting Consortium Limited, Ernst & Young Global Consulting Services, Deliveroo, and Brightpool.

Who are Paul Thompson's colleagues at Financial Services Compensation Scheme?

Paul Thompson's colleagues at Financial Services Compensation Scheme include Philip Bowles, Richard Furie, Harpreet Singh Likhari, Tina Coates, and Samantha Wells.

How can I contact Paul Thompson?

You can use AeroLeads to view verified contact signals for Paul Thompson at Financial Services Compensation Scheme, including work email, phone, and LinkedIn data when available.

What schools did Paul Thompson attend?

Paul Thompson holds Certificate In Pension Transfer Advice (Cpta) (G60) from The Chartered Insurance Institute.

What skills is Paul Thompson known for?

Paul Thompson is listed with skills including Leadership, Consolidation, Management, Vat, Financial Reporting, Auditing, Administration, and Training.

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